SoCalGas and SDG&E Implement ClickSoftware's Mobility Solution for Integrated Mobile Workforce Management
04 Fevereiro 2010 - 11:30AM
PR Newswire (US)
Southern California Utilities Add Mobile Capabilities in the
Existing Distribution, Maintenance and Inspection Planning,
Scheduling and Dispatching Solutions from ClickSoftware BURLINGTON,
Massachusetts, February 4 /PRNewswire-FirstCall/ -- ClickSoftware
Technologies Ltd., (NasdaqGS: CKSW) the leading provider of
workforce management and service optimization solutions, today
announced that California-based Southern California Gas Company
(SoCalGas) and San Diego Gas & Electric (SDG&E) are
implementing ClickSoftware's ClickMobile solution to provide a
mobile field service application to its natural gas and electric
distribution field work crews. In late 2007, SoCalGas and SDG&E
selected ClickSoftware's suite of applications, including
ClickForecast, ClickPlan, ClickSchedule and ClickAnalyze, to
provide greater visibility and alignment of forecasted work and
resource capacity. Last year, following a thorough evaluation and
consideration of their mobile strategy, they decided to choose the
ClickMobile solution. ClickSoftware benefits include: - Mobile
reach that completes the ClickSoftware end-to-end solution
providing real-time field monitoring capabilities to their dispatch
center. - Seamless integration with ClickSchedule, simplifying
maintenance and integration costs. - Work order and asset
management from the field. - Mobile user access to timesheets for
time tracking and activity reporting. - Dynamic form capabilities.
ClickMobile will allow the crews in the field to access asset
information as well as performing field inspections, long
maintenance jobs and initiate work orders from the field. All of
this information will be tightly integrated into the SAP business
software infrastructure in place at SoCalGas and SDG&E. "We're
delighted that large utility organizations around the world, such
as SoCalGas and SDG&E, with complex mobility requirements
including handling assets, parts, crews, time and attendance
reporting are selecting ClickMobile to enhance their operations,"
said Dr. Moshe BenBassat, ClickSoftware Chairman and CEO.
"Leveraging a powerful mobility infrastructure and tight
integration with our ServiceOptimization Suite, makes ClickMobile
the mobility platform of choice for service organizations. On the
one hand, it offers a powerful portable office for the technician
that eliminates paperwork and streamlines work with the back
office. On the other hand, it equips the organization with
real-time optimization capabilities that keep the schedule
continually optimized together with fast response to emergency
situations. ClickSoftware's unified approach to mobility covers the
broad spectrum that technology offers today to optimize mobile
workforce productivity including hand-held devices, GPS, real time
traffic updates and on-going customer contact. This positions
ClickSoftware far ahead of the competition and offers a natural
expansion path to our customers," BenBassat continued. About
ClickSoftware ClickSoftware is the leading provider of workforce
management and service optimization solutions that create business
value for service operations through higher levels of productivity,
customer satisfaction and cost effectiveness. Combining
educational, implementation and support services with best
practices and its industry-leading solutions, ClickSoftware drives
service decision making across all levels of the organization. From
proactive customer demand forecasting, capacity planning and shift
scheduling to real-time decision making, incorporating scheduling,
mobility and location-based services, ClickSoftware helps service
organizations get the most out of their resources. With over 150
customers across a variety of industries and geographies, and
strong partnerships with leading platform and system integration
partners - ClickSoftware is uniquely positioned to deliver superb
business performance to any organization. The company is
headquartered in Burlington, Mass. and Israel, with offices in
Europe, and Asia Pacific. For more information about ClickSoftware,
please call (781)272-5903 or (888)-438-3308, or visit
http://www.clicksoftware.com/. This press release contains express
or implied forward-looking statements within the Private Securities
Litigation Reform Act of 1995 and other U.S Federal securities
laws. These forward-looking statements include, but are not limited
to, those statements regarding ClickSoftware's solutions and how
they will help SoCalGas and SDG&E. Such "forward-looking
statements" involve known and unknown risks, uncertainties and
other factors that may cause actual results or performance to
differ materially from those projected. The forward-looking
statements contained in this press release are subject to risks and
uncertainties, including those discussed in the "Risk Factors"
section and elsewhere in ClickSoftware's annual report on Form 20-F
for the year ended December 31, 2008 and in subsequent filings with
the Securities and Exchange Commission. Except as otherwise
required by law, ClickSoftware is under no obligation to (and
expressly disclaims any such obligation to) update or alter its
forward-looking statements whether as a result of new information,
future events or otherwise. Contacts: Joanna Larivee ClickSoftware,
Inc. +1-781-272-5903 x2235 DATASOURCE: ClickSoftware Technologies
Ltd CONTACT: Contacts: Joanna Larivee, ClickSoftware, Inc.,
+1-781-272-5903 x2235,
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