Ryder Rolls Out Torque by Ryder, a New Retail Mobile Maintenance Service
12 Julho 2023 - 7:55AM
Business Wire
Ryder System, Inc. (NYSE: R), a leader in supply chain,
dedicated transportation, and fleet management solutions, launches
Torque by Ryder™, a new service offering retail mobile maintenance
at a business’s location with no long term contract. All services
offered through Torque by Ryder are easily accessible and
transacted via desktop or a mobile device to schedule, receive,
track, and pay for maintenance solutions. Torque by Ryder provides
a portfolio of maintenance solutions with its fleet of fully
equipped mobile maintenance trucks and professionally trained
technicians. The retail mobile maintenance solutions offered
through Torque by Ryder include preventive maintenance services to
trucks, trailers, and liftgate applications, as well as maintenance
for tires, lighting, brakes, A/C, exhaust, suspension, door,
camera, electronic logging device, and collision avoidance
systems.
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Ryder launches Torque by Ryder™, a new
service offering retail mobile maintenance at a business’s location
with no long term contract. (Photo: Business Wire)
Torque by Ryder is currently available in Georgia, Oklahoma,
Florida, Texas, South Carolina, and North Carolina, with plans to
expand into Virginia, Maryland, Kentucky, Indiana, Arkansas, and
Tennessee over the next 12 months.
“Combining the convenience of mobile maintenance with the
simplicity of a transactional model allows us to deliver a superior
service to retail maintenance buyers,” says Jordan Wagner, vice
president and general manager at Torque by Ryder. “Torque by Ryder
is the future of uptime for commercial fleets that do not want to
commit to a long-term maintenance contract, while still receiving a
service that is backed by Ryder.”
Torque by Ryder, a first-of-its-kind retail maintenance
solution, operates separately from Ryder’s existing fleet
maintenance locations and with a separate vehicle technician
workforce, allowing for a transactional experience. In addition,
Torque by Ryder is positioned to provide off-hours maintenance,
minor repairs, and Federal DOT inspection services for fleets and
trailers.
“Driven by the growing demand for agile technology-based
solutions, Torque by Ryder was created to provide fleet managers
with a new and more convenient way to procure retail maintenance
that maximizes fleet uptime,” says Rob Pluta, vice president and
chief technology product officer for Ryder’s Fleet Management
Solutions business unit. “In addition, self-service capabilities
are at the forefront with Torque by Ryder, enabling a seamless
retail maintenance interaction between customers and
industry-leading Torque by Ryder technicians.”
For more information about Torque by Ryder, please visit
https://www.torquebyryder.com/ or call 833-9-TORQUE (986-7783).
About Ryder System, Inc.
Ryder System, Inc. (NYSE: R) is a leading logistics and
transportation company. It provides supply chain, dedicated
transportation, and fleet management solutions, including
warehousing and distribution, e-commerce fulfillment, last-mile
delivery, managed transportation, professional drivers, freight
brokerage, full-service leasing, maintenance, commercial truck
rental, and used vehicle sales to some of the world’s
most-recognized brands. Ryder provides services throughout the
United States, Mexico, and Canada. In addition, Ryder manages
nearly 260,000 commercial vehicles and operates approximately 300
warehouses encompassing more than 95 million square feet. Ryder is
regularly recognized for its industry-leading practices in
third-party logistics, technology-driven innovations, commercial
vehicle maintenance, environmental stewardship, corporate social
responsibility, world-class safety and security programs, military
veteran recruitment initiatives, and the hiring of a diverse
workforce. www.ryder.com
Note Regarding Forward-Looking Statements: Certain statements
and information included in this news release are “forward-looking
statements” within the meaning of the Federal Private Securities
Litigation Reform Act of 1995. Accordingly, these forward-looking
statements, including our expectations with respect to Torque by
Ryder and the timing of when new locations will be available,
should be evaluated with consideration given to the many risks and
uncertainties that could cause actual results and events to differ
materially from those in the forward-looking statements including
those risks set forth in our periodic filings with the Securities
and Exchange Commission. New risks emerge from time to time. It is
not possible for management to predict all such risk factors or to
assess the impact of such risks on our business. Accordingly, we
undertake no obligation to publicly update or revise any
forward-looking statements, whether as a result of new information,
future events, or otherwise.
ryder-fms
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version on businesswire.com: https://www.businesswire.com/news/home/20230712553144/en/
Media Contact: Jonathan Mayor, 305-500-3161,
jonathan_c_mayor@ryder.com Amy Federman, 305-500-4989,
afederman@ryder.com
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