Riskified Earns “Top Rated” Award Across Four TrustRadius Solution Categories, Based on Merchant Reviews
10 Maio 2023 - 11:30AM
Business Wire
Users Rate Riskified As the Best Solution
for Fraud Detection, Chargeback Management, Conversion Rate
Optimization and Ecommerce Analytics
Riskified (NYSE:RSKD), a leader in ecommerce risk intelligence,
today announced it has been awarded a "Top Rated” distinction from
TrustRadius, a B2B decisioning platform for technology buyers.
Riskified earned top rankings in four of TrustRadius’ solution
categories: conversion rate optimization, ecommerce analytics,
fraud detection and chargeback management.
To earn a “Top Rated” award, products must have ten or more
TrustRadius reviews from the past year, have received a score of
7.5 or higher from customers, and earn at least 0.5% of site
traffic in their category. Top Rated awards are based entirely on
reviews, with no paid placement or analyst opinion included.
Customer reviews of Riskified highlight satisfaction with its
product innovation, fraud reduction capabilities and 100%
chargeback guarantee. Riskified also stood out from competitors for
its superior customer service.
"We're very proud of the partnership we've cultivated with our
customers," said Jeff Otto, Chief Marketing Officer, Riskified.
"From the beginning, Riskified's business model, our technology and
our best-in-class approach to customer service was set up to ensure
our merchant’s best interests were at the center of everything we
do. We're grateful to our customers and to TrustRadius for this
recognition."
Riskified enables frictionless ecommerce for loyal customers and
delivers cost savings and additional revenue for its global,
category-leading merchants. Riskified has a 99% client retention
rate, and a study conducted by Forrester Research found that a
composite of representative Riskified merchants saw $57.2 million
in increased revenue and 594% ROI, adjusted over three years.
Riskified’s product suite includes Chargeback Guarantee, which
absorbs chargeback costs and gives merchants confidence by
guaranteeing high approval rates; Dispute Resolve, a streamlined
chargeback management system; Policy Protect, which detects and
prevents abuses related to resellers, returns, INR
(item-not-received) claims and more; Account Secure, to protect
merchants against account takeovers; and PSD2 Optimize, helping
merchants balance regulatory compliance with seamless customer
experiences.
“Riskified has won a Top Rated Award in Conversion Rate
Optimization, Ecommerce Analytics, Fraud Detection, and Chargeback
Management,” said Megan Headley, VP of Research at TrustRadius.
“These awards are based directly on feedback from their customers
and help software buyers make better purchasing decisions by
highlighting products that provide high levels of customer
satisfaction.”
To learn more about Riskified, visit riskified.com.
About Riskified
Riskified (NYSE:RSKD) empowers businesses to grow ecommerce
revenues and profit by mitigating risk. The world’s largest
merchants and prestige brands partner with Riskified for guaranteed
protection against chargebacks, to fight fraud and policy abuse at
scale and to improve customer retention. Supported by a deeply
experienced team of ecommerce risk analysts, data scientists and
researchers, Riskified’s award-winning machine learning platform
analyzes the individual behind each interaction to provide
real-time decisions and robust identity-based insights. Learn more
at Riskified.com.
About TrustRadius
TrustRadius delivers the most credible technology decisioning
platform, helping buyers confidently make decisions with
comprehensive, vetted product information and customer-generated
content. Technology providers are empowered to tell their unique
stories, engage high-intent buyers, and gain customer insights.
Founded by successful entrepreneurs and headquartered in the
technology hub of Austin, Texas, TrustRadius is backed by Mayfield
Fund, LiveOak Venture Partners, and Next Coast Ventures.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20230510005143/en/
Media Cristina Dinozo Head of Communications & PR,
Riskified cristina.dinozo@riskified.com
Meg McEvoy NextTech Communications for Riskified
mmcevoy@nexttechcomms.com
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