OSF HealthCare Reduces Rates of Depression and Anxiety by Over 50% Using the Amwell® Platform
13 Setembro 2023 - 8:00AM
Business Wire
In a new case study, OSF HealthCare results
underscore the impact digitally-enabled hybrid care delivers on
improved patient outcomes and experience
OSF HealthCare, an integrated health system with more than 150
locations in Illinois and Michigan, has achieved significant
clinical outcome improvements across its behavioral health patient
community by leveraging the Amwell Converge™ platform. Results
include:
- 58% clinical improvement for patients with moderate
behavioral health conditions
- 53% improvement in patient depression screening
scores
- 50% improvement in patient anxiety screening scores
- 94% patient satisfaction rate with the SilverCloud® by
Amwell platform
“Better access to behavioral health services is needed now more
than ever. Today, one in every four U.S. adults lives with a mental
health condition, yet more than half receive no treatment,” said
Ken Cahill, chief behavioral health officer at Amwell. “We are
proud to have been selected to enable OSF’s delivery of a hybrid
approach to behavioral healthcare that is delivering such a
meaningful improvement in outcomes and patient access to care.”
OSF HealthCare documented alarming trends of suicidal ideation
and suicide attempts reaching its emergency departments. The health
system selected Amwell to implement a comprehensive hybrid care
solution that could enable three main goals: connect individuals
with resources as easily and early as possible; manage conditions,
reduce severity of symptoms and prevent mental health crises; and
provide support for its mental health professionals and care
teams.
In 2018, OSF HealthCare implemented SilverCloud by Amwell, a
global, digital mental health platform that provides 24/7 access to
digital services for people who have mild to moderate symptoms of
stress, depression and anxiety. The health system offered the
digital program to anyone in its service area without the need for
a referral or to be an existing OSF patient, and saw steady and
positive adoption rates and a 300% increase in enrollments
throughout the pandemic. Today, the program has more than 8,500
patient users.
To extend the powerful benefits of the solution, OSF HealthCare
expanded its hybrid behavioral health approach to support teams
delivering more acute levels of care, reaching more patients and
helping more clinical teams maximize their effectiveness. Most
recently, OSF Healthcare extended its use of SilverCloud by Amwell
platform through a technology partnership with Illinois State
University. This partnership will establish OSF as the sole medical
provider for student-athletes and offer access to virtual mental
health care via the digital program.
"After experiencing such devastating behavioral health trends in
our patient population, our efforts to adopt and expand a hybrid
approach to behavioral healthcare, in partnership with Amwell, have
proven valuable in our mission to serve our communities with the
greatest care and love,” said Dominique Dietz, director of
behavioral health at OSF HealthCare. “The Amwell platform provides
a scalable, reliable and flexible framework that can help us meet
the growing and evolving needs of our communities now and into the
future.”
To learn more about the results achieved through the OSF
HealthCare and Amwell partnership, read the case study here.
About Amwell
Amwell provides a leading hybrid care enablement platform in the
United States and globally, connecting and enabling providers,
insurers, patients and innovators to deliver greater access to more
affordable, higher quality care. Amwell believes that hybrid care
delivery will transform healthcare. The company offers a single,
comprehensive platform to support all digital health needs from
urgent to acute and post-acute care, as well as chronic care
management and healthy living. With nearly two decades of
experience, Amwell powers the hybrid care of more than 55 health
plans, which collectively represent more than 90 million covered
lives, and many of the nation’s largest health systems,
representing over 2,000 hospitals, have access to Amwell solutions.
For more information, please visit
https://business.amwell.com/.
OSF HealthCare is an integrated health system owned and
operated by The Sisters of the Third Order of St. Francis,
headquartered in Peoria, Illinois. OSF HealthCare has 15 hospitals
– 10 acute care, five critical access - with 2,084 licensed beds
throughout Illinois and Michigan. OSF employs nearly 24,000 Mission
Partners throughout 150+ locations; has two colleges of nursing;
operates OSF Home Care Services, an extensive network of home
health and hospice services; owns Pointcore, Inc., comprised of
health care-related businesses; OSF HealthCare Foundation, the
philanthropic arm for the organization; and OSF Ventures, which
provides investment capital for promising health care innovation
startups. In 2020, OSF OnCall was established, a digital health
operating unit, including a hospital-at-home, which delivers care
and services when, where and how patients prefer to receive them.
OSF HealthCare has been recognized by Fortune as one of the most
innovative companies in the country. More at
osfhealthcare.org/.
©2023 American Well Corporation. All rights reserved. Amwell®,
SilverCloud®, Conversa®, ConvergeTM, CarepointTM and the Amwell
Logo are registered trademarks or trademarks of American Well
Corporation.
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version on businesswire.com: https://www.businesswire.com/news/home/20230913756353/en/
Media:
OSF HealthCare Colleen Reynolds, Media Relations
Coordinator colleen.reynolds@osfhealthcare.org
Amwell Angela Vogen, Head of External Communications
Press@amwell.com
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