City of New Orleans Chooses Samsara’s Connected Operations Cloud Across 41 Departments
30 Novembro 2023 - 6:15PM
Business Wire
Samsara Inc. ("Samsara") (NYSE: IOT), the pioneer of the
Connected Operations™ Cloud, today announced that the City of New
Orleans will use Samsara’s technology to improve the safety,
efficiency, and sustainability of its operations across 41
departments, including Police, Fire, Public Works, Code
Enforcement, Parks and Parkways, Sanitation, and more. The City is
investing $75 million in its fleet and views the technology
partnership with Samsara as critical for maintaining and protecting
its vehicles as well as the public.
With nearly 400K constituents and millions of visitors each
year, the City of New Orleans is the largest city in Louisiana. The
City’s workforce today operates a diverse fleet of approximately
2,800 light and heavy-duty vehicles and motorcycles. With a goal to
become one of the top fleets in the United States, the City needed
a trusted digital transformation partner that would provide the
data insights needed to reduce costs, maximize taxpayer dollars,
and increase service transparency with its constituents.
Real-time data from Samsara’s Connected Operations Cloud is
expected to strengthen the City’s operations in various ways,
including but not limited to:
- Increased Vehicle Uptime and Proactive Maintenance: Samsara’s
Vehicle Telematics solution will support the City’s ability to spot
underutilized vehicles and those in need of service, increasing
efficiency and extending the lifetime of its vehicles
- Improved Driver Safety and Support: Footage from Samsara’s
Video-Based Safety solution will enhance driver coaching and
support driver exoneration from false claims
- Better Fuel Efficiency and Accelerated Transition to Electric
Vehicles (EVs): Samsara’s Vehicle Telematics solution is expected
to increase fuel efficiency and help the City transition to EVs as
part of its climate action strategy, which includes the goal of
transitioning 40% of passenger and light-duty vehicles to EVs by
2035
- Faster Communications: With insights from Samsara’s platform,
the City can better communicate service status and updates across
departments and with its constituents to ensure critical service
issues are addressed and resolved quickly
The emergency services department of New Orleans, New Orleans
Emergency Medical Services (NOEMS), has experienced the positive
impact of Samsara’s technology since 2021. NOEMS uses Samsara’s
Video-Based Safety, Site Visibility, and Vehicle Telematics
solutions and has improved proactive maintenance, vehicle
utilization, and driver safety and exoneration. For example, NOEMS
used footage from Samsara AI Dash Cams to successfully exonerate
drivers from false claims. City leaders believed Samsara’s
technology and team checked every box, but it was this proof of
impact that further supported their decision to deploy Samsara
city-wide.
Leaders from the City of New Orleans provided the following
comments about the partnership:
“The City of New Orleans’ partnership with Samsara is just
another example of how we are continuing to prepare our workforce
for the 21st century and ensuring that City employees, especially
our public safety and public works teams, have innovative
technology to work more efficiently,” said LaToya Cantrell, Mayor
of the City of New Orleans. “These teams rely on the City fleet to
get the job done and to get it done well. Additionally, Samsara is
aligned with our goal to transition to the use of electric vehicles
as part of our efforts to combat climate change and the detrimental
effects of emissions. Partnerships like these deliver great results
for City government, which in turn allows us to deliver more
progress for our residents.”
“New Orleans EMS has been utilizing Samsara for several years,
and I am very satisfied with the capabilities it has provided us to
create a safer and better-maintained fleet,” said Bill Salmeron,
Chief of New Orleans Emergency Medical Services. “We are happy to
see that the City has chosen Samsara, which shows our commitment to
maintaining the vehicles that we have invested in and that serve
the public every day.”
“Fire apparatus is at the core of everything that we do. They
transport our firefighters to incident scenes and provide the tools
they need to mitigate emergency situations. Every new fire
apparatus currently costs in the million-dollar range and our fleet
represents a massive outlay of taxpayer dollars,” said Roman
Nelson, Superintendent of the New Orleans Fire Department.
“Maintaining these key pieces of equipment is a monumental task,
and I look forward to the proactive maintenance aspect of Samsara’s
Vehicle Telematics solution. The ability to proactively identify
issues before they become major problems and extend the lifespan of
these vehicles represents tremendous potential cost savings and
improved efficiency.”
With this agreement, the City of New Orleans’ 41 departments
grow the list of government organizations that have selected
Samsara’s Connected Operations Cloud. Samsara partners with
government and education customers at the state and local levels
nationwide to digitize their operations, helping to increase
service transparency and sustainability, improve community safety,
and take data-informed actions.
“City leaders across the country want a technology partner that
can help them make the most of their constituents' hard-earned
dollars, and that partner is Samsara,” said Rhonda Eiffe, AVP of
Public Sector at Samsara. “We’re excited to apply our public sector
expertise and solutions to the City of New Orleans’ operations and
make a positive impact on the community, together.”
To learn more about Samsara’s solutions for state and local
government, see here.
About Samsara
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™
Cloud, which is a platform that enables organizations that depend
on physical operations to harness Internet of Things (IoT) data to
develop actionable insights and improve their operations. With tens
of thousands of customers across North America and Europe, Samsara
is a proud technology partner to the people who keep our global
economy running, including the world’s leading organizations across
construction, transportation and warehousing, field services,
manufacturing, retail, logistics, and public sector. The company's
mission is to increase the safety, efficiency, and sustainability
of the operations that power the global economy.
Samsara is a registered trademark of Samsara Inc. All other
brand names, product names or trademarks belong to their respective
holders.
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Stephanie Burke Samsara media@samsara.com
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