Startek Triumphs at the 2023 International Business Awards®: Secures Gold Stevie® for Startek Agent AI
17 Agosto 2023 - 9:00AM
Business Wire
Startek® (NYSE: SRT), a global customer experience (CX)
solutions provider, proudly announces its success at this year's
International Business Awards®. The prestigious Gold
Stevie® Award was awarded to Startek for its exceptional
contribution in Work Management Platform category. This achievement
highlights the organization’s commitment to leveraging the latest
technology to drive innovation and excellence in customer
service.
Startek Agent AI is a modular platform intended to provide
quantifiable benefits for contact center agents and customers
alike. Comprising three interlinked solutions—Startek AI Coach,
Startek Gamification and Startek Knowledge Management—the Startek
Agent AI employs artificial intelligence and machine learning to
furnish agents with immediate guidance and insights. This enhances
the employee experience (EX), empowering them to deliver
personalized customer experiences that result in a superior CX.
The International Business Awards, renowned for their rigorous
evaluation process, attract top-tier companies from across the
globe. The 2023 IBAs received entries from organizations in 61
nations and territories. The Gold Stevie is an exemplification to
the continuous pursuit of innovation, fostering a culture of
excellence that drives results at Startek.
"We are honored to be recognized with the Gold Stevie for
Startek Agent AI in the Work Management Platform category," said
Abhinandan Jain, Chief Growth Officer, Startek." This award is
affirmation of our commitment to deploying AI-driven solutions that
redefine industry standards and empower businesses to thrive. Our
dedication lies in the effective convergence of people, technology
and data to deliver unparalleled customer experience excellence for
leading brands. Through this, we create value for our clients,
foster growth opportunities for our talented workforce and drive
profitable growth for our valued shareholders, solidifying the
Startek position as a global leader in cutting-edge customer
service solutions."
“Nominations to the IBAs get better every year, and this year’s
class of Stevie winners is the most impressive yet,” said Stevie
Awards president Maggie Miller. “The winners have demonstrated that
their organizations have set and achieved lofty goals. We
congratulate them on their recognized achievements and look forward
to celebrating them on stage in Rome on 13 October.”
The Startek triumph at the International Business Awards further
cements its position as a leader in the customer service industry.
The Gold Stevie for Startek Agent AI underscores the platform's
effectiveness in optimizing work management, leading to increased
efficiency and enhanced customer experiences.
About Startek®
For more than 35 years, Startek has delivered customer
experience (CX) excellence for the world’s leading brands. Spread
across 12 countries, our 38,000 associates create memorable,
personalized experiences in both voice and non-voice channels. Our
clients span from fortune 500s to fast-growing startups in a
diverse range of industries including cable, media and telecom;
travel and hospitality; retail and e-commerce and banking and
financial services.
By creating closer connections, Startek delivers value for our
clients, opportunity for our people and sustainable growth for our
shareholders.
To learn more visit www.startek.com and follow us on
LinkedIn@Startek.
About the Stevie Awards
Stevie Awards are conferred in eight programs: the Asia-Pacific
Stevie Awards, the German Stevie Awards, the Middle East &
North Africa Stevie Awards, The American Business Awards®, The
International Business Awards®, the Stevie Awards for Women in
Business, the Stevie Awards for Great Employers, and the Stevie
Awards for Sales & Customer Service. Stevie Awards competitions
receive more than 12,000 entries each year from organizations in
more than 70 nations. Honoring organizations of all types and sizes
and the people behind them, the Stevies recognize outstanding
performances in the workplace worldwide. Learn more about the
Stevie Awards at http://www.StevieAwards.com.
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Media relations Neha Iyer Startek neha.iyer@startek.com
Investor relations Cody Cree Gateway Group, Inc. +1
949-574-3860 SRT@gateway-grp.com
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