Australian SaaS provider selects Rimini
Street’s end-to-end IT support and managed services to streamline
part of its ecosystem and improve talent retention
Rimini Street, Inc. (Nasdaq: RMNI), a global provider of
end-to-end enterprise software support, products and services, the
leading third-party support provider for Oracle and SAP software,
and a Salesforce and AWS partner, today announced MYOB, a leading
SaaS provider based in Australia, has selected Rimini ONE™ to
streamline and enhance the support of one of its core platforms.
The decision allows MYOB’s internal development team to focus on
delivering more strategic outcomes for the company.
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Rimini ONE™ Helps MYOB Achieve System
Reliability and Operational Efficiency (Photo: Business Wire)
MYOB’s Quest for a Strategic Software Support
and Managed Services Partner
MYOB is a business management platform that brings together key
workflows for small and medium sized enterprises, from finance and
supply chain to employee and project management. Since the early
nineties, MYOB has been part of the fabric of doing business in
Australia and New Zealand, helping businesses start, survive, and
succeed.
The company’s ecosystem relies on CRM and ERP solutions that
have been fundamental to its operations for decades. MYOB conducted
an extensive market scan to find a partner to support these
solutions and that could truly comprehend its unique needs.
“Rimini Street was the clear choice for us. They weren’t just
looking to sell us what they’ve got off the shelf. The team really
wanted to understand our systems, processes, and our problems to
ensure a good fit,” said Catherine Quinn, platform delivery lead at
MYOB.
Stefan Vargheese, engineering manager at MYOB, echoed her
sentiments: “It was not a one-size-fits-all solution. Rimini Street
really took our needs and business goals into consideration. Having
managed services and issue resolution in a seamless, end-to-end
solution, without multiple vendors or multiple tickets, was a
no-brainer for us.”
MYOB Improves Efficiency and Talent Retention with Rimini
ONETM
MYOB chose Rimini ONE, an end-to-end outsourcing solution for
enterprise applications, databases, and technology software, to
manage its Siebel platform. This increases efficiencies, ensures
seamless operations, fosters collaborative issue resolution, and
enables expertly tailored solutions.
Ensuring Uninterrupted Operations Business continuity and system
uptime are paramount for MYOB as their agents and customers require
uninterrupted access to their software. “Rimini Street gives us
peace of mind that our core applications will be available whenever
they are needed,” added Quinn.
Cultivating Collaborative Issue Resolution Rimini Street takes a
proactive approach pinpointing and remedying the root causes of
issues, working closely with MYOB engineers for faster
resolution.
Delivering Expertise and Custom Solutions The Rimini Street
approach provides MYOB with expertise and skillsets to tackle any
scenario. “They throw themselves in, understand the problem and
work out the best solution. There have been a few things that they
haven’t seen before, but that absolutely hasn’t fazed them at all,”
explained Quinn.
Switching to Rimini ONE opened more opportunities for MYOB and
empowered the team to work more efficiently and more flexibly, as
well as save costs. “Rimini ONE provides a truly one-of-a-kind
solution that’s a must for modern-day organizations,” said
Vargheese.
Rimini ONE eliminated the need for the team to spend time on
after-hours support, resulting in increased productivity, improved
work-life balance, and enhanced talent retention. Vargheese noted,
“The team is more productive when they’re working on strategic,
future-focused projects. The partnership is definitely paying off
dividends.”
“We are pleased to work with MYOB to help them optimize their IT
ecosystem and empower their development team to focus on strategic
innovation,” said Craig Mackereth, executive vice president of
global service delivery at Rimini Street. “This partnership
underscores Rimini Street’s commitment to providing tailored,
end-to-end support solutions that meet the unique needs of our
clients and enable them to achieve their business objectives with
confidence.”
Access additional details on how Rimini Street enables MYOB
here.
Explore the full Rimini Street portfolio of ultra-responsive,
trusted and proven support, managed services, security,
integration, observability, professional services and Rimini ONE™
end-to-end outsourcing solutions for SAP, Oracle and Salesforce
applications to support competitive advantage, profitability and
growth.
About Rimini Street, Inc.
Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is
a global provider of end-to-end enterprise software support,
products and services, the leading third-party support provider for
Oracle and SAP software and a Salesforce and AWS partner. The
Company has operations globally and offers a comprehensive family
of unified solutions to run, manage, support, customize, configure,
connect, protect, monitor, and optimize enterprise application,
database, and technology software, and enables clients to achieve
better business outcomes, significantly reduce costs and reallocate
resources for innovation. To date, over 5,300 Fortune 500, Fortune
Global 100, midmarket, public sector, and other organizations from
a broad range of industries have relied on Rimini Street as their
trusted enterprise software solutions provider. To learn more,
please visit riministreet.com, and connect with Rimini Street on
Twitter, Instagram, Facebook and LinkedIn. (IR-RMNI)
Forward-Looking Statements
Certain statements included in this communication are not
historical facts but are forward-looking statements for purposes of
the safe harbor provisions under The Private Securities Litigation
Reform Act of 1995. Forward-looking statements generally are
accompanied by words such as “anticipate,” “believe,” “continue,”
“could,” “currently,” “estimate,” “expect,” “future,” “intend,”
“may,” “might,” “outlook,” “plan,” “possible,” “potential,”
“predict,” “project,” “seem,” “seek,” “should,” “will,” “would” or
other similar words, phrases or expressions. These forward-looking
statements include, but are not limited to, statements regarding
our expectations of future events, future opportunities, global
expansion and other growth initiatives and our investments in such
initiatives. These statements are based on various assumptions and
on the current expectations of management and are not predictions
of actual performance, nor are these statements of historical
facts. These statements are subject to a number of risks and
uncertainties regarding Rimini Street’s business, and actual
results may differ materially. These risks and uncertainties
include, but are not limited to, adverse developments in and costs
associated with defending pending litigation or any new litigation,
including the disposition of pending motions to appeal and any new
claims; additional expenses to be incurred in order to comply with
injunctions against certain of our business practices and the
impact on future period revenue and costs; changes in the business
environment in which Rimini Street operates, including the impact
of any recessionary economic trends and changes in foreign exchange
rates, as well as general financial, economic, regulatory and
political conditions affecting the industry in which we operate and
the industries in which our clients operate; the evolution of the
enterprise software management and support landscape and our
ability to attract and retain clients and further penetrate our
client base; significant competition in the software support
services industry; customer adoption of our expanded portfolio of
products and services and products and services we expect to
introduce; our ability to sustain or achieve revenue growth or
profitability, manage our cost of revenue and accurately forecast
revenue; estimates of our total addressable market and expectations
of client savings relative to use of other providers; variability
of timing in our sales cycle; risks relating to retention rates,
including our ability to accurately predict retention rates; the
loss of one or more members of our management team; our ability to
attract and retain qualified employees and key personnel;
challenges of managing growth profitably; our need and ability to
raise additional equity or debt financing on favorable terms and
our ability to generate cash flows from operations to help fund
increased investment in our growth; the impact of environmental,
social and governance (ESG) matters; risks associated with global
operations; our ability to prevent unauthorized access to our
information technology systems and other cybersecurity threats,
protect the confidential information of our employees and clients
and comply with privacy regulations; our ability to maintain an
effective system of internal control over financial reporting; our
ability to maintain, protect and enhance our brand and intellectual
property; changes in laws and regulations, including changes in tax
laws or unfavorable outcomes of tax positions we take, or a failure
by us to establish adequate tax reserves; our credit facility’s
ongoing debt service obligations and financial and operational
covenants on our business and related interest rate risk, including
uncertainty from the transition to SOFR or other interest rate
benchmarks; the sufficiency of our cash and cash equivalents to
meet our liquidity requirements; the amount and timing of
repurchases, if any, under our stock repurchase program and our
ability to enhance stockholder value through such program;
uncertainty as to the long-term value of Rimini Street’s equity
securities; catastrophic events that disrupt our business or that
of our clients; and those discussed under the heading “Risk
Factors” in Rimini Street’s Quarterly Report on Form 10-Q filed on
November 1, 2023, and as updated from time to time by Rimini
Street’s future Annual Reports on Form 10-K, Quarterly Reports on
Form 10-Q, Current Reports on Form 8-K, and other filings by Rimini
Street with the Securities and Exchange Commission. In addition,
forward-looking statements provide Rimini Street’s expectations,
plans or forecasts of future events and views as of the date of
this communication. Rimini Street anticipates that subsequent
events and developments will cause Rimini Street’s assessments to
change. However, while Rimini Street may elect to update these
forward-looking statements at some point in the future, Rimini
Street specifically disclaims any obligation to do so, except as
required by law. These forward-looking statements should not be
relied upon as representing Rimini Street’s assessments as of any
date subsequent to the date of this communication.
© 2023 Rimini Street, Inc. All rights reserved. “Rimini Street”
is a registered trademark of Rimini Street, Inc. in the United
States and other countries, and Rimini Street, the Rimini Street
logo, and combinations thereof, and other marks marked by TM are
trademarks of Rimini Street, Inc. All other trademarks remain the
property of their respective owners, and unless otherwise
specified, Rimini Street claims no affiliation, endorsement, or
association with any such trademark holder or other companies
referenced herein.
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version on businesswire.com: https://www.businesswire.com/news/home/20231129374155/en/
Janet Ravin VP, Global Communications Rimini Street, Inc. +1 702
285-3532 pr@riministreet.com
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