Clicksoftware Schedules News Release/Conference Call to Discuss Third Quarter 2004 Financial Results BURLINGTON, Massachusetts, October 13 /PRNewswire-FirstCall/ -- ClickSoftware Technologies Ltd. (NasdaqSC: CKSW), the leading provider of service optimization solutions, today announced that it will report its third quarter 2004 financial results prior to the opening of regular trading on Wednesday, October 27, 2004. The news release will be followed by a conference call available to all interested parties beginning at 8:30 a.m. Eastern Time. A copy of the news release will be available on the company's web site http://www.clicksoftware.com/ or by calling Tracy Shatford of ClickSoftware at (781) 272-5903, x2222. The ClickSoftware Conference Call may be accessed via: Telephone: Dial 800-683-1585 prior to the start of the call at 8:30 a.m. Eastern Time. (international callers can dial +973-935-2407) *Note: If the number of lines allocated to the call is exhausted, the Internet webcast or telephone replay should be utilized. InternetSimulcast: http://www.clicksoftware.com/ Please allow 15 minutes prior to the call to visit this site to download and install any necessary audio software. Replay: The teleconference will be rebroadcast until Wednesday, November 3, 2004 and can be accessed by: - Dialing 877-519-4471 (international callers can dial +973-341-3080) and entering Passcode #5279076 Or - Clicking on the "Quarterly Conference Call" icon on the company's website. About ClickSoftware Technologies Ltd. ClickSoftware is the leading provider of workforce and service optimization solutions that maximize workforce productivity and customer satisfaction while minimizing operations costs. ClickSoftware's ServiceOptimization Suite provides an integrated, intelligent solution for automatic, efficient, and effective decisions over the entire service decision-making chain. It includes reliable customer demand and workload forecasting, strategic and tactical capacity planning, daily service scheduling, troubleshooting and repair support, wireless workforce management, and business analytics, connecting all organizational levels and functions. The company is headquartered in Burlington, MA and Israel, with offices in North America, Europe, and Asia Pacific. For more information about ClickSoftware, please call +1(781)-272-5903 or (888) 438-3308 or visit http://www.clicksoftware.com/. Contacts: Shmuel Arvatz, Howard Kalt, Chief Financial Officer, Kalt Rosen & Co. +972-3-7659467 +1(415)-397-2686 DATASOURCE: ClickSoftware Technologies Ltd CONTACT: Contacts: Shmuel Arvatz, Chief Financial Officer, +972-3-7659467 Howard Kalt, Kalt Rosen & Co. +1(415)-397-2686

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