Vodafone Cook Islands Goes Live With Hansen to Accelerate Digital Transformation Programme
07 Dezembro 2021 - 8:00AM
Business Wire
Hansen Technologies (ASX:HSN) is pleased to announce that
Vodafone Cook Islands is now live with Hansen CCB, part of the
Hansen Suite for Communications Service Providers (CSPs). Hansen
CCB, a tailor-made billing solution leveraging Microsoft Dynamics
365 Business Central, delivers end-to-end ‘Business in a Box’ ERP
capability for CSPs around the world. Vodafone now joins Hansen’s
family of over 600 global customers.
Vodafone Cook Islands was looking to replace its legacy finance
and billing systems with a single application, suitable for their
direct, local customer base and which could also cater to their
relatively large volume of short-term tourist contracts. Being a
remote location, the need for a self-managed solution with
extensive configuration capability, browser-based interfaces,
modern integrations and demonstrated market experience was
essential.
Hansen CCB allows CSPs to implement and bill new communications
services rapidly, and also enables the delivery of fixed and mobile
telephony services, broadband services, IPTV, content packages and
bundled offers. Through its integration with Microsoft’s business
management and ERP software, Hansen CCB provides a unified business
platform, reducing the cost and operational complexity associated
with operating and maintaining disparate software systems.
Phillip Henderson, Chief Executive Officer, Vodafone Cook
Islands, commented: “At Vodafone Cook Islands, we were
impressed with the expertise of the Hansen team from the outset.
They demonstrated their extensive track record of spearheading
digital transformation for CSPs worldwide with a very successful
implementation on time and on budget – delivered completely
remotely at the height of the global pandemic. We are excited about
the feature-rich capability and flexibility of the Hansen solution,
and have already realised significant process improvements
following our go-live earlier in July.”
David Castree, Regional President for the Asia-Pacific region
and Head of Global Partnerships, Hansen Technologies,
commented: “With the addition of Hansen CCB, Vodafone’s
resources will be able to actively focus on business growth, rather
than managing the complexities of their previous solutions. Our
solution, with its ability to support a broad range of
communication products, allows smaller network operators like
Vodafone Cook Islands the flexibility to create new products and
deliver services – while improving the customer experience through
consistent, high-quality interaction. At Hansen, we also know that
with transformation initiatives such as this, skill and knowledge
transfer are imperative. Hansen worked closely (albeit remotely
through COVID-19) with Vodafone Cook Islands to ensure that the
business continued to enjoy a high degree of confidence during its
journey.”
The Hansen Suite for CSPs enables service providers to create
and deliver new business models through accelerated product
innovation. Hansen CCB provides flexible rating, billing and
customer care for communications service providers.
For further information about Hansen, please visit
www.hansencx.com.
About Hansen Technologies
Hansen Technologies (ASX: HSN) is a leading global provider of
software and services to the energy, water and communications
industries. With its award-winning software portfolio, Hansen
serves 600+ customers in over 80 countries, helping them to create,
sell, and deliver new products and services, manage and analyse
customer data, and control critical revenue management and customer
support processes.
For more information, visit www.hansencx.com
About Vodafone Cook Islands
Vodafone Cook Islands is the leading telecommunications services
provider in the Cook Islands offering mobile, broadband, fixed line
and a range of other telecommunications technology based services
across all inhabited islands. The Company also provides these
community services on behalf of the Government – Pa Enua services,
broadcasting support services, marine radio services and postal
services.
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version on businesswire.com: https://www.businesswire.com/news/home/20211207005075/en/
Adnan Bashir Senior Corporate Communications Manager Hansen
Technologies +1 647-204-0999
Hansen Technologies (ASX:HSN)
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