Weave Launches Softphones, New Features and Platform Enhancements to Help Small Businesses Better Leverage Remote Staff
31 Maio 2023 - 11:00AM
Business Wire
As staffing challenges continue to impact small
businesses, Weave’s latest functionality helps remote staff and
hybrid teams operate more efficiently
Weave (NYSE: WEAV), the all-in-one customer communication and
engagement platform for small- and medium-sized businesses, today
announces a slate of new features designed to enable more offices
to leverage remote or hybrid staff including Softphones and several
significant improvements to Weave’s mobile application. The new
capabilities will enable teams to answer calls and communicate with
patients from anywhere within the US and Canada, no matter if
they’re in the office or outside of it.
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Remote work has transformed nearly every industry and small
business owners now require the freedom to answer calls from
anywhere while working from multi-office locations, at home or on
the go, to ultimately provide customers with the seamless
experiences they expect. Flexibility is a priority for small
business owners and Weave’s new capabilities enable businesses to
provide employees with the ability to work remotely, gain access to
larger employee candidate bases amid ongoing labor shortages, and
deliver enhanced experiences to customers.
“The ability to take your work with you wherever you go is a
powerful, necessary advantage in today’s work environments,” said
Brett White, CEO of Weave. “Nearly 4 in 5 of our customers offer
remote work in some capacity. Weave Softphones will not only
provide business owners with increased flexibility, but will also
open revenue opportunities for businesses to take advantage of new
customer segments, expand employee talent, and facilitate remote
office management.”
“Weave Softphones are a wonderful addition,” said Dr. Jeffrey
Ellis, MD, Board Certified Dermatologist. “We are using them for
our staff who work offsite, full-time or part time as it keeps them
connected to the office in a much better way. My staff in the
office also like it because it makes it much easier to call someone
directly from the desktop app, and a headset is comfortable for
anyone with neck pain.”
The release of Weave Softphones follows various new product and
integration launches in recent months, including Online Bill Pay,
Response Assistant, Bulk Texting, Online Scheduling & Text
Connect, Insurance Verification, Phone Analytics, and more.
Learn more about Weave’s platform and its impact on 27,000+
customers: https://www.getweave.com/weave-works/
About Weave Weave is the all-in-one customer
communication and engagement platform for small- and medium-sized
businesses. From the first phone call to the final invoice and
every touchpoint in between, Weave connects the entire customer
journey. Weave’s software solutions transform how local businesses
attract, communicate with and engage customers to grow their
business. Weave has set the bar for Utah startup achievement &
work culture. In the past year, Weave has been named a G2 leader in
Patient Engagement, Optometry, Dental Practice Management and
Patient Relationship Management software. To learn more, visit
getweave.com/newsroom/
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version on businesswire.com: https://www.businesswire.com/news/home/20230531005415/en/
Zac Johnson PR Coordinator, Weave pr@getweave.com
Weave Communications (NYSE:WEAV)
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