Revenues Up 6% to $16.6 Million, With Net Income of $3.2 Million or $0.10 Per Share BURLINGTON, Massachusetts, October 21 /PRNewswire-FirstCall/ -- ClickSoftware Technologies Ltd. (NasdaqGS: CKSW), the leading provider of workforce management and service optimization solutions, today announced results for the third quarter ended September 30, 2009. For the third quarter ended September 30, 2009, total revenues were $16.6 million, with net income of $3.2 million, or $0.10 per fully diluted share. This compares with revenues of $15.7 million and net income of $2.7 million, or $0.09 per fully diluted share, for the same period last year, and revenues of $14.4 million and net income of $2.9 million, or $0.10 per fully diluted share, for the second quarter of 2009. Non-GAAP net income was $3.6 million, or $0.11 per fully diluted share, for the third quarter of 2009. This compares to Non-GAAP net income of $2.9 million, or $0.10 per fully diluted share, for the same period last year, and Non-GAAP net income of $2.8 million or $0.09 per fully diluted share, for the second quarter of 2009. Software license revenues for the third quarter of 2009 were $5.4 million, while service and maintenance revenues were $11.2 million. This compares to software license revenues of $7.2 million and service and maintenance revenues of $8.5 million for the same period last year, and $4.1 million and $10.3 million, respectively, in the second quarter of 2009. Gross profit in the third quarter of 2009 was $10.9 million, or 65% of revenues, compared to $10.6 million, or 68% of revenues, in the same period last year, and $9.6 million, or 67% of revenues, in the second quarter of 2009. During the third quarter of 2009 the Company concluded the acquisition of the workforce management assets of AST for total consideration of about $1.6 million in cash. Cash, cash equivalents and short and long-term investments at the end of the third quarter increased to $36.5 million from $33.1 million at the end of the second quarter of 2009. Net cash provided by operating activities was $3.7 million during the third quarter of 2009. Management Commentary "The third quarter was another strong quarter for ClickSoftware with record revenues and operating profit, and considerable growth in cash. Taking a longer term view, since the end of the third quarter of 2008, shareholders' equity has grown by 87%", said Dr. Moshe BenBassat, ClickSoftware's Chairman and CEO. "The acquisition of AiPoint that was announced last week joins the two other acquisitions we completed earlier in the year. These acquisitions, together with major new product developments including the release of Version 8, and the productive partnerships we have solidified, mark major milestones in our long term plan to establish a strong growth engine for the future", he added. The Company will ring the Nasdaq stock market opening bell on Thursday, October 29th, and host an Analyst & Investor Day after the ceremony. For details and registration to the Analyst & Investor Day please visit ClickSoftware's website at: http://www.clicksoftware.com/. Outlook For the fourth quarter, the Company currently expects to achieve revenues in the approximate range of $16.0 to $16.7 million dollars, representing 13.5% to 14.1% growth over the same quarter last year. This will bring the annual revenues for 2009 to the approximate range of $60.0 to $60.7 million, representing year over year annual growth of 14.7% to 16.1%. Investors Conference Call ClickSoftware will host a conference call today at 9:30 a.m. EDT to discuss its financial results and other matters discussed in this press release, as well as answer questions from the investment community. To participate, please call (877) 941-4775 and ask for the ClickSoftware conference call. International participants, please call (480) 629-9761. The call will be available live on the internet (in listen mode only) at http://www.clicksoftware.com/. A replay of this call will be available on the ClickSoftware website, or by calling (800) 406-7325 (international callers can dial (303) 590-3030), ID Code: 4169395. About ClickSoftware ClickSoftware is the leading provider of workforce management and service optimization solutions that create business value for service operations through higher levels of productivity, customer satisfaction and cost effectiveness. Combining educational, implementation and support services with best practices and its industry leading solutions, ClickSoftware drives service decision making across all levels of the organization. From proactive customer demand forecasting and capacity planning to real-time decision-making, incorporating scheduling, mobility and location based services, ClickSoftware helps service organizations get the most out of their resources. With over 150 customers across a variety of industries and geographies, and strong partnerships with leading platform and system integration partners - ClickSoftware is uniquely positioned to deliver superb business performance to any organization. The Company is headquartered in Burlington, MA and Israel, with offices in Europe and Asia Pacific. Use of Non-GAAP Financial Results In addition to disclosing financial results calculated in accordance with U.S. generally accepted accounting principles (GAAP), the Company's earnings release contains Non-GAAP financial measures of net income and net income per share that exclude the effects of share-based compensation in accordance with the requirements of SFAS No. 123R, "Share-based Payment" ("123R"), tax benefit related to the update of deferred tax asset and the amortization of acquired intangible assets. The Company's management believes the Non-GAAP financial information provided in this release is useful to investors' understanding and assessment of the Company's on-going core operations and prospects for the future. Management also uses both GAAP and Non-GAAP information in evaluating and operating business internally and as such deemed it important to provide all this information to investors. The Non-GAAP financial measures disclosed by the Company should not be considered in isolation or as a substitute for, or superior to, financial measures calculated in accordance with GAAP, and the financial results calculated in accordance with GAAP and reconciliations to those financial statements should be carefully evaluated. Reconciliations between GAAP measures and Non-GAAP measures are provided later in this press release. Safe Harbor for Forward Looking Statements This press release contains express or implied forward-looking statements within the Private Securities Litigation Reform Act of 1995 and other U.S Federal securities laws. These forward-looking statements include, but are not limited to, those statements regarding future results of operations, visibility into future periods, growth and rates of growth, and expectations regarding future closing of contracts, receipt of orders, recognition of revenues and deferred revenues. For example, when we discuss our "Outlook" for the fourth quarter of 2009, our long term plans for growth and anticipated benefits from acquisitions, we are using forward-looking statements. Such "forward-looking statements" involve known and unknown risks, uncertainties and other factors that may cause actual results or performance to differ materially from those projected. Achievement of these results by ClickSoftware may be affected by many factors, including, but not limited to, risks and uncertainties regarding the general economic outlook, the length of or changes in ClickSoftware's sales cycle, ClickSoftware's ability to close sales to potential customers in a timely manner and maintain or strengthen relationships with strategic partners, the timing of revenue recognition, foreign currency exchange rate fluctuations, and ClickSoftware's ability to maintain or increase its sales pipeline. The forward-looking statements contained in this press release are subject to other risks and uncertainties, including those discussed in the "Risk Factors" section and elsewhere in ClickSoftware's annual report on Form 20-F for the year ended December 31, 2008 and in subsequent filings with the Securities and Exchange Commission. Except as otherwise required by law, ClickSoftware is under no obligation to (and expressly disclaims any such obligation to) update or alter its forward-looking statements whether as a result of new information, future events or otherwise. Note: Financial Schedules Attached ClickSoftware Technologies Ltd. CONSOLIDATED STATEMENTS OF OPERATIONS (Unaudited. In thousands, except share and per share amounts) Three Months Ended September 30, 2009 September 30, 2008 ____________________ ____________________ % of % of $ Revenues $ Revenues ____________________ ____________________ Revenues: Software license $ 5,369 32% $ 7,190 46% Services 11,239 68% 8,474 54% ____________________ ____________________ Total revenues 16,608 100% 15,664 100% Cost of revenues: Software license 611 4% 763 5% Services 5,143 31% 4,326 28% ____________________ ____________________ Total cost of revenues 5,754 35% 5,089 32% ____________________ ____________________ Gross profit 10,854 65% 10,575 68% ____________________ ____________________ Operating expenses: Research and development costs, net 1,701 10% 1,749 11% Selling and marketing expenses 4,282 26% 4,359 28% General and administrative expenses 1,736 10% 1,604 10% ____________________ ____________________ Total operating expenses 7,719 46% 7,712 49% ____________________ ____________________ Net income from operations 3,135 19% 2,863 18% Interest, net 101 1% (154) (1)% ____________________ ____________________ Net income before taxes $ 3,236 19% $ 2,709 17% Taxes on income 68 0% 51 0% ____________________ ____________________ Net income $ 3,168 19% $ 2,658 17% ____________________ ____________________ Net income per ordinary share: Basic $ 0.11 $ 0.09 ____________________ ____________________ Diluted $ 0.10 $ 0.09 ____________________ ____________________ Shares used in computing basic Net income per share 29,916,657 28,545,709 ____________________ ____________________ Shares used in computing diluted Net income per share 31,968,186 29,278,568 ____________________ ____________________ ClickSoftware Technologies Ltd. CONSOLIDATED STATEMENTS OF OPERATIONS (Unaudited. In thousands, except share and per share amounts) Nine Months Ended September 30, 2009 September 30, 2008 ___________________ _____________________ % of % of $ Revenues $ Revenues ___________________ _____________________ Revenues: Software license $ 13,729 31% $ 14,252 37% Services 30,222 69% 23,883 63% ___________________ _____________________ Total revenues 43,951 100% 38,135 100% ___________________ _____________________ Cost of revenues: Software license 1,601 4% 1,610 4% Services 13,148 30% 12,325 32% ___________________ _____________________ Total cost of revenues 14,749 34% 13,935 37% ___________________ _____________________ Gross profit 29,202 66% 24,200 63% ___________________ _____________________ Operating expenses: Research and development costs, net 4,701 11% 4,960 13% Selling and marketing expenses 11,789 27% 12,056 32% General and administrative expenses 4,721 11% 4,010 11% ___________________ _____________________ Total operating expenses 21,211 48% 21,026 55% ___________________ _____________________ Net income from operations 7,991 18% 3,174 8% Interest, net 424 1% 187 0% ___________________ _____________________ Net income before taxes $ 8,415 19% $ 3,361 9% Tax benefit (Taxes on income) (299) (1)% 239 1% ___________________ _____________________ Net income $ 8,714 20% $ 3,122 8% ___________________ _____________________ Net income per ordinary share: Basic $ 0.30 $ 0.11 ___________________ _____________________ Diluted $ 0.28 $ 0.11 ___________________ _____________________ Shares used in computing basic Net income per share 29,134,317 28,547,767 ___________________ _____________________ Shares used in computing diluted Net income per share 30,924,013 29,483,592 ___________________ _____________________ ClickSoftware Technologies Ltd. SUPPLEMENTAL RECONCILIATIONS OF GAAP TO NON-GAAP RESULTS (Unaudited. In thousands, except share and per share amounts) Three Months Ended September 30, 2009 September 30, 2008 ___________________ _____________________ % of % of $ Revenues $ Revenues ___________________ _____________________ GAAP Net income: $ 3,168 19% $ 2,658 17% Adjustment of share-based compensation within: Cost of Services 36 31 Research and development costs, net 32 30 Selling and marketing expenses 72 60 General and administrative expenses 162 90 Adjustment of amortization of intangible assets within: Cost of revenues 82 - Research and development costs, net 30 - Deferred taxes - - ___________________ _____________________ Non-GAAP Net income $ 3,582 22% $ 2,869 18% ___________________ _____________________ GAAP Net income per ordinary share: Basic $ 0.11 $ 0.09 ___________________ _____________________ Diluted $ 0.10 $ 0.09 ___________________ _____________________ Non-GAAP Net income per ordinary share: Basic $ 0.12 $ 0.10 ___________________ _____________________ Diluted $ 0.11 $ 0.10 ___________________ _____________________ ClickSoftware Technologies Ltd. SUPPLEMENTAL RECONCILIATIONS OF GAAP TO NON-GAAP RESULTS (Unaudited. In thousands, except share and per share amounts) Nine Months Ended September 30, 2009 September 30, 2008 __________________ ___________________ % of % of $ Revenues $ Revenues __________________ ___________________ GAAP Net income: $ 8,714 20% $ 3,122 8% Adjustment of share-based compensation within: Cost of Services 96 85 Research and development costs, net 88 80 Selling and marketing expenses 194 165 General and administrative expenses 312 240 Adjustment of amortization of intangible assets within: Cost of revenues 148 - Research and development costs, net 59 - Deferred taxes (430) - __________________ ___________________ Non-GAAP Net income $ 9,181 21% $ 3,692 10% __________________ ___________________ GAAP Net income per ordinary share: Basic $ 0.30 $ 0.11 __________________ ___________________ Diluted $ 0.28 $ 0.11 __________________ ___________________ Non-GAAP Net income per ordinary share: Basic $ 0.32 $ 0.13 __________________ ___________________ Diluted $ 0.30 $ 0.13 __________________ ___________________ ClickSoftware Technologies Ltd. CONSOLIDATED BALANCE SHEETS (In thousands, except share data) September 30, December 31, 2009 2008 ____________________________ ASSETS (unaudited) (audited) CURRENT ASSETS Cash and cash equivalents $ 18,818 $ 17,427 Short-term investments 17,133 13,857 Trade receivables, net 11,723 7,825 Deferred taxes 2,370 1,940 Other receivables and prepaid expenses 1,825 1,071 ____________________________ Total current assets 51,869 42,120 ____________________________ FIXED ASSETS Cost 5,462 4,142 Less - accumulated depreciation 2,677 2,017 ____________________________ Total fixed assets 2,785 2,125 ____________________________ Long-term investments 527 699 Intangible assets, net 1,802 - Goodwill 2,184 - Severance pay deposits 1,430 1,218 ____________________________ Total Assets $ 60,597 $ 46,162 ============================ LIABILITIES AND SHAREHOLDERS' EQUITY CURRENT LIABILITIES Accounts payable and accrued expenses $ 9,367 $ 8,780 Deferred revenues 6,742 5,442 ____________________________ Total current liabilities 16,109 14,222 ____________________________ LONG TERM LIABILITIES Accrued severance pay 2,892 2,653 Deferred revenues - Long term 2,912 3,201 ____________________________ Total long-term liabilities 5,804 5,854 ____________________________ Total liabilities 21,913 20,076 ____________________________ SHAREHOLDERS' EQUITY Ordinary shares of NIS 0.02 par value 124 116 Additional paid-in capital 78,603 74,771 Accumulated deficit (40,238) (48,952) Accumulated other comprehensive income 238 194 Treasury stock, at cost: 39,000 shares (43) (43) ____________________________ Total shareholders' equity 38,684 26,086 ____________________________ Total Liabilities and shareholders' equity $ 60,597 $ 46,162 ============================ ClickSoftware Technologies Ltd. CONSOLIDATED STATEMENTS OF CASH FLOWS (Unaudited. In thousands of U.S dollars) Nine months Ended September 30, September 30, 2009 2008 _____________ _____________ CASH FLOWS FROM OPERATING ACTIVITIES Net income $ 8,714 $ 3,122 Adjustments to reconcile net income to net cash provided by operating activities: Expenses not affecting operating cash flows: Depreciation 747 553 Amortization of deferred compensation 689 569 Amortization of acquired intangible assets 207 - Severance pay, net 27 210 Other 17 8 Changes in operating assets and liabilities: Increase in trade receivables (3,898) (6,501) Increase in other receivables (710) (305) Increase in deferred taxes (430) - Increase in accounts payable and accrued expenses 587 1,933 Increase in deferred revenues 1,011 1,495 _____________ _____________ Net cash provided by operating activities $ 6,961 $ 1,084 _____________ _____________ CASH FLOWS FROM INVESTING ACTIVITIES Purchase of equipment (1,424) (651) Acquisition of intangible assets and goodwill in a business combination (4,193) - Short-term investment (3,104) (582) _____________ _____________ Net cash used in investment activities $ (8,721) $ (1,233) _____________ _____________ CASH FLOWS FROM FINANCING ACTIVITIES Employee options exercised 3,151 110 _____________ _____________ Net cash provided by financing activities $ 3,151 $ 110 _____________ _____________ INCREASE (DECREASE) IN CASH AND CASH EQUIVALENTS 1,391 (39) CASH AND CASH EQUIVALENTS AT BEGINNING OF PERIOD 17,427 9,054 _____________ _____________ CASH AND CASH EQUIVALENTS AT END OF PERIOD $ 18,818 $ 9,015 _____________ _____________ For more information about ClickSoftware, please call +1-781-272-5903 or +1-888-438-3308, or visit http://www.clicksoftware.com/. Contacts: Shmuel Arvatz Noa Schuman Chief Financial Officer Investor Relations +972-3-765-9400 +972-3-7659-467 DATASOURCE: ClickSoftware Technologies Ltd CONTACT: For more information about ClickSoftware, please call +1-781-272-5903 or +1-888-438-3308 or Contacts: Shmuel Arvatz, Chief Financial Officer, +972-3-765-9400, ; Noa Schuman, Investor Relations, +972-3-7659-467,

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