Updates include launch of first embedded Smart Assistant - Bigtincan® Genie™ - a smart dialogue engine allowing sales teams to tap into the power of voice

Bigtincan, the leader in mobile, AI-powered sales enablement automation, today announced its Spring 2019 release adding over 30 new features and capabilities including a next generation of Bigtincan Pitch Builder, enabling users to create custom pitches from approved materials, Bigtincan® 3D™, a powerful system for creating and delivering AR and VR content, Bigtincan Accelerate, to take sales enablement performance to the next level, and enhancements to coaching, learning and training with new video coaching capabilities in Bigtincan Zunos.

The Spring 2019 release also introduces Bigtincan® Genie™ – a smart AI-powered assistant for sales and service users – allowing users to ask natural language questions, conduct guided selling exercises, and prepare for meetings using only their voice. These updates are part of Bigtincan Hub’s efforts to seamlessly blend sales training, learning, and coaching content in a central platform.

“Digital voice experiences are a logical next step in helping sellers easily get what they need, when they need it, because ultimately reps are seeking knowledge and answers in real-time,” said Heather Cole, Service Director, Sales Enablement Strategies, SiriusDecisions. “The easier we can make that quest for them, the more effective and efficient they will be.”

Beyond these sales enablement enhancements, the Spring Release introduces over 30 additional updates including:

  • Intelligent Search, enabling users to find what they are looking for 300% faster. The update will result in a significant reduction in false positives, and allow users to search within documents.
  • Native Mobile Apps, delivering the best user experience across three platforms: iOS, Windows & Android.
  • Learning Manager Dashboard, empowering team leaders and managers with the ability to monitor and report on individual skill development programs. The dashboard integrates with the coaching system to make it easier for coaches to monitor, report, and engage with teams.
  • Enhancements to Bigtincan’s public SDK and API, including over 20 new public API enhancements to allow for next generation Add-ons and workflows.

“In today’s digital world it is critical that sales teams have access to the right content at the right time,” said David Keane, Co-founder and CEO of Bigtincan. “We’ve worked to enhance our platform so that when teams look for relevant content, they find answers rather than standalone documents. With these platform enhancements, sales teams will be able to seamlessly capture and tailor engaging marketing assets from anywhere, thereby improving customer experience and closing deals faster.”

Bigtincan’s Spring 2019 platform update will be available later this month, with Bigtincan Genie launching this summer: https://www.bigtincan.com/platform/

Visit the team at SiriusDecisions Summit this week at booth N2-402 and check out sessions from Bigtincan customers - American Express Global Business Travel, Anheuser-Busch and Intelligize - on how deploying Bigtincan has empowered their sales and marketing organizations by allowing them to optimize content and create unique selling experiences.

About BigtincanBigtincan (ASX:BTH) helps sales and service teams increase win rates and customer satisfaction. The company’s mobile, AI-powered sales enablement automation platform features the industry’s premier user experience that empowers reps to more effectively engage with customers and prospects and encourages team-wide adoption. Leading brands including AT&T, ThermoFisher, Merck, ANZ Bank and others rely on Bigtincan to enhance sales productivity at every customer interaction. With global sales and marketing headquartered in Boston, Bigtincan also has offices across EMEA, Australia and Asia. To discover more about how your organization can benefit from the Bigtincan Hub platform, please visit www.bigtincan.com or follow @bigtincan on Twitter.

PAN Communications for BigtincanKathryn McMahon, 617-502-4300Bigtincan@pancomm.com

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