ChatGPT Integration Powers Newegg’s PC Builder Tool to Surpass 200,000 User Prompts in Open Beta
17 Maio 2023 - 8:45AM
Business Wire
Combo Up Savings maximize deals
Newegg Commerce, Inc. (NASDAQ: NEGG), a global leader in
technology e-commerce, today announced its PC Builder shopping tool
reached a milestone for results after ChatGPT artificial
intelligence (AI) was implemented. Since launching the open beta
phase in late March with ChatGPT newly integrated in both the
desktop and mobile websites, over 200,000 user prompts were
received by the tool to generate desktop PC build options.
This press release features multimedia. View
the full release here:
https://www.businesswire.com/news/home/20230517005170/en/
Newegg's PC Builder tool powered by
ChatGPT helps users build their desired desktop PC system with
customized component recommendations. (credit: Newegg)
Recently added as part of the current beta, the interactive
shopping experience now displays a new user interface (UI) for
customer prompt results with up to three comprehensive build lists
comprised of compatible PC components, accompanied by thumbnails
and prices for each component. This enhanced UI helps customers
better understand the AI-recommended components, catering to the
diverse needs of gamers, content creators and professionals.
Newegg also included a feature that allows users to approve or
refresh individual components or the entire AI-generated build list
if they are not satisfied, ensuring an ever-evolving range of
customization and providing feedback to help the AI learn. The tool
also enables users to review their history of submitted prompts.
Once satisfied, customers can add their desired build list to their
cart.
Using AI and the new customization features simplifies the
process of shopping for compatible parts for a PC build so users
are able to more easily build a PC that precisely suits their
unique gaming or productivity needs. The new AI implementation,
customization and interactive features are designed to make DIY PC
building more intuitive and accessible to a wider audience.
Experience the new ChatGPT features in PC Builder by visiting:
https://newegg.io/pcbuilder
“The overwhelmingly strong customer response to our PC Builder
open beta with ChatGPT integrated shows customers’ enthusiasm for
using AI features when shopping online. Among the various ways AI
will change how we live, it should make a fundamental shift in how
we shop,” said Andrew Choi, Director of Brand Marketing for Newegg.
“Implementing AI early into our platforms was a priority because we
want our customers to take advantage of new, innovative e-commerce
technologies. We are excited to leverage this groundbreaking
technology, not only for PC Builder but throughout all our shopping
platforms, to improve the customer experience.”
Combo Up Savings
In addition to the ChatGPT integration in PC Builder, Newegg
introduced Combo Up Savings, a feature that offers bundled savings.
The new feature, which is integrated into PC Builder and general
product category browsing, offers bigger discounts when items are
purchased together, simplifying the shopping journey and maximizing
savings.
While compiling PC components through PC Builder, customers can
now search for compatible components that are also eligible for
combo savings when bundled with components they have already
selected. Since each custom PC is usually comprised of at least
eight components, customers should expect to find multiple
compatible bundle offers when choosing parts for their
computer.
Combo offers give customers confidence knowing they have
leveraged better pricing options while also securing compatible
parts, resulting in higher customer satisfaction.
AI integration and Combo Up Savings are just two of numerous
innovative projects that Newegg’s tech team expects to deploy in
2023.
About Newegg
Newegg Commerce, Inc. (NASDAQ: NEGG), founded in 2001 and based
in the City of Industry, Calif., near Los Angeles, is a leading
global online retailer for PC hardware, consumer electronics,
gaming peripherals, home appliances, automotive and lifestyle
technology. Newegg also serves businesses’ e-commerce needs with
marketing, supply chain, and technical solutions in a single
platform. For more information, please visit Newegg.com.
Follow Newegg on Twitter, TikTok, Instagram, Facebook, YouTube,
Twitch and Discord.
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version on businesswire.com: https://www.businesswire.com/news/home/20230517005170/en/
Eric Wein Newegg Commerce Inc. eric.j.wein@newegg.com
Newegg Commerce (NASDAQ:NEGG)
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