Rimini Street guarantees long-term service
excellence for ClickSoftware licensees, delivering expert, timely
support, flexibility and peace of mind
Rimini Street, Inc. (Nasdaq: RMNI), a global provider of
end-to-end enterprise software support, products and services, the
leading third-party support provider for Oracle and SAP software,
and a Salesforce and AWS partner, today announced the availability
of Rimini Support™, Rimini Manage™ and Rimini Consult™ for
ClickSoftware. The expanded solution enables Salesforce®
ClickSoftware on-premises licensees to maximize the value of their
mission-critical ClickSoftware investments beyond the announced
End-of-Life date of December 31, 2023.
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Rimini Street Announces Support, Managed
and Consulting Services for Salesforce® ClickSoftware to Extend
Life and Value of Client Deployments Beyond December 31, 2023
End-of-Life Deadline (Photo: Business Wire)
Rimini Street Expertly Extends the Life and Value of
ClickSoftware for Perpetual License Customers
Rimini Street is registered as both a certified Salesforce®
Consulting Partner and Salesforce MSP Partner. The company has
earned a 4.85 rating on the Salesforce partner AppExchange,
completed hundreds of individual projects for a global client list,
and its full-time technical delivery team has earned over 50
Salesforce certifications.
As a certified consulting partner for Salesforce, Rimini
Street’s ClickSoftware solutions provide licensees of the robust
field service management system with tailored support, managed
services, and professional services, and the ability to own and
evaluate the future of their field services software roadmap.
“ClickSoftware delivers world-class field service functionality,
and many customers have customized, robust deployments that they
would like to continue utilizing for several years,” said David
Rowe, chief product officer & EVP of global transformation at
Rimini Street. “Rimini Street is pleased to build upon our
partnership with Salesforce and extend our proven, award-winning
support model and global capabilities to ClickSoftware licensees,
ensuring they have a partner who can help stabilize and maximize
their software investment for potentially years until they are
ready to consider adopting Field Service in the Salesforce Service
Cloud.”
Rimini Street’s ClickSoftware Solutions Offers Stability and
Flexibility While Freeing Resources to Focus on Strategic,
Innovative Projects
Trusted by globally recognized, leading organizations to provide
customized support, products and services, Rimini Street continues
to free clients’ limited time, talent, and resources to be
reinvested in strategic, innovative projects that help strengthen
competitiveness and growth well into the future.
Rimini Street’s ClickSoftware solutions adapt to evolving
business needs and includes:
- Rimini Support™ for ClickSoftware – Expert
software support by experienced, global software engineers,
dedicated to resolving issues promptly and permanently through root
cause analysis and fixes
- Rimini Manage™ for ClickSoftware – Managed
services for organizations seeking to offload the complexities of
ClickSoftware management while ensuring peak performance, cost
optimization and risk mitigation. This allows organizations to
reduce operational overhead, increase profitability, and redirect
resources towards core business activities
- Rimini Consult™ for ClickSoftware – Expert
professional services to optimize ClickSoftware implementations and
identify opportunities for strategic enhancements. Experienced
consultants work closely with clients to deploy strategic
improvement, streamline processes and maximize the software’s
value.
Explore the full Rimini Street portfolio of ultra-responsive,
trusted and proven support, managed services, security,
integration, observability, professional services and Rimini ONE™
end-to-end outsourcing solutions for SAP, Oracle and Salesforce
applications to support competitive advantage, profitability and
growth.
About Rimini Street, Inc.
Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is
a global provider of end-to-end enterprise software support,
products and services, the leading third-party support provider for
Oracle and SAP software and a Salesforce and AWS partner. The
Company has operations globally and offers a comprehensive family
of unified solutions to run, manage, support, customize, configure,
connect, protect, monitor, and optimize enterprise application,
database, and technology software, and enables clients to achieve
better business outcomes, significantly reduce costs and reallocate
resources for innovation. To date, over 5,200 Fortune 500, Fortune
Global 100, midmarket, public sector, and other organizations from
a broad range of industries have relied on Rimini Street as their
trusted enterprise software solutions provider. To learn more,
please visit riministreet.com, and connect with Rimini Street on
Twitter, Instagram, Facebook and LinkedIn. (IR-RMNI)
Forward-Looking Statements
Certain statements included in this communication are not
historical facts but are forward-looking statements for purposes of
the safe harbor provisions under The Private Securities Litigation
Reform Act of 1995. Forward-looking statements generally are
accompanied by words such as “anticipate,” “believe,” “continue,”
“could,” “currently,” “estimate,” “expect,” “future,” “intend,”
“may,” “might,” “outlook,” “plan,” “possible,” “potential,”
“predict,” “project,” “seem,” “seek,” “should,” “will,” “would” or
other similar words, phrases or expressions. These forward-looking
statements include, but are not limited to, statements regarding
our expectations of future events, future opportunities, global
expansion and other growth initiatives and our investments in such
initiatives. These statements are based on various assumptions and
on the current expectations of management and are not predictions
of actual performance, nor are these statements of historical
facts. These statements are subject to a number of risks and
uncertainties regarding Rimini Street’s business, and actual
results may differ materially. These risks and uncertainties
include, but are not limited to, adverse developments in and costs
associated with defending pending litigation or any new litigation,
including the disposition of pending motions to appeal; additional
expenses to be incurred in order to comply with injunctions against
certain of our business practices and the impact on future period
costs; changes in the business environment in which Rimini Street
operates, including the impact of any recessionary economic trends
and changes in foreign exchange rates, as well as general
financial, economic, regulatory and political conditions affecting
the industry in which we operate and the industries in which our
clients operate; the evolution of the enterprise software
management and support landscape and our ability to attract and
retain clients and further penetrate our client base; significant
competition in the software support services industry; customer
adoption of our expanded portfolio of products and services and
products and services we expect to introduce; our ability to
sustain or achieve revenue growth or profitability and manage our
cost of revenue; estimates of our total addressable market and
expectations of client savings relative to use of other providers;
variability of timing in our sales cycle, and risks relating to
retention rates; the loss of one or more members of our management
team; our ability to attract and retain qualified employees and key
personnel; challenges of managing growth profitably; our need and
ability to raise additional equity or debt financing on favorable
terms and our ability to generate cash flows from operations to
help fund increased investment in our growth; the impact of
environmental, social and governance (ESG) matters; risks
associated with global operations; our ability to prevent
unauthorized access to our information technology systems and other
cybersecurity threats, protect the confidential information of our
employees and clients and comply with privacy regulations; our
ability to maintain an effective system of internal control over
financial reporting; our ability to maintain, protect and enhance
our brand and intellectual property; changes in laws and
regulations, including changes in tax laws or unfavorable outcomes
of tax positions we take, or a failure by us to establish adequate
tax reserves; our credit facility’s ongoing debt service
obligations and financial and operational covenants on our business
and related interest rate risk, including uncertainty from the
transition to SOFR or other interest rate benchmarks; the
sufficiency of our cash and cash equivalents to meet our liquidity
requirements; the amount and timing of repurchases, if any, under
our stock repurchase program and our ability to enhance stockholder
value through such program; uncertainty as to the long-term value
of Rimini Street’s equity securities; catastrophic events that
disrupt our business or that of our clients; and those discussed
under the heading “Risk Factors” in Rimini Street’s Quarterly
Report on Form 10-Q filed on August 2, 2023, and as updated from
time to time by Rimini Street’s future Annual Reports on Form 10-K,
Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, and
other filings by Rimini Street with the Securities and Exchange
Commission. In addition, forward-looking statements provide Rimini
Street’s expectations, plans or forecasts of future events and
views as of the date of this communication. Rimini Street
anticipates that subsequent events and developments will cause
Rimini Street’s assessments to change. However, while Rimini Street
may elect to update these forward-looking statements at some point
in the future, Rimini Street specifically disclaims any obligation
to do so, except as required by law. These forward-looking
statements should not be relied upon as representing Rimini
Street’s assessments as of any date subsequent to the date of this
communication.
© 2023 Rimini Street, Inc. All rights reserved. “Rimini Street”
is a registered trademark of Rimini Street, Inc. in the United
States and other countries, and Rimini Street, the Rimini Street
logo, and combinations thereof, and other marks marked by TM are
trademarks of Rimini Street, Inc. All other trademarks remain the
property of their respective owners, and unless otherwise
specified, Rimini Street claims no affiliation, endorsement, or
association with any such trademark holder or other companies
referenced herein.
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version on businesswire.com: https://www.businesswire.com/news/home/20231018961064/en/
Janet Ravin VP, Global Communications Rimini Street, Inc. +1 702
285-3532 pr@riministreet.com
Rimini Street (NASDAQ:RMNI)
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