ITEM 1. DESCRIPTION OF BUSINESS
We harness our proprietary
location-based marketing intelligence platform to provide advertisement delivery, measurement and attribution services (“Ad
Placement”) and consumer insights (“Insights”) to brands, advertising agencies, out-of-home advertisers, media
companies and non-media companies that utilize consumer insights for strategic decision-making purposes. Our products, fueled by
our robust locational data, allow marketers and executive decision makers to better understand the movement and behaviors of their
existing and prospective customers. For our marketing-based customers, we use our data to run highly-targeted media campaigns through
our in-house, end-to-end Ad Placement platform. The majority of our revenue comes from Ad Placement services, which typically include
a market analysis, the delivery of advertisements to applications on mobile devices and the production of measurement and attribution
reports that highlight the effectiveness of the campaign.
By identifying
and reaching our customers’ most likely consumers with digital customized product offers, our customers can more
efficiently and effectively run marketing campaigns, thereby increasing their in-store sales and reducing wasted marketing
expenditures associated with traditional approaches.
Our Principal Products and Services
Ad Placement
We deliver advertisements
on behalf of our customers to highly-targeted audiences of existing and prospective consumers in a privacy compliant manner. The
majority of our revenue comes from the placement of advertisements embedded in applications (including web browsers) on users’
mobile devices. The type of advertisement that we deliver will vary depending on the campaign and available inventory, typically
including display, native, video and rich media. In addition to our mobile advertisement placement capabilities, we deliver advertisements
across television, desktop, social media and digital out-of-home platforms.
We produce measurement
and attribution reports that highlight the effectiveness of our customers’ advertising campaigns. Our measurement reports,
which provide our customers with key performance indicators (“KPIs”) of the advertising campaign, are typically provided
during or at the conclusion of a campaign. KPIs include (but are not limited to) the number of impressions delivered, consumer
click-through rates, video completion rates and rich-media engagements. Our attribution reports further highlight the impact the
campaign has on the customer receiving the advertisement. These reports are outlined below under “Measurement
and Attribution Products”.
Revenue from the delivery
of advertisements is based on the same key media metrics as Internet advertising, which are the number of audience impressions
and the cost per thousand impressions (“CPM”) to reach that audience. Our measurement and attribution reports are considered
premium products and typically add to our advertisement delivery revenue. These reports will be added to the delivery CPM or sold
individually on a per report basis.
We employ
sales staff across several regions along with our account management team to sell and manage our Ad Placement and Insights
products. The regional nature of these employees allows us to maintain a presence in key advertising and technology hubs in
the United States, including New York/New Jersey, Los Angeles, Chicago and San Francisco. The majority of our sales force and
account management team is trained to sell both Ad Placement and Insights products.
Advertisement Delivery Methods
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In-Store Targeting
– The delivery of advertisements at the point of purchase when the consumer is potentially making a purchase decision.
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Proximity Targeting
– In real time we deliver advertisements to consumers’ mobile devices to drive consumers in-store from any distance.
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Geo-Conquesting
– While our customers’ existing consumers are in our competitors’ locations, we deliver advertisements to influence purchase decisions.
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Behavioral Targeting
– The targeting of a customer’s existing or potential consumers based on previous locations visited, demographics, consumer relationship management (“CRM”) data, purchase history and interests.
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Retargeting
– The continued engagement with a customer’s existing or potential consumers with multiple touch points based on interactions with previous ad impressions.
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Cross-Device Audience Targeting
– We unify and amplify a customer’s audience for existing and prospective consumers by reaching consumers on their desktops and mobile devices.
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Measurement and Attribution Products
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Real-time Verified Walk-In (“VWI”)
– We provide a platform built in-house working in tandem with a data management platform (“DMP”) and demand side platform (“DSP”) that offers real-time, closed-loop attribution identifying devices that have been used to interact with an advertisement on any advertising medium and carried into a physical location.
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Location, Audience and Behavior Sciences (“LABS”)
– LABS reports provide a transparent, in-depth analysis of a customer’s audience, breaking down location, purchase and demographic data against multiple control groups for selected targeted audiences in real time.
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Purchase Science Reports
– Provides transaction data to make marketing campaigns more relevant and measurable.
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Insights
Our Insights products
allow marketers and executive decision makers to better understand the movement and behavior of their audience of existing and
prospective consumers. Through our Consumer Behavior and Location Sciences™, we explore the movement and behavior of consumers
and present information and actionable insights for the executives and strategic decision makers of our customers, who are looking
to understand and influence consumer behaviors.
We have broken down
our Insights offerings into the following four categories: Enrichment, Research, Audience, and Measurement & Attribution:
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Enrichment
– We refine our customers’ consumer data to seek to identify new actionable insights. Our customers can visualize any dataset to learn about real-time and historical location and behavior patterns through access to our data. By ingesting and enriching our customer’s data across various platforms and datasets, our customers can better understand their audience of existing and potential consumers in real-time through one platform, showing how media, content and business decisions are influencing real-world consumer behavior.
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Research
– We provide data visualization that offers deep insights and reports on any audience, location or prospective consumer profile while using de-identification techniques such as pseudonymous identifiers associated with mobile devices to help safeguard privacy. These detailed and anonymous data visualizations show what type of interests, demographics, locations and purchases define a customer’s audience of current or potential consumers allowing them to better understand who and where to target. Research includes our SITO LABS products, which are custom audience insights provided in real-time. These customized research reports allow our customers to investigate aggregate consumer visitation trends, journey data and behavioral data, and compare such trends and data against customized control groups and consumer averages, which enables our customers to make more informed business decisions and reduce ineffective marketing expenditures.
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Audience
– We provide proprietary data segments built and customized to fit our customers’ measurement and media needs. We segment device-based data points by grouping them according to locations visited, frequency of visits, demographics and other behaviors in order to properly target and plan for media campaigns. We also model and create audiences based on the attributes of populations of current and prospective consumers which, in turn, is based on CRM data, location visits or visits from digital properties.
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Measurement & Attribution
– We provide real-time attribution and visualization to measure in-store foot traffic, behavior and purchases of any audience, even if we did not deliver the advertisement. We also allow our customers to observe real-time store traffic and purchases to trigger promotions and real-time optimizations to increase media performance based on real world KPIs, which frequently leads to increased return on investment for advertising expenditures and incremental sales for our customers. Our VWI and Purchase Science Reports are sold separately from advertisement delivery under our Insights Products.
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Our Industry
According
to industry reports including surveys and reports from Emarketer, International Data Corporation (IDC), and WARC, U.S. mobile advertising
expenditures were approximately $76 billion in 2018, and such expenditures are expected to continue to grow at an annual double-digit
rate through 2022. We believe this growth is largely being driven by growth in mobile Internet usage and the mobile advertising
industry’s ability to effectively measure campaigns, which allows marketers to see that they are receiving an attractive
return on investment for their advertising expenditures.
According
to industry reports including surveys and reports from Emarketer, IDC, and WARC, the average mobile Internet user spent three hours
and thirty-seven minutes per day in 2018 on the mobile Internet, an increase of 9% over 2016, and this growth is expected to continue
at an annual rate of more than 2% through 2020. According to certain industry reports, adults spend more time online and on mobile
devices than on any other form of media, including television.
According
to industry reports including surveys and reports from Emarketer, IDC, and WARC the global market for large data sets and business
analytics is estimated to reach $260 billion by 2022, reflecting an annual growth rate of nearly 12% from 2018. Additionally, an
industry survey in October of 2017 indicated that spending on data will be a prime area of focus for brands and advertising agencies
in the coming years. Of those agencies and brands surveyed, 59% of agencies and 55% of brands said accumulating consumer data will
be an important area for their business. Given the growth potential of the marketplace, the focus on data from our core customers
and our attractive product offering, we expect to be able to grow our Insights revenue going forward, although no assurances can
be given in this regard
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Competition
The
mobile media and data communications market for products and services is competitive with the rapid growth and adoption of mobile
data services, along with the increased demand for mobile marketing and advertising solutions. We expect new market entrants, existing
competitors and non-traditional participants to introduce new products and services that compete with our products. Additionally,
we face the risk that our customers may seek to develop in-house products as an alternative to those currently being provided by
us.
Our
competition varies across our different product lines. For advertisement delivery, measurement and attribution and insights, we
will typically face different competitors, with some competitors overlapping into multiple product lines. Companies such as ArcGIS,
CARTO, Cuebiq, Facebook, Foursquare, Google, GroundTruth, Mapbox, NinthDecimal, Placed (part of SNAP), PlaceIQ, ThinkNear and Verve,
among others, compete with us in one or more of our product or service offerings.
Business Seasonality
Our revenue, cash flow
from operations, earnings, operating results, and other key operating and financial measures may vary from quarter to quarter due
to the seasonal nature of our clients’ advertising expenditures. For example, many purchasers of advertising devote a disproportionate
amount of their advertising budgets to the fourth quarter of the calendar year to coincide with increased holiday purchasing. We
expect our revenue, cash flow, from operations, earnings, operating results, and other key operating and financial measures to
fluctuate based on seasonal factors from period to period.
Working Capital Requirements
The majority of
our revenue is generated from the sale of our Ad Placement products. While we attempt to coordinate collections from our
customers (brands, advertising agencies, out-of-home advertisers, and other non-media companies) to fund our payment
obligations to our sellers (ad exchanges, ad networks and publishers), we will typically purchase and pay for our ad
inventory before we receive payment from our customers. We believe that competitive pressure in the digital advertising
industry has allowed customers to slow the timing of their payments to us. As a result of these dynamics, our cash flow may
be adversely affected as we will likely continue to use working capital to fund our accounts payable pending collection from
our customers. This may result in additional cash expenditures and cause us to forego or defer other more productive uses of
our working capital. Also, there can be no assurances that we will not experience bad debt in the future. Any such write-offs
for bad debt may have a materially adverse effect on our results of operations for the periods in which such write-offs
occur.
Certain Agreements
Our business agreements
consist primarily of customer agreements and inventory purchase agreements. Customer agreements are typically agreements with agencies
that have sales relationships with the end users of the media content, service application or data transactions. These agreements
typically involve a division of the fees received between the brand owner and us or a fixed fee per transaction. Inventory purchase
agreements are vendor relationships from whom we purchase the space to deliver the transacted media content.
Approximately 13% of
our total revenue during the year ended December 31, 2018 was generated from contracts with one specific advertising agency.
Our Ability to Continue as a Going Concern
The notes contained
in this Annual Report on Form 10-K for the period ended December 31, 2018 include a disclosure describing the existence of conditions
that raise substantial doubt about our ability to continue as a going concern. Our ability to continue as a going concern is dependent
upon our ability to obtain substantial additional financing to fund our operations. Adequate additional financing may not be available
to us on acceptable terms, or at all. If we are unable to raise additional capital and/or enter into large-scale, multiyear, significant
contracts when needed or on attractive terms, we would be forced to reduce overhead or administrative expenditures and delay our
research and development programs. Our financial statements as of December 31, 2018 have been prepared under the assumption that
we will continue as a going concern. If we are not able to continue as a going concern, it is likely that holders of our common
stock will lose their entire investment in the Company. Our accompanying financial statements do not include any adjustments that
may result from the outcome of this uncertainty.
At December 31,
2018, the Company had cash and cash equivalents of $2.6 million, as compared to cash and cash equivalents totaling $3.6
million at December 31, 2017. During the year ended December 31, 2018, the Company used $15.5 million of cash in operating
activities, as compared to $3.4 million for the year ended December 31, 2017. The $12.1 million increase is
primarily driven by payment of the TAR settlement, as discussed in Note 11 – Note Payable, and an increase in our
overhead and administrative expenditures as a result of our growth initiatives.
Our future
results are subject to substantial risks and uncertainties. We anticipate incurring additional losses until such time, if
ever, that it can generate significant additional sales. There can be no assurance that we will ever generate significant
revenues and achieve profitability. We expect to use cash, cash equivalents, and stock sale proceeds to fund our operating
activities. Our future liquidity and capital requirements will depend on numerous factors, including our ability to secure
debt or equity financing, reduce or delay expenditures and secure material additional assignments
from our
customers.
We have
historically funded our operations through a combination of debt financing and equity offerings. At December 31, 2018, we do
not have any outstanding debt or notes payable. We recently obtained a line of credit, secured by our accounts receivable,
with Fast Pay Partners LLC. We have historically raised funds through a combination of private placements and public
offerings of our securities, and we will consider raising additional capital in the future through additional equity
offerings, subject to market conditions and other factors.
On March 20, 2019, we
entered into a sales contract in the amount of $10 million to deliver advertising and related campaign analytics. The campaign
is scheduled to run from March 23 to April 14, 2019 and relates to an upcoming release of the film. In addition to mobile media,
the advertising will be placed across omni-channel platforms. It is these types of contracts that will allow us to consider an
additional capital raise in the future since the revenue increase together with increased margins will better improve the financial
results of the company.
Our revenues, earnings
and financial position may improve if we are able to secure the significant new, multi-year client customer contracts
that we have been seeking, although no assurances can be given that we will be able to secure these new customer contracts. In
addition, our management is assessing the impact of reducing overhead and administrative expenses, postponing research and development
projects and seeking better payment terms from our suppliers.
Intellectual Property Development
Patents and Licenses for Operations
We currently hold rights
to multiple purchased and developed patents relating to certain aspects of accessing information on a mobile device, sending information
to and between mobile devices, advertising and media streaming. We believe the ownership of such patents is an important factor
in our existing and future business. We have 40 patents in the United States and Canada issued from May 2006 to December 2018.
We regularly file patent
applications to protect innovations arising from our research, development and design, and are currently pursuing multiple patent
applications. Over time, we have accumulated a portfolio of issued patents, primarily in the U.S. No single patent is solely responsible
for protecting our systems and services. We believe the duration of our patents is adequate relative to the expected lives of our
systems and services.
Because of technological
changes in the industries in which we compete, current extensive patent coverage and the rapid rate of issuance of new patents,
it is possible that certain components of our systems and services may unknowingly infringe existing patents or other intellectual
property rights of others. We have not received any notice from third parties that we are infringing on their patents or other
intellectual property rights.
Patent Portfolio Development, Protection
and Licensing
Our portfolio of intellectual
property represents our many years of innovation in the wireless industry through patented technology developed by us, including
patents granted to us by the U.S. Patent and Trademark Office, as well as patented technology we purchased from Microsoft and others.
We established a separate
subsidiary, SITO Mobile R&D IP, LLC, which is dedicated to the monetization of our intellectual property through licensing
and other transactions.
Our existing patents
cover three broad categories:
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Digital Video and Audio Streaming and Advertising
- these patents relate to Over the Top (“OTT”) streaming services and protocols (e.g. HLS, MPEG DASH), dynamic advertising insertion into these streaming services and protocols and the billing and tracking of the related advertising revenues.
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Sending Information to and Between Mobile Devices
- these patents relate to over-the-air provisioning of smartphones and mobile devices such that the customer, when transitioning over to new telephones or modifying existing telephones, can highly customize their telephones, from carrier plan to interface to smartphone design features to content and form of delivery. While still an emerging market, carriers are unlocking carrier plans and it is expected in the short-term that consumers will be able to go online and pick their carrier plan of choice. We have patents in this area as well as smartphone back-up and synchronization patents that make up our mobility portfolio.
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Accessing Information on a Mobile Device
- this group of patents relates to features that offer users improved effectiveness in accessing information on a mobile device, including content, services and advertising solutions. This includes technology from abbreviated dial codes for rapid access to services and providing advertisements and coupons to these links to access efficient user interface features.
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In
October 2014, we borrowed $10 million from Fortress Credit Co. LLC (“Fortress”), under and pursuant to that certain
Revenue Sharing and Note Purchase Agreement (the “Note Purchase Agreement”) by and among us, our wholly-owned subsidiaries
SITO Mobile Solutions, Inc. and SITO Mobile R&D IP, LLC, Fortress and CF DB EZ LLC, which we refer to as the “Fortress
Loan.” Pursuant to the Note Purchase Agreement, we issued a senior secured note (the “Note”) to Fortress and
granted Fortress a security interest in our portfolio of patents. The Note Purchase Agreement also provided for an intellectual
property revenue sharing arrangement, pursuant to which we were required to direct a portion of the proceeds from any monetization
of our patents to reduce the outstanding indebtedness under the Note. Under Note Purchase Agreement, following the repayment of
the Note, we would remain obligated to pay a portion of the proceeds from any monetization of our patents (the “Revenue Stream
Obligation”) to the counterparty under the Revenue Stream.
On August 1, 2017, we
paid the entire principal amount of, and all accrued and unpaid interest and required termination fees under, the Note. As of
December 31, 2017, we had no further obligations under the Note, but remained subject to the Revenue Stream Obligation. On February
20, 2018, we terminated the Note Purchase Agreement (and the entire Revenue Stream Obligation) in exchange for a one-time payment
of $3.5 million (refer to Note 11 to the financial statements). There are current liens on our patent portfolio due to the newly
entered factoring arrangement.
Government Regulation
Our Insights and Ad
Placement products feature relevance-based advertising, or the use of data to draw inferences about a user’s interests and
deliver relevant advertising to that user. This type of advertising and/or analysis related thereto to advertisers and their agencies
has come under increasing scrutiny by legislative, regulatory, and self-regulatory bodies in the United States and abroad that
focuses on consumer protection and data privacy. In particular, this scrutiny is increasingly focusing on the use of data not only
directly related to a particular user but also to that related to devices. Because we and our clients rely upon large volumes of
such data collected from various sources, it is essential that we monitor both domestic and global developments in this area, and
engage in, and deal with data providers that engage in, responsible privacy practices, including providing consumers with notice
of the types of data collected and ensuring we have the necessary rights to use that data in ways necessary to provide our services
and conduct our business. Therefore, our platform and business practices must be assessed regularly in each country in which we
do, or anticipate doing, business, as definitions of personal data as well as the rights and obligations related thereto vary from
country to country.
We provide this notice
through our privacy policy, which can be found on our website at
https://www.sitomobile.com
. As stated in our privacy policy,
we do not collect any personally identifiable information (“PII”) via our technology that allows us to identify an
individual directly such as name, email address or telephone number. In addition, our technology uses de-identification techniques
such as pseudonymous identifiers associated with mobile devices to help safeguard privacy. If we combine information collected
via our technology with information we receive from third parties, we do not use any PII, such as address or name, directly for
ad delivery and targeting purposes, although it may be provided to us by third-parties in connection with such uses. We do not
store any PII we receive from third parties.
Domestically, applicable
regulations include those adopted by the Federal Communications Commission as relating to the operations policies and procedures
of wireless communications carriers, known as the Telephone Consumer Protection Act, and the Privacy Rule of the Health Insurance
Portability and Accountability Act, relating to the safeguarding of personal health information, among others. Additionally, our
compliance with our privacy policy and our general consumer privacy practices are also subject to review by the Federal Trade Commission,
which may bring enforcement actions to challenge allegedly unfair and deceptive trade practices, including the violation of privacy
policies and representations therein. Certain State Attorneys General may also bring enforcement actions based on comparable state
laws or federal laws that permit state-level enforcement. The state of California recently enacted the California Consumer Privacy
Act, which goes into effect January 1, 2020, and creates new privacy rights to California residents. Other states may enact similar
legislations in the near future.
Although we currently
do not have any business in Europe, we desire to begin operating in Europe at an appropriate time. Internationally, and prior to
May 25, 2018, the use and transfer of personal data in EU member states was governed under the EU Data Protection Directive. As
of May 25, 2018, the EU General Data Protection Regulation (“GDPR”) went into effect. The GDPR sets out higher potential
liabilities for certain data protection violations, as well as a greater compliance burden for us in the course of delivering our
products in Europe. Among other requirements, the GDPR obligates companies that process large amounts of personal data related
to EU residents to implement a number of formal processes and policies including the reviewing and documenting the acquisition,
handling and use of such data. As the GDPR ushers in sweeping new legislation, ensuring compliance with untested and uninterpreted
legislation is not without risk and may be subject to legal challenge and/or the subject of regulatory investigations. Each such
investigation may cost us significant time and resources, and may potentially result in fines, criminal prosecution, or other penalties.
Further, the implementation of new compliance measures may take us significant time, resources, and effort to restructure our business
practices. Further, the European Union is expected to replace the EU Cookie Directive governing the use of technologies to collect
consumer information with the ePrivacy Regulation. Current drafts of the ePrivacy Regulation propose burdensome requirements around
obtaining consent and impose fines for violations that are materially higher than those imposed under the current Cookie Directive.
The UK’s decision
to leave the European Union may add cost and complexity to our compliance efforts. The UK may become an important geography for
us. If UK and EU privacy and data protection laws and regulations diverge, we will be required to implement alternative EU compliance
measures and adapt separately to any new UK requirements.
Beyond laws and regulations,
we are also members of self-regulatory bodies that impose additional requirements related to the collection, use, and disclosure
of consumer data, including the Internet Advertising Bureau, the Digital Advertising Alliance, the Network Advertising Initiative,
and the Europe Interactive Digital Advertising Alliance. Some of these self-regulatory bodies have the ability to discipline members
or participants, which may result in fines, penalties, and/or public censure (which may in turn cause reputational harm). Additionally,
some of these self-regulatory bodies might refer violations of their requirements to the Federal Trade Commission or other regulatory
bodies.
Corporate Overview
We were incorporated
in Delaware on May 31, 2000, under our original name, Hosting Site Network, Inc. On May 12, 2008, we changed our name to Single
Touch Systems Inc. and on September 26, 2014, we changed our name to SITO Mobile, Ltd.
Employees
We currently have 65
full-time employees, 12 employees serving as programmers and data analysts, 45 employees in sales and account management, 5 employees
in administration and the executive team consisting of 3 employees. We expect to increase our future employee levels on an as-needed
basis in connection with our expected growth.
Changes in Our Board of Directors
and Executive Officers
Over the course of
2017 and 2018, we underwent fundamental changes and substantial turnover with respect to our board of directors (the “Board”)
and management.
The table and timeline
below summarize the changes in the composition of our Board and our management team during this transition period.
Fiscal Year 2017
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First Quarter
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February
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Jerry Hug resigns as Chief Executive Officer. Director Richard O’Connell is appointed as Interim Chief Executive Officer.
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March:
Kurt Streams resigns as Chief Financial Officer and Chief Operating Officer. Lawrence Firestone appointed to serve as Interim
Chief Financial Officer.
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Second Quarter
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April:
The Board appoints Lowell W. Robinson to serve as a director of the Company.
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April:
The Board appoints Jon Lowen to serve as Chief Operating Officer, Michael Blanche to serve as Chief Technology Officer and
Adam Meshekow to serve as Chief Revenue Officer.
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June:
Following a successful stockholder consent solicitation, Betsy J. Bernard, Joseph A. Beatty, Lowell W. Robinson, Richard J.
O’Connell, Jr., and Jonathan E. Sandelman are removed from the Board and replaced with Michael Durden, Itzhak Fisher, Thomas
J. Pallack, Matthew Stecker and Thomas Thekkethala.
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June:
The newly-constituted Board replaces Richard O’Connell, Jr.
and Lawrence Firestone as Interim Chief Executive Officer and Interim Chief Financial Officer, with Thomas J. Pallack and Mark
Del Priore, respectively.
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June:
The newly-constituted Board elects Brent Rosenthal as the Chairman of the Board and appoints Thomas J. Pallack, Mark Del Priore
as Chief Financial Officer and Secretary, William Seagrave as Chief Operating Officer, and Chet Petrow as Chief Revenue Officer.
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Third Quarter
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September:
Matthew
Stecker and Thomas Thekkethala resign from the Board and are replaced by Karen Seminara Patton and Steven Bornstein, respectively.
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Fiscal Year 2018
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Third
Quarter
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July:
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Mark Del Priore resigns as Chief Financial Officer and William A. Seagrave and Aaron Tam are appointed Interim Co-Chief
Financial Officers.
o
Brett O’Brien is elected to the Board of Directors.
o
Karen Seminara, Brent Rosenthal, and Itzhak Fisher resign as Board members.
o
Steven Felsher, Bonin Bough, and Jonathan Bond join the Board of Directors.
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August:
Mr. Bond is elected Chairman of the Board.
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September:
SITO enters into a separation agreement with Mark Del Priore.
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October:
Chester Petrow resigns as Chief Revenue Officer.
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Fourth
Quarter
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November: Michael Durden does not stand for re-election to the Board.
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Fiscal Year 2019
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First
Quarter
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January: Aaron Tam resigns as Interim Co-Chief Financial Officer and leaves SITO.
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February: Terry Lynn is hired as Chief Financial Officer.
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Biographies for each
of our current directors and executive officers will be included in our 2019 Proxy Statement and are incorporated herein by reference.
Recent Developments
On January 14, 2019,
Aaron Tam resigned as our Interim Co-Chief Financial Officer.
We hired Terry Lynn
as our Chief Financial Officer effective February 19, 2019.
On February 11,
2019, we and our wholly-owned subsidiaries entered into a Financing and Security Agreement (“Financing
Agreement”) with Fast Pay Partners LLC (“Fast Pay”). Pursuant to the terms of the Financing Agreement, Fast
Pay will finance up to $9.5 million of our accounts receivable. This $9.5 million limit may increase to $15 million after
March 31, 2019 upon our request, subject to Fast Pay’s approval, as to which no assurances can be given. The term of
the Financing Agreement is two years with automatic two year renewals, subject to a 2% pre-payment penalty. The financing fee
on advances is the three-month London Interbank Offered Rate, known as “LIBOR,” plus 7% per annum. The facility
is secured by a first priority lien on all of our assets, including patents.
Available Information
We maintain a website
located at http://www.sitomobile.com. The contents of our website are not intended to be incorporated by reference into this Annual
Report on Form 10-K or in any other report or document we file with the SEC and any references to our website are intended to be
inactive textual references only. The following filings are available for download free of charge through our website as soon as
reasonably practicable after we file them, or furnish, as applicable, with the SEC: Annual Reports on Form 10-K, Quarterly Reports
on Form 10-Q, Current Reports on Form 8-K, as well as any amendments to such reports and all other filings pursuant to Section
13(a) or 15(d) of the Securities Act. Additionally, copies of materials filed or furnished by us, as applicable, with the SEC may
be accessed at the SEC’s Public Reference Room at 100 F Street, N.E., Washington, D.C. 20549 or at www.sec.gov. For information
about the SEC’s Public Reference Room, contact 1-800-SEC-0330.
ITEM 1A. RISK FACTORS
Risks Related To Our Business
We may need to raise additional capital
to meet our business requirements in the future. Capital raising may be costly or difficult to obtain and may dilute current stockholders’
ownership interests.
We intend to continue
to make investments in pursuit of our strategic objectives and to support our business growth. Various business challenges may
require additional funds, including the need to respond to competitive threats or market evolution by developing new solutions
and improving our operating infrastructure, either through additional hiring or acquisition of complementary businesses or technologies,
or both. In addition, we may incur significant expenses or shortfalls in anticipated cash generated as a result of unanticipated
events in our business or competitive, regulatory, or other changes in our market, or longer payment cycles required or imposed
by our customers.
Our available cash
and cash equivalents, and any cash we may generate from operations, may not be adequate to meet our capital needs, and therefore
we may need to engage in equity or debt financings to secure additional funds. We may not be able to obtain additional financing
on terms favorable to us, if at all. If we are unable to obtain adequate financing on terms satisfactory to us when we require
it, our ability to continue to support our business growth and respond to business challenges may be significantly impaired, and
our business may be adversely affected.
If we raise additional
funds through future issuances of equity or convertible debt securities, our existing stockholders may suffer dilution, which may
be significant, and any new equity securities we issue may have rights, preferences and privileges superior to those of holders
of our common stock. Any debt financing that we secure in the future may involve restrictive covenants relating to our capital
raising activities and other financial and operational matters, including the ability to pay dividends. This may make it more difficult
for us to obtain additional capital and to pursue business opportunities, including potential acquisitions. In addition, if we
issue debt, the holders of that debt would have prior claims on our assets, and in case of insolvency, the claims of creditors
would be satisfied before distribution of value to equity holders, which would result in significant reduction or total loss of
the value of our equity.
We have a history of operating
losses.
We have a history of
losses and may continue to incur operating and net losses for the foreseeable future. We incurred a consolidated net loss of $17.0 million
from continuing operations for the year ended December 31, 2018 and consolidated net losses for all prior periods that has
resulted in our having an accumulated deficit of $172.8 million as of December 31, 2018. We have not achieved
profitability on an annual basis. We may not be able to reach a level of revenue to achieve profitability. If our revenues grow
slower than anticipated, or if operating expenses exceed expectations, then we may not be able to achieve profitability in the
near future or at all, which may depress the price of our stock.
Our ability to continue as a going
concern.
This Annual Report
on Form 10-K includes a disclosure describing the existence of conditions that raise substantial doubt about our ability to continue
as a going concern. Our ability to continue as a going concern is dependent upon our ability to obtain substantial additional funding
in connection with our continuing operations. Adequate additional financing may not be available to us on acceptable terms, or
at all. If the Company is unable to raise additional capital and/or enter into substantial contracts when needed or on attractive
terms, it would be forced to reduce overhead and administrative expenditures and/or delay research and development projects. Our
financial statements do not include any adjustments that may result from the outcome of this uncertainty. If the Company is not
able to continue as a going concern, it is likely that the holders of our common stock will lose their investment in the Company.
Our business may be adversely impacted
if we are unable to successfully identify, hire, develop, motivate and retain highly qualified personnel.
We announced the resignation
of several Board members and our Chief Financial Officer during the quarter ended September 30, 2018. In addition, our Chief Revenue
Officer resigned effective October 23, 2018. On January 14, 2019, Aaron Tam resigned as our Interim Co-Chief Financial Officer.
Terry Lynn was appointed as our Chief Financial Officer, effective as of February 19, 2019. In connection with Mr. Lynn’s
appointment, William Seagrave, our Chief Operating Officer and Interim Chief Financial Officer, stepped down as Interim Chief Financial
Officer. Mr. Seagrave currently serves as our Chief Operating Officer and Secretary.
We rely on highly
skilled personnel and, if we are unable to retain or motivate key personnel, hire qualified personnel, or maintain our corporate
culture, we may not be able to grow effectively. The resignation of our senior management may interrupt operations, as we heavily
depend on senior managers to perform key tasks and roles to maintain our operations. Our future success depends on our continuing
ability to identify, hire, develop, motivate, and retain highly skilled personnel for all areas of our organization.
A significant portion of our revenue
is dependent upon a small number of customers and the loss of any one of these customers would negatively impact our revenues and
our results of operations.
Of our total revenue
earned during the year ended December 31, 2018, approximately 13% was generated from contracts with one advertising agency and
52% of our revenue was generated from the 12 largest customers. Termination of business relationships with SITO by these customers
may materially and adversely affect our revenues and results from operations.
We may experience quarterly fluctuations
in our operating results due to a number of factors, which make our future results difficult to predict and may cause our operating
results to fall below expectations.
Our quarterly operating
results may fluctuate due to a variety of factors, many of which are outside of our control. As a result, comparing our operating
results on a period-to-period basis may not be meaningful. You should not consider our past results, including our recent growth
rates as indicative of our future performance.
In addition to other
risk factors listed in this section, factors that may affect our quarterly operating results include the following:
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seasonal variations in advertising spending;
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fluctuations in demand for our products;
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the length and associated unpredictability of our sales cycle;
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the timing and amount of investment in the development of new technologies, features and functionality of our platform;
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changes in the availability or price of advertising inventory;
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the timing and success of changes in our offerings or those of our competitors;
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changes in our pricing or pricing of our competitors’ solutions;
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changes in government regulation applicable to our industry; and
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general economic conditions.
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Based upon all the
factors described above, we have a limited ability to forecast our future revenue, costs and expenses, and as a result, our operating
results may from time to time fall below our estimates.
Our revenue and operating results
are highly dependent on the overall demand for advertising. Factors that affect the amount of advertising spending, such as economic
downturns, can make it difficult to predict our revenue and may adversely affect our business.
Our business depends
on the overall demand for advertising and on the economic health of our current and prospective sellers and customers. If advertisers
reduce their overall advertising spending, our revenue and results of operations are directly affected. Various macroeconomic factors may
cause advertisers to reduce their advertising budgets, including adverse economic conditions and general uncertainty about economic
recovery or growth, where we do most of our business, instability in political or market conditions generally, and any changes
in favorable tax treatment of advertising expenses and the deductibility thereof. Reductions in inventory due to loss of sellers
would make our products less robust and attractive to customers.
Our sales cycles can be long and
unpredictable, and our sales efforts require considerable time and expense. As a result, our sales and revenue are difficult to
predict and may vary substantially from period to period, which may cause our results of operations to fluctuate significantly.
Our results of operations
may fluctuate, in part, because of the resource intensive nature of our sales efforts. The length of our sales cycles varies depending
on the type of customer and program. A short sales cycle will address a campaign already defined by the customer. A long
sales cycle is required when we assist the customer in the design of a campaign, or analysis of data, or a larger program design. These cycles can be long and unpredictable, and our sales efforts require considerable time and expense. As a result, our sales
and revenue figures are difficult to predict and may vary substantially from period to period, according to the mix of short or
long programs addressed, which may cause our results of operations to fluctuate significantly. Our results of operations depend
in part on sales to large organizations. The length of our sales cycle, from proof of concept to delivery of and payment for our
products, is typically three to nine months but can be more than a year. If our competitors offer or develop products that our
prospective customers may want to compare to our products, that situation may cause our average sales cycle to become longer.
Because the length
of time required to close a sale varies substantially from customer to customer, it is difficult to accurately predict when, or
even if, we will make a sale to a potential customer. As a result, large individual sales have, in some cases, occurred in periods
subsequent to those periods in which we anticipated they would occur or have not occurred at all. The loss or delay of one or more
large transactions in a period may impact our results of operations for that period and any future periods for which revenue from
that transaction is delayed. As a result of these factors, it is difficult for us to forecast accurately our revenue for any particular
period in the future. Because a substantial portion of our expenses are relatively fixed in the short term, our results of operations
will suffer if our revenue falls below expectations in a particular period, which may cause the price of our common stock to decline.
Our revenues may not increase
An increase in our revenues will depend, in part, on our ability
to acquire new customers or gain a larger portion of advertising expenditures from our existing customers, and opening new revenue
streams with data, insight-driven analytic products and deliverables. We will continue to roll out our data and data-driven ad
placement products, innovate and develop new technologies with additional features and functionality. Our goal is to increase our
share of and compete successfully in the new growing mobile digital advertising and data-insight markets which we may fail to achieve.
Further, to accommodate growth in our revenues, if any, we must
continually improve and maintain our current existing technology, systems and network infrastructure. As such, we may be unable
to manage our expenses effectively in the future, which would use our cash and negatively impact our gross margin or operating
expenses in any particular quarter. A variety of factors outside of our control may impact whether our revenues increase, including
changes in budgets of advertisers and the timing and size of their expenditures. Decisions by advertisers to delay or reduce advertising
expenditures or divert expenditures away from mobile advertising may adversely impact our revenues and financial performance.
Acts of competitors and other third
parties can adversely affect our business.
We do not control the
spending or inventory on our platform, and our revenue is therefore vulnerable to acts by third parties that reduce the amounts
of spending or inventory available to us. For example, the amount of inventory available to independent platforms like us may be
reduced as a result of decisions by Facebook to emphasize content viewable through its site or to favor friends and family-type
feeds over third-party properties, or decisions by Google to utilize its ad server advantages to outbid us and other competitors
in open-market auctions. Similarly, decisions by customers and sellers to transact directly rather than through us would tend to
reduce both spending and inventory on our platform.
We may not be able to manage our
future growth effectively.
We need to grow significantly
and expand our data and data-driven ad placement products, and the scope of our offering in order to keep pace with the growth
and change in our market and to develop the market reach and scale necessary to compete effectively with large competitors. Our
future growth, if any, depends to a significant degree upon the quality of our strategic vision and planning. The advertising market
is evolving rapidly, and if we make strategic errors, there is a significant risk that we will lose our competitive position and
be unable to recover and achieve our objectives. Our ability to grow requires access to, and prudent deployment of, capital for
hiring, expansion of physical infrastructure to run our solution, acquisition of companies or technologies, and development and
integration of supporting technical, sales, marketing, finance, administrative, and managerial infrastructure. Further, the rapid
growth we are pursuing may itself strain the organization and our ability to generate that growth and to maintain the quality of
our operations.
We must continue to
refine and expand our business development capabilities, our systems and processes and our access to financing sources. In order
to grow, we must continue to hire, train, supervise and manage new employees. We cannot assure you that we will be able to:
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meet our capital needs;
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implement, improve and expand our operational, financial, management information, risk management and other systems effectively or efficiently or in a timely manner;
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allocate our human resources efficiently;
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identify, hire, train, motivate and retain qualified managers and employees;
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develop the management skills of our managers and supervisors; or
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develop a corporate culture that is conducive to success.
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If we do not manage
our business effectively, successfully forecast demand for our products or manage our anticipated expenses accordingly, our financial
position and operating results will be adversely affected.
If our customers do not maintain
and increase their level of advertising expenditures through our platform, our revenue growth and results of operations will be
adversely affected.
Advertisers generally
use multiple providers in managing their advertising expenditures. Accordingly, we must convince our customers to use our products,
increase their usage and allocate a larger share of their advertising budgets with us, and do so on an ongoing basis. We may not
be successful at educating and training customers, particularly our newer customers, about the benefits of our products, and if
we fail to do so, they may not increase their use of our products or generate higher levels of advertising expenditures. If these
efforts are unsuccessful or advertisers decide not to continue to maintain or increase their advertising expenditures through our
platform for any reason, then we may not attract new advertisers, or our existing customers may reduce their advertising expenditures
through or cease using our platform. Therefore, we cannot assure you that advertisers that have generated advertising expenditures
through our platform in the past will continue to generate similar levels of advertising expenditures in the future or that they
will continue to use our platform at all. We may not be able to replace customers who decrease or cease their usage of our platform
with new customers that make similar expenditures on our platform. If our existing customers do not continue to use and increase
their use of our platform, or if we are unable to attract sufficient advertising expenditures on our platform from new customers,
our revenue may decline, which would materially and adversely affect our business and results of operations.
We generally do not have long-term
agreements with our customers, and we may be unable to retain key customers, attract new customers, or replace departing customers
with customers that can provide comparable revenue to us.
Our success requires
us to maintain and expand our current customer relationships and to develop new relationships. Our contracts and relationships
with advertising agencies on behalf of advertisers are typically short term in nature and generally do not include long-term obligations
requiring them to purchase our products, and these contracts are generally cancelable upon short or no notice and without penalty.
As a result, we currently have limited visibility into our future advertising revenue streams. We cannot assure you that our customers
will continue to use our products, or that we will be able to replace, in a timely or effective manner, departing customers with
new customers that generate comparable revenue. If a major customer representing a significant portion of our business decides
to materially reduce its use of our products or to cease using our products altogether, our revenue may be significantly reduced.
Any non-renewal, renegotiation, cancellation or deferral of large advertising contracts, or a number of contracts that in the aggregate
account for a significant amount of revenue, may cause an immediate and significant decline in our revenue and adversely affect
our business.
Our contracts with customers and
sellers are generally not exclusive and generally do not require minimum volumes or long-term commitments. If customers or sellers
representing a significant portion of the demand or inventory in our marketplace decide to materially reduce the use of our products,
we may experience an immediate and significant decline in our revenue and profitability and harm to our business.
Generally, our customers
and sellers are not obligated to provide us with any minimum volumes of business, they may do business with our competitors as
well as with us, and they may bypass us and transact directly with each other or through other intermediaries. Most of our business
with customers originates pursuant to arrangements that are limited in scope and can be reduced or canceled by the customer without
penalty. Similarly, sellers make inventory available to us on a discretionary basis. Accordingly, our business is highly vulnerable
to changes in the macro environment, price competition and the development of new or more compelling offerings by our competitors,
which may adversely affect our revenues and financial performance or motivate customers or sellers to migrate to competitors’
offerings. Further, if our relationships with customers or sellers become strained due to service failures or other reasons, including
possible perceptions by our customers that we compete with them, these clients may reduce or terminate their business with us.
Because we do not have long-term contracts, our future revenue may be difficult to predict, and there is no assurance that our
current customers and sellers will continue to use our products or that we will be able to replace lost customers or sellers with
new ones. If a customer or group of customers representing a significant portion of the demand in our marketplace, or a seller
or group of sellers representing a significant portion of the inventory in our marketplace, decides to materially reduce use of
our products, our revenues and business may be immediately and significantly adversely impacted. Additionally, if we overestimate
future usage, we may incur additional expenses in adding infrastructure without a commensurate increase in revenue, which would
harm our business and operating results.
We have identified material weaknesses
in our internal control over financial reporting, and our business and stock price may be adversely affected if we do not adequately
address those weaknesses or if we have other material weaknesses in our internal control over financial reporting.
Our management undertook
an evaluation of internal control over financial reporting for the fiscal year ended December 31, 2018. These evaluations revealed
certain material weaknesses in our internal control over financial reporting, and our business and stock price may be adversely
affected if we do not adequately address those weaknesses, or if we have other material weaknesses in our internal control over
financial reporting.
As part of our evaluation
of internal control over financial reporting for the fiscal year ended December 31, 2018, our management, including our principal
executive and financial officer, concluded that due to a material weakness related to an insufficient complement
of finance and accounting resources within the organization to ensure the proper application of U.S. GAAP with respect to our complex
non-routine transactions, our disclosure controls and procedures were not effective for the fiscal year ended December 31, 2018.
A “material weakness” is a deficiency, or a combination of deficiencies, in internal control over financial reporting
such that there is a reasonable possibility that a material misstatement of our annual or interim financial statements will not
be prevented or detected on a timely basis. This material weakness was in part attributable to high turnover with respect to our
Board, management, chief financial officer, accounting staff and independent outside auditors over the last few years, particularly
in the first three quarters of 2017. Specifically, our management has determined that (1) our controls over complex nonroutine
transactions were not designed to capture all non-routine activities and (2) our controls were not designed to ensure that complex
non-routine transactions are adequately analyzed and accounted for in accordance with GAAP. During 2018, additional controls were
instituted to address matters of internal controls and procedures identified in the evaluation.
Internal controls over
financial reporting are processes designed to provide reasonable assurances regarding the reliability of financial reporting and
the preparation of financial statements in accordance with GAAP. Failure to maintain effective internal controls over financial
reporting in the future may cause us to fail to meet our reporting obligations, cause our consolidated financial statements to
contain material misstatements, and adversely affect our business, financial condition and operating results. Our internal controls
may not prevent all potential errors, because any control system, regardless of its design, can provide only reasonable, and not
absolute, assurance that the objectives of the control system will be achieved.
We cannot assure you
that in the future additional material weaknesses will not occur, exist or otherwise be identified. We will continue to monitor
the effectiveness of our processes, procedures and controls and will make changes as management determines appropriate. Effective
internal controls are necessary for us to produce reliable financial reports. If we cannot produce reliable financial reports,
our business, financial condition and operating results may be adversely affected, investors may lose confidence in our reported
financial information, there may be a negative effect on our stock price, and we may be subject to civil or criminal investigations
and penalties.
If we fail to
maintain an effective system of internal control over financial reporting and other business practices, and of board-level oversight,
we may not be able to report our financial results accurately or prevent and detect fraud and other improprieties. Consequently,
investors may lose confidence in our financial reporting, and this may decrease the trading price of our stock.
We must maintain effective
internal controls to provide reliable financial reports and to prevent and detect fraud and other improprieties. We are responsible
for reviewing and assessing our internal controls and implementing additional controls when improvement is needed. Failure to implement
any required changes to our internal controls or other changes we identify as necessary to maintain an effective system of internal
controls may adversely affect our operating results and cause investors to lose confidence in our reported financial information.
Any such loss of confidence would have a negative effect on the market price of our stock, and may otherwise have a material adverse
impact on our business.
Sarbanes-Oxley Act
requirements regarding internal control over financial reporting, and other internal controls over business practices, are costly
to implement and maintain, and such costs are relatively more burdensome for smaller companies such as us than for larger companies.
We have limited internal personnel to implement procedures and must scale our procedures to be compatible with our resources. We
also rely on outside professionals, including accountants and attorneys, to support our control procedures. We are working to improve
all of our controls but, if our controls are not effective, we may not be able to report our financial results accurately or prevent
and detect fraud and other improprieties which may lead to a decrease in the market price of our stock. We are in the process of
documenting all of our accounting processes and developing step-by-step guidance for each function in our accounting department
to allow employees of the department to independently perform their functions.
Our reorganization
and cost-control efforts may not assure future profitability and may affect morale and make it difficult to retain employees or
attract new ones.
Since June 2017,
we have endeavored to realign our business to best reflect the needs of our customers and the evolving marketplace in which we
operate, and to pursue our strategic priorities and to optimize costs. The steps we have taken are intended to optimize our costs
to align our organization and cost structure more appropriately to grow our data and data-driven ad placement, and our current
revenue and scale and to position us better to expand our investments in future growth areas. However, our cost optimization efforts
do not assure our profitability. Additional cost optimizations may be implemented in the future, and cost savings may be offset
by future hiring or other costs to pursue strategic objectives. An optimization in force or further management reorganization may
adversely affect morale in our organization and our reputation as an employer, which may lead to the loss of valued employees and
may make it more difficult for us to hire new employees in the future, and the optimization of our headcount may adversely affect
our service delivery and make it more difficult for us to pursue new opportunities and initiatives in the future.
Our business
strategy may be impaired if we fail to attract, motivate, train, and retain highly qualified engineering, marketing, IT sales,
management and other key personnel.
Our success depends
significantly upon our ability to recruit, train, motivate, and retain key technology, engineering, sales, management and other
key personnel. We are a technology-driven company and it is imperative that we have highly skilled computer scientists, engineers,
data scientists, data analysts, and management to innovate and deliver our platform. Increasing our base of customers and sellers
depends to a significant extent on our ability to expand our sales and marketing operations and activities, and our solution requires
a sophisticated sales force with specific sales skills and specialized technical knowledge that takes time to develop. Appropriately
qualified personnel can be difficult to recruit and retain. Skilled and experienced management is critical to our ability to achieve
revenue growth, execute our strategic vision and maintain our performance through the growth and change we anticipate.
Competition for employees
with experience in our industry can be intense, particularly in New Jersey and California, where our operations and the operations
of other digital media companies are concentrated and where other technology companies compete for management and engineering talent.
Other employers may be able to provide better compensation, more diverse opportunities and better chances for career advancement.
It can be difficult,
time-consuming, and expensive to recruit personnel with the combination of skills and attributes required to execute our business
strategy, and we may be unable to hire or retain sufficient numbers of qualified individuals in the markets where we do business
or plan to do business. These challenges will increase if and to the extent that we grow. New hires require significant training
and it may take significant time (often six months or more) before they achieve full productivity. As a result, we may incur
significant costs to attract and retain employees, including significant expenditures related to salaries and benefits and compensation
expenses related to equity awards before new hires contribute to sales or productivity, and we may lose new employees to our competitors
or other companies before we realize the benefit of our investment in recruiting and training such employees. Moreover, new employees
may not be or become as productive as we expect, and we may face challenges in adequately or appropriately integrating them into
our workforce and culture. At times, we may experience elevated levels of unwanted attrition, and as our organization grows and
changes and competition for talent increases, this type of attrition may increase.
We may not be
able to compete successfully against current and future competitors because competition in our industry is intense, and our competitors
may offer products that are perceived by our customers to be more attractive than ours or leverage captive inventory or data to
their advantage. These factors may negatively impact our revenue and result in the inability to grow our business.
Competition for our
advertisers’ advertising budgets is intense, as is competition for broader advertising solutions such as data management
platforms. We operate in a market that is subject to rapid development and introduction of product and service offerings, changing
branding objectives and evolving customer demands, all of which affect our ability to remain competitive. We expect competition
to increase as the barriers to enter our market are low and consolidation is increasing. Increased competition may force us to
charge less for our products or offer pricing models that are less attractive to us and, as a result, decrease our margins. Our
principal competitors for our media buying solutions include traditional advertising networks and advertising agencies that operate
an agency trading desk, either directly or through an affiliate. Competitors for our products include other companies that offer
self-service DSP and/or DMP solutions, which allow advertisers to purchase inventory directly from advertising exchanges or other
third parties and manage and analyze their own consumer data and third-party data. Other competitors for our products include in-house
tools and custom solutions currently used by brand advertisers to manage their customer data and advertising and marketing activities.
We also face competition in our location-based solutions from other companies such as GroundTruth, PlaceIQ, NinthDecimal, MaxPoint
and 4INFO. As our platforms evolve and we introduce new technologies, features and functionality, we may face competition from
new sources.
We also compete with
services offered through large online portals that have significant brand recognition, such as Yahoo!, Google, and Facebook. These
large portals have substantial proprietary digital advertising inventory that may provide them with competitive advantages, including
far greater access to Internet user data, and the ability to significantly influence pricing for digital advertising inventory.
Furthermore, these portals may not offer some of their premium, or even all of their inventory, for sale, but instead, use it in
their own captive advertising activities. We also compete for a share of advertisers’ total advertising budgets with online
search advertising, for which we do not offer a solution, and with traditional advertising media, such as direct mail, broadcast
television, radio, cable and print. Some of our competitors have also established reputations for specific services, such as retargeting
with dynamic creative, for which we do not have an established market presence. Many current and potential competitors have competitive
advantages relative to us, such as longer operating histories, greater name recognition, larger client bases, greater access to
advertising inventory on premium websites and significantly greater financial, technical, sales and marketing resources. Increased
competition may result in reduced pricing for our products, longer sales cycles or a decrease of our market share, any of which
may adversely affect our revenue, future operating results and our ability to grow our business.
In order to be
competitive in our evolving industry, we must develop new product offerings and introduce enhancements that include new features
and functionality that achieve market acceptance or that keep pace with technological developments.
We operate in a dynamic
market characterized by rapidly changing technologies and industry and legal standards. The introduction of new advertising solutions
by our competitors, the market acceptance of solutions based on new or alternative technologies, or the emergence of new advertising
industry standards may render our platform obsolete. Our ability to compete successfully, attract new customers and increase revenue
from existing customers depends in large part on our ability to enhance and improve our existing platform and to continually introduce
or acquire new technologies and features and functionality demanded by the market we serve. The success of any enhancement or new
solution depends on many factors, including timely completion, adequate quality testing, appropriate introduction and market acceptance.
Any new solution, product or feature that we develop or acquire may not be introduced in a timely or cost-effective manner, may
contain defects or may not achieve the broad market acceptance necessary to generate significant revenue. If we are unable to anticipate
or timely and successfully develop or acquire new offerings or features or enhance our existing platform to meet evolving customer
requirements, our business, financial condition and operating results will be adversely affected.
Further, the planned
timing and introduction of new products and services are subject to risks and uncertainties. Unexpected technical, operational,
deployment, distribution or other problems may delay or prevent the introduction of new products and services, which may adversely
affect our business, financial condition and operating results.
Our belief that there is demand for
our Insights products may be inaccurate, and we may not realize a return from our investments in that area.
We believe there is
growing demand for our Insights data, and we have made investments to meet that demand through internal development efforts and
personnel expansion. The market for these products is still developing and may not grow as we expect, or it may have slow adoption
rates for various reasons, including reluctance of some sellers to replace their existing consumer insights data providers with
our products. Even if the market for these products develops as we anticipate, buyers and sellers might not embrace our offerings
to the degree we expect due to various factors. For example, we may not be successful in building out these offerings consistent
with our vision, or competitive offerings may be offered at lower prices or be perceived as having better features and functionality.
We may also be unable to scale our product the way we currently anticipate due to regulatory or operational requirements with which
we are unable to comply.
Seasonal fluctuations
in digital advertising activity may result in material fluctuations of our revenue, cash flows, operating results, and other key
performance measures from period to period.
Our revenue, advertising
expenditures, cash flow from operations, operating results, and other key performance measures may vary from quarter to quarter
due to the seasonal nature of advertiser spending. For example, many advertisers devote a disproportionate amount of their advertising
budgets to the fourth quarter of the calendar year to coincide with increased holiday purchasing, and advertising inventory in
the fourth quarter may be more expensive due to increased demand for advertising inventory. As a result, any events that reduce
the amount of advertising expenditures during the fourth quarter or reduce the amount of inventory available to customers during
that period, may have a disproportionate adverse effect on our revenue and operating results for a given fiscal year.
An adverse trend
in sales during the holiday season may affect our financial results.
Historically, a high percentage
of our annual sales have been attributable to the winter holiday selling season. In contrast, a substantial portion of our expenses
are personnel-related and include salaries, stock-based compensation, and benefits, which are not seasonal in nature. Accordingly,
in the event of revenue shortfalls, we are generally unable to mitigate the negative impact on our results from operations in the
short term.
Any forecasts
of market growth that we have provided or may provide in the future may prove to be inaccurate, and even if the markets in which
we compete achieve the forecasted growth, we cannot assure you that our business will grow in the future.
Growth forecasts are
subject to significant uncertainty and are based on assumptions and estimates, which may not prove to be accurate. Forecasts relating
to the expected growth in advertising and other markets may prove to be inaccurate. Even if these markets experience the forecasted
growth, we may not be able to grow our business. Our future growth is dependent on many factors, including our success in implementing
our business strategy, which is subject to many risks and uncertainties.
We may not be
able to adequately safeguard our intellectual property rights from unauthorized use, and we may become subject to claims of infringement
on others’ intellectual property rights.
We rely on a combination
of patents, trade secrets, copyrights, trademarks, and other intellectual property laws, nondisclosure agreements and other arrangements
with employees, actual and prospective customers and actual or prospective capital providers and their agents and advisors, and
other protective measures to preserve our proprietary rights. These measures afford only limited protection and may not preclude
competitors from developing products or services similar or superior to ours. Moreover, the laws of certain foreign countries do
not protect intellectual property rights to the same extent as the laws that are in effect in the United States.
Although we implement
protective measures and intend to defend our proprietary rights, our efforts may not be successful. From time to time, we may litigate
within the United States or abroad to enforce our issued or licensed patents, to protect our trade secrets and know-how or to determine
the enforceability, scope and validity of our proprietary rights and the proprietary rights of others. Enforcing or defending our
proprietary rights can involve complex factual and legal questions and can be expensive, would require management’s attention
and may not bring us timely or effective relief.
Furthermore, third
parties may assert that our products or processes infringe upon their intellectual property rights. Although there are no pending
or threatened intellectual property lawsuits or other proceedings against us at this time, we may face litigation or infringement
claims in the future, which may result in the assessment of substantial monetary damages against us. Infringement claims may result
in substantial judgments against us and may result in substantial costs and diversion of our resources, even if we ultimately prevail.
A third party claiming infringement may also obtain an injunction or other equitable relief, which may effectively block our use
of allegedly infringing intellectual property. Although we may seek licenses from third parties covering intellectual property
that we are allegedly infringing, we may not be able to obtain any such licenses on acceptable terms and conditions, or at all.
SITO Mobile,
our former chief executive officer, our former chief financial officer, and certain former members of our Board, have been named
as parties to various lawsuits arising out of, or related to, alleged violations of various federal securities laws and SEC rules
and regulations and those lawsuits may adversely affect us, require significant management time and attention, result in significant
legal expenses or damages, and cause our business, financial condition, results of operations, and cash flows to suffer.
A putative
federal securities class action complaint has been filed against us and certain of our former officers and directors. The
ultimate outcome of any litigation is uncertain. Either favorable or unfavorable outcomes may have a material adverse impact
on our business, financial condition and results of operations, due to defense costs, diversion of management resources,
imposition of financial penalties or judgements against us and other factors.
Our Company is
subject to litigation claims and general risks of litigation.
We are involved on
an ongoing basis in various forms of litigation and arbitration proceedings with a variety of parties including but not limited
to employees, former employees, current and former stockholders, customers, vendors and suppliers arising in the ordinary course
of business or otherwise. Trends in litigation may include class actions involving consumers, stockholders and employees, and claims
relating to commercial, labor, employment, antitrust, securities or intellectual property matters. Litigation trends and the outcome
of litigation cannot be predicted with certainty, and adverse litigation trends and outcomes may adversely affect our business,
financial condition and results of operations.
In particular, in November
2017, we received a complaint filed by Fort Ashford Funds, LLC (“Ashford”), in the Superior Court of the State of California,
Orange County (the “Ashford Complaint”). The Ashford Complaint claims that we issued certain warrants to Panzarella
Consulting, LLC and Patrick Panzarella (together “Panzarella”) representing the option to purchase, in the aggregate,
five million (5,000,000) shares of our common stock at a price of fifty cents ($.50) per share. Through a series of purported transfers,
the warrants were allegedly transferred to Ashford, which is now seeking to exercise such purported warrants or to obtain damages.
However, we have made a thorough inquiry into these matters and, while it appears that certain warrants may have been issued in
2005, such warrants expired in 2015. Further, as of this time, Ashford has failed to provide any evidence of the right of Ashford
(and its assignor Anthony Macaluso) to exercise such warrants. We believe these claims are baseless and plan to defend this action
accordingly. Notwithstanding our view as to the lack of merit to these claims, this proceeding may distract us and cost our
management time, effort and expense to defend against the claims and threats made by Ashford and its affiliates. No assurance can
be given as to the outcome of this action, and in the event we do not prevail in such action, our business, financial condition
and results of operations may be materially and adversely affected.
Complying with
securities laws and regulations is costly for us.
Changing laws, regulations
and standards relating to corporate governance and public disclosure, including rules and regulations promulgated by the SEC and
NASDAQ, create challenges for smaller publicly-held companies like us. We are committed to maintaining high standards of corporate
governance and public disclosure. As a result, our efforts to comply with evolving laws, regulations and standards have resulted
in, and are likely to continue to result in, increased general and administrative expenses and a diversion of management time and
attention from revenue-generating activities to compliance activities.
If we fail to
comply with the continuing listing standards of The NASDAQ Capital Market, our securities may be delisted.
Our common stock is
listed on the NASDAQ Capital Market, or “NASDAQ,” under the symbol “SITO”, and we also have outstanding
warrants listed on NASDAQ under the symbol “SITO”. For our common stock to continue to be listed on NASDAQ, we must
meet the current NASDAQ continued listing requirements. If we were unable to meet these requirements, our common stock may be delisted
from NASDAQ. If our securities were to be delisted from NASDAQ, our securities may continue to trade on the over-the-counter bulletin
board following any delisting from NASDAQ, or on the Pink Sheets, as the case may be. Any such delisting of our securities may
have an adverse effect on the market price of, and the efficiency of the trading market for our securities, not only in terms of
the number of shares that can be bought and sold at a given price, but also through delays in the timing of transactions and less
coverage of us by securities analysts, if any. Also, if in the future we were to determine that we need to seek additional equity
capital, it may have an adverse effect on our ability to raise capital in the public or private equity markets.
There can be no assurance
that we will meet NASDAQ’s requirements, such as the minimum stockholders’ equity requirement and the minimum bid price
requirement, during any compliance period or in the future, or otherwise meet NASDAQ compliance standards, or that NASDAQ will
grant the Company any relief from delisting as necessary, or that we will be able to ultimately meet applicable NASDAQ requirements
for any such relief.
Our ability to
use our net operating losses to offset future taxable income may be subject to certain limitations, which may subject our business
to higher tax liability.
We may be limited in
the portion of net operating loss carry-forwards (“NOLs”) that we can use in the future to offset taxable income for
U.S. federal and state income tax purposes. At December 31, 2018, we had gross, pretax U.S. federal NOLs of $63.6 million.
A lack of future taxable income would adversely affect our ability to utilize these NOLs. In addition, under Section 382 of
the Internal Revenue Code of 1986, as amended, or the Code, a corporation that undergoes an “ownership change” is subject
to limitations on its ability to utilize its NOLs to offset future taxable income. Future changes in our stock ownership may result
in ownership changes under Section 382 of the Code. Our NOLs may also be impaired under similar provisions of state law. On
April 3, 2017, our Board adopted a Section 382 Tax Benefits Preservation Plan in an effort to diminish the risk that
our ability to utilize NOLs to reduce potential future federal income tax obligations may become substantially limited. We have
recorded a valuation allowance related to our NOLs and other net deferred tax assets due to the uncertainty of the ultimate realization
of the future benefits of those assets. Our NOLs may expire unutilized or underutilized, which would prevent us from offsetting
future taxable income.
The comprehensive
tax reform bill signed into law in December 2017 may adversely affect our business, financial condition and results of operations.
On December 22,
2017, President Trump signed into law the final version of the tax reform bill commonly known as the “Tax Cuts and Jobs Act,”
or the TCJA, that significantly reforms the Code with many of its provisions effective for tax years beginning on January 1,
2018. The TCJA, among other things, contains significant changes to corporate taxation, including a permanent reduction of the
corporate income tax rate, a partial limitation on the deductibility of business interest expense, a limitation of the deduction
for NOLs to 80% of current year taxable income, an indefinite net operating loss carryforward, immediate deductions for certain
new investments instead of deductions for depreciation expense over time, and the modification or repeal of many business deductions
and credits. While we have not experienced adverse effects of the TCJA during the 2018 tax year, we continue to examine the impact
this tax reform legislation may have on our business. Notwithstanding the reduction in the corporate income tax rate, the overall
impact of the TCJA is uncertain and our business, financial condition and results of operations may be adversely affected in the
future as we look to grow our revenue and operating income.
The Tax Cuts
and Jobs Act may negatively affect us or holders of our stock.
The TCJA makes significant
changes to the U.S. federal income tax rules applicable to both individuals and entities, including corporations. There remains
uncertainty as to the impact of the TCJA on an investment in our stock. You should consult with your tax advisor regarding the
effect of the TCJA and other potential changes to the U.S. federal tax laws prior to purchasing our stock.
Risks Relating to
our Industry
Demand for some
of the services we provide is not yet well established.
Brand owners who are
potential users of the services we provide must weigh their decisions in light of limited budgets for marketing and notification,
the inertia of dealing with well-established providers of traditional modalities for marketing and notification, lack of experience
with services such as ours, the perception (whether or not well founded) of technological risk and concerns about the cost-effectiveness
of our services. There are indications that the market among major brand owners for services such as ours is in an early stage
of development.
System or network
failures may reduce our sales, increase costs or result in a loss of end users of our products.
Any failure of, or
technical problem with, carriers’ or third parties’ billing systems, delivery or information systems, or communications
networks may result in the inability of end users to receive communications or download our products, prevent the completion of
a billing transaction or interfere with access to some aspects of our products. If any of these systems fail or if there is an
interruption in the supply of power, an earthquake, superstorm, fire, flood or other natural disaster, or an act of war or terrorism,
end users may be unable to access our offerings. For example, from time to time, our carriers have experienced failures with their
billing and delivery systems and communication networks, including gateway failures that reduced the provisioning capacity of their
branded e-commerce system. Any failure of, or technical problem with, the carriers’, third parties’ or our systems
may cause us to lose end users or revenues or incur substantial repair costs and distract management from operating our business
or persuade retailers or brand owners that solutions utilizing our programs are not sufficiently reliable. This, in turn, may adversely
affect our business, financial condition and results of operations.
Material defects
or errors in our platform may result in customer dissatisfaction and harm our reputation, result in significant costs to us and
impair our ability to sell our platform.
The software applications
underlying our platform are inherently complex and may contain material defects or errors, which may cause disruptions in availability,
misallocation of advertising expenditures or other performance problems. Any such errors, defects, disruptions in service or other
performance problems with our platform may negatively impact our business and our customers’ businesses or the success of
their advertising campaigns and cause customer dissatisfaction and harm to our reputation. If we have any errors, defects, disruptions
in service or other performance problems with our platform, customers may reduce their usage or delay or withhold payment to us,
which may result in an increase in our provision for doubtful accounts or lengthen our collection cycles for accounts receivable.
Such performance problems may also result in customers making warranty or other claims against us, our giving credits to our customers
toward future advertising expenditures or costly litigation. As a result, material defects or errors in our platform may have a
material adverse impact on our business, financial condition and results of operations.
Our business
model depends upon our ability to continue to access advertising inventory that we do not own.
Our platform depends
on access to advertising inventory controlled by publishers and various other providers, such as public advertising exchanges,
supply-side platforms, private marketplaces, advertising networks and direct premium publishers. We rely on continued access to
premium advertising inventory in high-quality and brand-safe environments, viewable to consumers across multiple screens. We do
not own the inventory of advertising opportunities upon which our business depends and, therefore, we may not always have access
to advertising inventory of sufficient quality or volume to meet the needs of our customers’ campaigns. As a result, we may
have limited visibility to our future access to inventory. Companies such as advertising networks make media buying commitments
to publishers and may compete with us and restrict our access to media inventory of those publishers. Companies such as advertising
exchanges charge both publishers and advertisers’ fees and may be able to charge advertisers lower fees than us. In addition,
many publishers sell a portion of their advertising inventory directly to advertisers, and publishers may seek to do so increasingly
in the future. If that were to occur, we may have fewer opportunities to provide our customers access to inventory, which would
adversely affect our ability to grow our business, financial condition and results of operations would be adversely affected.
Furthermore, as the
number of competing intermediaries that purchase advertising inventory from real-time bidding technologies, or RTB, exchanges and
that utilize advertising solutions providers continues to increase, intermediaries or their bidding processes may favor other bidders
and we may not be able to compete successfully for advertising inventory available on RTB exchanges. Even if our bids are successful,
the inventory may be of low quality or misrepresented to us, despite our attempts to prevent fraud and conduct quality assurance
checks on inventory and we may be subject to liability and our business may be adversely affected.
Our ability to
generate revenue depends on our ability to collect and use significant amounts of data to deliver advertisements, and any limitations
on the collection and use of this data may significantly diminish the value of our products.
Our ability to optimize
the placement and scheduling of advertisements for our customers and to increase adoption of our products depends on our ability
to successfully leverage data that we collect from our customers, sellers, and third-parties such as data providers. Our ability
to successfully leverage such data, in turn, depends on our ability to collect and obtain rights to utilize such data.
When we deliver an
advertisement, we are often able to collect anonymous information about the placement of the advertisement and the interaction
of the user with the advertisement. We and our third-party data providers currently employ various tracking technologies, such
as pixels and automatic content recognition technology, to collect the data we use to conduct ad campaigns. These tracking technologies
are used to collect information related to the consumer, such as demographic information and history of the consumer’s interactions
with our advertisers’ and our sellers’ websites, and any ads we deliver. We may also be able to collect information
about the user’s location. As we collect and aggregate this data provided by billions of ad impressions and the data acquired
from third-party providers, we analyze it in order to optimize the placement and delivery of ads across the advertising inventory
provided to us by sellers.
Increased prevalence
of ad-blocking has prompted examination of the effect of digital advertising industry practices upon the quality of user experiences,
and changes in industry practices may emerge as a result. Such changes may reduce the viability of our existing business model,
place us at a competitive disadvantage, or require us to invest significantly in developing new technologies and business practices.
If the use of
digital advertising is generally rejected by mobile application and Internet users, through opt-out or ad-blocking technologies
or other means, or if other consumer choice mechanisms like “Do Not Track” and “Limit Ad Tracking” inhibit
our ability to collect and use data about end users, our performance may decline and we may lose customers and revenue.
Internet users can,
with increasing ease, implement practices or technologies that may limit our ability to collect and use data to deliver advertisements,
or otherwise inhibit the effectiveness of our solution. Some Internet users also download free or paid “ad blocking”
software, not only for privacy reasons, such as a desire to avoid being targeted for ads based upon location or online activity,
but also to counteract the adverse effect advertisements can have on users’ experience, including increased load times, data
consumption, and screen overcrowding. Similar ad-blocking technology has also emerged for mobile devices. Such ad-blocking
technology may prevent certain tracking technologies from being stored on a user’s mobile device. If more Internet users
adopt these measures, our business may be adversely affected. Ad-blocking technologies may have an adverse effect on our business
if it reduces the volume or effectiveness (and therefore value) of advertising. In addition, some ad blocking technologies block
only ads that are targeted through use of third-party data, while allowing ads based on first-party data (i.e. data owned by the
provider of the website or application being viewed). These ad blockers may place us at a disadvantage because we rely on third-party
data, while large competitors have troves of first-party data they use to direct advertising. Other technologies allow ads that
are deemed “acceptable,” which may be defined in ways that place us or our clients at a disadvantage, particularly
if such technologies are controlled or influenced by our competitors. Even if ad blockers do not ultimately have a material impact
on our business, investor concerns about ad blockers may cause our stock price to decline.
Increased prevalence
of ad blocking has prompted examination of the effect of digital advertising industry practices upon the quality of user experiences,
and changes in industry practices may emerge as a result. Such changes may reduce the viability of our existing business model,
place us at a competitive disadvantage, or require us to invest significantly in developing new technologies and business practices.
In addition to “Do
Not Track” options, certain mobile devices allow users to “Limit Ad Tracking” on their devices. Like “Do
Not Track,” “Limit Ad Tracking” is a signal that is sent by particular mobile devices when a user chooses to
send such a signal. While there is no clear guidance on how third parties must respond upon receiving such a signal, it is possible
that customers, sellers, regulators, or future legislation may dictate a response that would limit our access to data, and consequently
negatively impact the effectiveness of our solution and the value of our services on mobile devices.
Finally, network carriers,
providers of mobile device operating systems, and device manufacturers may also impact our ability to collect data on Internet-connected
devices. These carriers, operating system providers, and device manufacturers are increasingly promoting features that allow device
users to disable some of the functionality of the device or its operating system, which may impair or disable the collection of
data on their devices. Any interruptions, failures, or defects in our data collection, mining, analysis, and storage systems may
limit our ability to aggregate and analyze user data from our clients’ advertising campaigns. If that happens, we may not
be able to optimize the placement of advertising for the benefit of our customers, which may make our products less valuable, and,
as a result, we may lose clients and our revenue may decline.
If we fail to
detect fraudulent or unacceptable ad placements, or if we serve advertisements on websites with inappropriate content, our reputation
will be damaged, advertisers may reduce the use of or stop using our platform, and we may incur liabilities.
Our business depends
in part on providing our advertisers with services that are trusted and safe for their brands and that provide the anticipated
value. We frequently have contractual commitments to take reasonable measures to prevent advertisements from appearing on websites
with inappropriate content or on certain websites that our advertisers may identify. Our advertisers also expect that ad placements
will not be misrepresented, such as auto-play in banner placements marketed as pre-roll inventory, and that ad impressions represent
the legitimate activity of human Internet users. We use proprietary technologies in our efforts to detect and block inventory on
websites with inappropriate content, misrepresented ad placements and fraudulent bot generated impressions. However, technologies
utilized by bad actors are constantly evolving and preventing and combating fraud and inappropriate content, which is an industry-wide
issue, requires constant vigilance and investment of time and resources. There has recently been a significant amount of negative
publicity about bot generated impressions within our industry, so our ability to combat bot generated impressions has become increasingly
important. We may not always be successful in our efforts to prevent and combat fraud and inappropriate content. We may serve advertisements
on inventory that is objectionable to our advertisers, and our software may also inadvertently purchase inventory on behalf of
our advertisers that proves to be unacceptable for advertising campaigns, such as fraudulent bot generated impressions. In addition,
negative publicity around fraudulent digital advertising placements may adversely impact the perceptions of advertisers regarding
programmatic purchasing of digital advertising. As a result, we may lose the trust of our advertisers, which would adversely affect
our brand and reputation, our advertisers may reduce the use of or stop using our platform, we may be exposed to liabilities or
the need to provide credits or refunds, and our business, financial condition and results of operations may be adversely affected.
Digital advertising
is relatively new, dependent on growth in various digital advertising channels, and vulnerable to adverse public perceptions and
increased regulatory responses. If this market develops more slowly or differently than we expect, or if issues encountered by
other participants or the industry generally are imputed to or affect us, our business, growth prospects and financial condition
would be adversely affected.
The digital advertising
industry is complex and evolving, and the relatively few publicly traded companies operating in the business tend to be small and
new to the public markets. Consequently, the digital advertising industry may not be as widely followed or understood in the financial
markets as more mature industries. The markets may not fully appreciate our particular place in the industry and our strengths
and differentiating factors. Problems experienced by one industry participant (even private companies) or issues affecting a part
of the industry have the potential to have adverse effects on other participants in the industry or even the entire industry. Emerging
understanding of how the digital advertising industry operates has spurred privacy concerns and misgivings about exploitation of
consumer information and prompted regulatory responses that limit operational flexibility and impose compliance costs upon industry
participants. Any expansion of the market for digital advertising solutions depends on a number of factors, including social and
regulatory acceptance, the growth of the overall digital advertising market and the growth of specific sectors including social,
mobile, video, and out-of-home as well as the actual or perceived technological viability, quality, cost, performance and value
associated with emerging digital advertising solutions. If demand for digital display advertising and adoption of automation does
not continue to grow, or if digital advertising solutions or advertising automation do not achieve widespread adoption, or there
is a reduction in demand for digital advertising caused by weakening economic conditions, decreases in corporate spending, quality,
viewability, malware issues or other issues associated with customers, advertising channels or inventory, negative perceptions
of digital advertising, additional regulatory requirements, or other factors, or if we fail to develop or acquire capabilities
to meet the evolving business and regulatory requirements and needs of customers and sellers of multi-channel advertising, our
competitive position will be weakened and our business, financial condition and results of operations may be adversely affected.
If our information
systems are disrupted or there is unauthorized access to customer data or our data is otherwise obtained, our platform may be perceived
as not being secure, customers may reduce the use of or stop using our platform, our reputation may be adversely affected, and/or
we may incur significant liabilities.
We collect, store and
transmit information of, or on behalf of, our advertisers. Security breaches may result in the loss of information or financial
assets, litigation, indemnity obligations and other liability. While we have security measures in place, our information systems
and networks and those of third parties that we use in our operations are vulnerable to cybersecurity risk and ongoing threats.
Our security measures may be breached as a result of third-party action, including cyber-attacks such as viruses, hacking, phishing
attacks or other intentional misconduct by computer hackers, employee error, malfeasance or otherwise. This may result in one or
more third parties obtaining unauthorized access to our customers’ data, our data, including intellectual property and other
confidential business information, or our financial assets. Such attacks may also cause interruptions to the services we provide
and cause customers to lose confidence in our platform. Because techniques used to obtain unauthorized access or to sabotage systems
change frequently and generally are not recognized until launched against a target, we may be unable to anticipate these techniques
or to implement adequate preventative measures. To date, unauthorized users have not had a material impact on our systems; however,
there can be no assurance that such attacks may not be successful in the future.
Third parties may also
attempt to fraudulently induce employees or customers into disclosing sensitive information such as user names, passwords or other
information in order to gain access to our customers’ data or our data, including intellectual property and other confidential
business information or our financial assets. Although we have developed systems and processes that are designed to protect our
data and customer data and to prevent other security breaches, we cannot assure you that such measures will provide absolute security.
If an actual or perceived breach of our security occurs, the market perception of the effectiveness of our security measures may
be adversely affected, we may lose potential sales and existing customers or we may be subject to liability.
In addition, we utilize
third-party cloud computing services in connection with our operations. Problems faced by us or our third-party hosting/cloud computing
providers, including technological or business-related disruptions, as well as cybersecurity threats, may adversely impact our
business and results of operations, our ability to accurately report our financial results, as well as the experience of our customers.
As we expand our operations, we expect to utilize additional systems and service providers that may also be essential to managing
our business. Although the systems and services that we require are typically available from a number of providers, it is time
consuming and costly to qualify and implement these relationships. Therefore, our ability to manage our business would suffer if
one or more of our providers suffer an interruption in their business, or experience delays, disruptions or quality control problems
in their operations, or we have to change or add systems and services. We may not be able to control the quality of the systems
and services we receive from third-party service providers, which may impair our ability to maintain proper controls over financial
reporting and complete timely and accurate financial reporting, and may impact our business, results of operation and financial
condition.
Legislation and
regulation of online businesses, including privacy and data protection regimes, is expansive, not clearly defined and rapidly evolving.
Such regulation may create unexpected costs, subject us to enforcement actions for compliance failures, restrict portions of our
business or cause us to change our technology platform or business model.
Government regulation
may increase the costs of doing business online. Federal, state, municipal and foreign governments and agencies (although we do
not currently have operations outside of the U.S. and Canada, in the future, some of our activities may also be subject to the
laws of other foreign jurisdictions) have adopted and may in the future adopt, modify, apply or enforce laws, policies, and regulations
covering user privacy, data security, technologies that are used to collect, store and/or process data, advertising online, the
use of data to inform advertising, the taxation of products and services, unfair and deceptive practices, and the collection (including
the collection of information), use, processing, transfer, storage and/or disclosure of data associated with unique individual
Internet users. Although we have not collected data that is traditionally considered personal data, such as name, email address,
address, telephone numbers, social security numbers, credit card numbers, financial data or health data, we typically do collect
and store IP addresses and other device identifiers, which are or may be considered personal data in some jurisdictions or otherwise
may be the subject of legislation or regulation. In addition, certain U.S. laws impose requirements on the collection and use of
information from or about users or their devices. For instance, the Children’s Online Privacy Protection Act, or COPPA, imposes
requirements on website operators and online services that are aimed at children under the age of 13 years of age. COPPA requires
notice and parental consent to include persistent identifiers for behavioral advertising and other tracking across websites. Other
existing laws may in the future be revised, or new laws may be passed, to impose more stringent requirements on the use of identifiers
to collect user information, including information of the type that we collect. Changes in regulations may affect the type of data
that we may collect, restrict our ability to use identifiers to collect information, and, thus, affect our ability to collect data,
the costs of doing business online, and affect the demand for our platform, the ability to expand or operate our business, and
adversely affect our business.
U.S. and non-U.S. regulators
also may implement “Do-Not-Track” legislation, particularly if the industry does not implement a self-regulation standard
(discussed above). The California Online Privacy Protection Act of 2003 requires operators of commercial websites and online service
providers, under certain circumstances, to disclose in their privacy policies how such operators and providers respond to browser
“do not track” signals.
In addition, we may
inadvertently receive personal information from advertisers or advertising agencies or through the process of executing advertising
campaigns or usage of our platform. Our failure to comply with applicable laws and regulations, or to protect personal data, may
result in enforcement action against us, including fines, imprisonment of our officers and public censure, claims for damages by
consumers and other affected individuals, damage to our reputation and loss of goodwill, any of which may have a material adverse
impact on our business, financial condition and results of operations. Even the perception of privacy concerns, whether or not
valid, may harm our reputation and inhibit adoption of our solution by current and future advertisers and advertising agencies.
In addition, data security
is of increasing concern to U.S., state and foreign regulators, and, as a result, the legal standards for data security and the
consequences for violating those standards continue to evolve and the threat posed by cyber-attacks and data breaches continues
to grow. While we take measures to protect the security of information that we collect, use, and disclose in the operation of our
business, and to offer certain privacy protections with respect to such information, such measures may not always be effective.
Failure to comply
with industry self-regulation may harm our brand, reputation and our business.
In addition to compliance
with government regulations, we voluntarily participate in trade associations and industry self-regulatory groups that promulgate
best practices or codes of conduct addressing privacy and the provision of digital advertising. However, in the past, some of these
guidelines have not comported with our business practices, making them difficult for us to implement. If we encounter difficulties
in the future, or our opt-out mechanisms fail to work as designed, or if digital media users misunderstand our technology or our
commitments with respect to these principles, we may be subject to negative publicity, as well as investigation and litigation
by governmental authorities, self-regulatory bodies or other accountability groups, customers, sellers, or other private parties.
Any such action against us may be costly and time consuming, require us to change our business practices, divert management’s
attention and our resources, and be damaging to our reputation and our business. In addition, we may be adversely affected by new
or altered self-regulatory guidelines that are inconsistent with our practices or in conflict with applicable laws and regulations
in the United States and other countries where we do business. As a result of such inconsistencies or conflicts, or other business
or legal considerations, we may choose not to comply with some self-regulatory guidelines. Additionally, as we expand geographically,
we may begin to operate in jurisdictions that have self-regulatory groups in which we do not participate. If we fail to abide by
or are perceived as not operating in accordance with applicable laws and regulations and industry best practices, or any industry
guidelines or codes with regard to privacy or the provision of Internet advertising, our reputation may suffer, and we may lose
relationships with customers and sellers.
Risks Relating to
Ownership of our Common Stock
Actions of activist
stockholders against us may be disruptive and costly and the possibility that activist stockholders may wage proxy contests or
seek representation on, or control of, our Board may cause uncertainty about the strategic direction of our business and an activist
campaign that results in a change in control of our Board may trigger change in control provisions or payments under certain of
our material contracts and agreements.
Stockholders may from
time to time engage in proxy solicitations, submit advance stockholder proposals, make Board nominations or otherwise attempt to
effect changes, assert influence or acquire some level of control over us.
If an activist campaign
that seeks to replace at least a majority of the members of the Board, a change in control of the Board may be deemed to have occurred
under certain of our material contracts and agreements, and such a change in control may trigger certain fundamental change and/or
change in control provisions, payments, and/or redemptions under certain of our outstanding indebtedness, our employment agreements
with certain of our named executive officers, our equity compensation plans and possibly some of our other plans and agreements.
Trading in our
stock has been modest, so investors may not be able to sell as much stock as they want at prevailing prices. Moreover, modest volume
can increase stock price volatility.
Because there is limited
trading in our common stock, it may be difficult for investors to sell or buy substantial quantities of our shares in the public
market at any given time at prevailing prices. Moreover, the market price for shares of our common stock may be made more volatile
because of the relatively low volume of trading in our common stock. When trading volume is low, significant price movement can
be caused by the trading of a relatively small number of shares.
Securities analysts
may not initiate coverage or continue to cover our common stock, and this may have a negative impact on the market price of our
common stock.
Common stock prices
are often significantly influenced by the research and reports that securities analysts publish about companies and their business.
We do not have any control over these analysts. There is no guarantee that securities analysts will cover our common stock. If
securities analysts do not cover our common stock, the lack of research coverage may adversely affect the market price of our common
stock. If our common stock is covered by securities analysts and our stock is downgraded, our stock price will likely decline.
If one or more of these analysts ceases to cover us or fails to publish regular reports about us, we may lose visibility in the
financial markets, which may cause our stock price or trading volume to decline.
The price of
our common stock has been and may continue to be volatile, which may lead to losses by investors and costly securities litigation.
The trading price of
our common stock has been and is likely to be volatile and may fluctuate in response to factors such as:
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actual or anticipated variations in our operating results (including whether we have achieved our key business targets and/or earnings estimates) and prospects;
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announcements of technological innovations or new services by us or our competitors;
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announcements by us or our competitors of significant acquisitions, business successes, strategic partnerships, joint ventures or capital commitments;
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additions or departures of key personnel;
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sales of our common stock or other securities in the open market (particularly if overall trading volume is not high);
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actual or anticipated monetization of our patents;
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general market conditions and broader political and economic conditions; and
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other events or factors, many of which are beyond our control.
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The stock market has
experienced significant price and volume fluctuations, which have often been unrelated to the operating performance of companies,
and in particular the market prices of stock in smaller companies and technology companies have been highly volatile. The market
price of our common stock at any particular time may not reflect the market price of our common stock at any subsequent time. In
the past, following periods of volatility in the market price of a company’s securities, securities class action litigation
has often been initiated against that company. Litigation initiated against us, whether or not successful, may result in substantial
costs and diversion of our management’s attention and resources, which may adversely affect our business, financial condition
and results of operations.
We do not expect
any cash dividends to be paid on our common stock in the foreseeable future.
We have never declared
or paid a cash dividend on our common stock, and we do not anticipate paying cash dividends in the foreseeable future. We expect
to use future earnings, if any, as well as any capital that may be raised in the future, to fund our business growth. Consequently,
a stockholder’s only opportunity to achieve a return on investment would be for the price of our common stock to appreciate.
We cannot assure stockholders of a positive return on their investment when they sell their shares, nor can we assure that stockholders
will not lose the entire amount of their investment in us.
You may experience
dilution of your ownership interests because of the future issuance of additional shares of our common stock and our preferred
stock.
In the future, we may
issue our authorized but previously unissued equity securities, resulting in the dilution of the ownership interests of our present
stockholders. We are currently authorized to issue an aggregate of 105,000,000 shares of capital stock, consisting of 100,000,000
shares of common stock and 5,000,000 shares of preferred stock with preferences and rights to be determined by our Board.
The holders of
options and warrants to purchase our common stock can be expected to exercise the options and/or warrants at a time when our
common stock is trading at a price higher than the exercise price of these outstanding securities. If these options to
purchase our common stock are exercised, or other equity interests are granted under our 2017 stock plan, or under other
plans or agreements adopted in the future, such equity interests will have a dilutive effect on your ownership of common
stock. We may also issue additional shares of our common stock or other securities that are convertible into or exercisable
for common stock in connection with hiring or retaining employees, future acquisitions, future sales of our securities
for capital raising purposes, or for other business purposes. Such securities may be issued at below-market prices or, in
any event, prices that are significantly lower than the price at which you may have paid for your shares. The future issuance
of any such securities may create downward pressure on, or dampen any upward trend in, the trading price of our
common stock.
Delaware law
and our Certificate of Incorporation and Bylaws contain anti-takeover provisions, and our Board has adopted a Section 382 Tax Benefits
Preservation Plan in the form of a stockholder rights agreement, each of which may delay or discourage a merger, tender offer,
or assumption of control of the Company not approved by our Board that some stockholders may consider favorable.
Delaware law and our
Certificate of Incorporation and amended and restated Bylaws contain certain provisions, and our Board recently adopted a Section
382 Tax Benefits Preservation Plan in the form of a stockholder rights agreement with an expiration date of April 3, 2020 and an
ownership trigger threshold of 4.99%, each of which may render more difficult, or discourage a merger, tender offer, or assumption
of control of the Company that is not approved by our Board. The Section 382 Tax Benefits Preservation Plan, however, should not
interfere with any merger, tender or exchange offer, or other business combinations approved by our Board. The rights agreement
does not prevent our Board from considering any offer that it considers to be in the best interest of our stockholders.