The ClickSoftware Mobility Suite is Launched to Take the Enterprise Everywhere, Every Time
24 Novembro 2009 - 11:00AM
PR Newswire (US)
Increasing Number of Customers Adopt the Functional and Technical
Advances of Clicksoftware's Mobility Solution to Drive Smarter and
Faster Decision Making and Information Sharing BURLINGTON,
Massachusetts, November 24 /PRNewswire-FirstCall/ -- ClickSoftware
Technologies Ltd. (NasdaqGS: CKSW), the leading provider of
workforce management and service optimization solutions, is today
launching the ClickSoftware Mobility Suite that will allow
companies to seamlessly extend the power of enterprise systems to
employees via their mobile devices, whilst also sharing with
back-end systems the critical information on activities that they
complete in the field. The mobility suite is available as a
standalone product but it can also be easily extended, if required,
to include other parts of ClickSoftware's ServiceOptimization
Suite. ClickSoftware has combined years of mobile application
experience with the latest functional and technical developments to
create a step change in mobile enterprise applications. The
Mobility Suite has been designed to enable system administrators to
easily configure the system to comply with any business requirement
without requiring expensive coding or programming skills. Visual
configuration tools make it simple to turn business requirements
into simple processes and mobile workflows. All can be deployed and
maintained remotely, significantly reducing the total cost of
ownership. Paper can be eliminated, business processes shortened
and Key Performance Indicators (KPIs) tracked with electronic
capture of data through forms, barcodes, RFID, and cameras. Real
time location monitoring also provides visibility of mobile
operations, allowing organizations to see where resources are, what
they are doing, and spot and resolve connection problems. All this
information, in combination with the latest mobile technology,
gives rise to some exciting possibilities across all business
functions. Accurate expected time of arrival notifications
(triggered as a result of real-time activities and location) can be
automatically sent via SMS to customers. This means that the end
client can plan their day around more important commitments, rather
than waiting for hours at home for the engineer to arrive.
ClickSoftware's Mobility Suite totally breaks down the walls that
have traditionally existed between the back-office, the field and
the customers. This communication revolution is enabled through: -
workflows for superb service, - the ability to update billing
systems, - optimized routing, - parts inventory recorded real-time,
- assets tracked with GIS, - easily accessible customer
information, - time and attendance recording "Mobile is the new
frontier for competitive advantage and the ClickSoftware Mobility
Suite allows companies to take strategy to the field and then
automatically record important operational activity with minimum
fuss. We have gained an edge over other mobile vendors with a range
of functional and technical advances that combine company, customer
and location information (on the move) for clear business benefit,"
said Hannan Carmeli, President and Chief Operations Officer of
ClickSoftware. "As well as offering a comprehensive stand-alone
mobility offering, organizations that are looking for an integrated
optimized scheduling and mobility solution can also benefit from
the fact that our Mobility Suite enjoys a tight integration with
our industry leading ServiceOptimization Suite." About
ClickSoftware ClickSoftware is the leading provider of workforce
management and service optimisation solutions that create business
value for service operations through higher levels of productivity,
customer satisfaction and cost effectiveness. Combining
educational, implementation and support services with best
practices and its industry-leading solutions, ClickSoftware drives
service decision making across all levels of the organisation. From
proactive customer demand forecasting and capacity planning to
real-time decision making, incorporating scheduling, mobility and
location-based services, ClickSoftware helps service organisations
get the most out of their resources. With over 150 customers across
a variety of industries and geographies, and strong partnerships
with leading platform and system integration partners -
ClickSoftware is uniquely positioned to deliver superb business
performance to any organisation. The company is headquartered in
Burlington, Mass. and Israel, with offices in Europe, and Asia
Pacific. For more information about ClickSoftware, please call
+1(781)272-5903 or +1(888)438-3308, or visit
http://www.clicksoftware.com/. This press release contains express
or implied forward-looking statements within the Private Securities
Litigation Reform Act of 1995 and other U.S Federal securities
laws. These forward-looking statements include, but are not limited
to, those statements regarding expected benefits to customers from
using ClickSoftware's solutions. Such "forward-looking statements"
involve known and unknown risks, uncertainties and other factors
that may cause actual results or performance to differ materially
from those projected, including those discussed in the "Risk
Factors" section and elsewhere in ClickSoftware's annual report on
Form 20-F for the year ended December 31, 2008 and in subsequent
filings with the Securities and Exchange Commission. Except as
otherwise required by law, ClickSoftware is under no obligation to
(and expressly disclaims any such obligation to) update or alter
its forward-looking statements whether as a result of new
information, future events or otherwise. Contacts: Joanna Giannotti
ClickSoftware, Inc. +1-781-272-5903 x2235 DATASOURCE: ClickSoftware
Technologies Ltd CONTACT: Contacts: Joanna Giannotti,
ClickSoftware, Inc., +1-781-272-5903 x2235,
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