eXp Realty Leverages the Power of Artificial Intelligence to Enhance Agent Support, Increase Productivity
06 Junho 2023 - 12:00PM
eXp Realty®, “the most agent-centric real estate brokerage on the
planet™” and the core subsidiary of eXp World Holdings, Inc.
(Nasdaq: EXPI), is building on its focus on innovation and
technology with the launch of an AI support chatbot called “Luna.”
Luna is powered by ChatGPT and GPT-4 and is available 24/7 to
all eXp Realty agents to interact with the company, get assistance
with day-to-day tasks, find answers to questions in real-time and
get help on a variety of topics ranging from policies and
procedures to tips for setting up listings, appointments and
generating reports.
“Luna is our first step toward using AI to empower agents,” said
Glenn Sanford, founder and CEO of eXp Realty. “We created Luna in
direct response to our agent NPS feedback. We hear from agents all
the time that this business is 24/7, so this is another way to
provide support in a way that helps drive our agents'
businesses.”
Using AI to help agents increase their
productivityThe company is also incorporating AI into its
web-based metaverse platform, Frame (framevr.io), which now has a
GPT-powered assistant in its text chat and AI-based content
generation tools to help users increase productivity and customize
their metaverse experience.
“We believe that AI can be used in the metaverse to increase
productivity and cultivate creativity,” said Sanford. “We have AI
tools coming out in Frame for meeting summaries, surfacing relevant
content during conversations and even improving accessibility for
deaf or blind users. Innovation is our theme for 2023 and we will
carry that focus into EXPCON later this year, where we will really
zone in on AI and its capabilities in this industry. I’m looking
forward to even more exciting ways we will continue to look to AI
to improve our business, for example using a BOT at SUCCESS to
leverage the massive amount of valuable content we have
curated.”
About eXp World Holdings, Inc.
eXp World Holdings, Inc. (Nasdaq: EXPI) is the holding company
for eXp Realty®, Virbela and SUCCESS® Enterprises.
eXp Realty is the largest independent real estate company in the
world with more than 88,000 agents in the United States, Canada,
the United Kingdom, Australia, South Africa, India, Mexico,
Portugal, France, Puerto Rico, Brazil, Italy, Hong Kong, Colombia,
Spain, Israel, Panama, Germany, Dominican Republic, Greece, New
Zealand, Chile, Poland and Dubai and continues to scale
internationally. As a publicly traded company, eXp World Holdings
provides real estate professionals the unique opportunity to earn
equity awards for production goals and contributions to overall
company growth. eXp World Holdings and its businesses offer a full
suite of brokerage and real estate tech solutions, including its
innovative residential and commercial brokerage model, professional
services, collaborative tools and personal development. The
cloud-based brokerage is powered by Virbela, an immersive 3D
platform that is deeply social and collaborative, enabling agents
to be more connected and productive. SUCCESS® Enterprises, anchored
by SUCCESS® magazine and its related media properties, was
established in 1897 and is a leading personal and professional
development brand and publication.
For more information, visit
https://expworldholdings.com.
Safe Harbor Statement
The statements contained herein may include statements of future
expectations and other forward-looking statements that are based on
management’s current views and assumptions and involve known and
unknown risks and uncertainties that could cause actual results,
performance or events to differ materially from those expressed or
implied in such statements. Such forward-looking statements speak
only as of the date hereof, and the company undertakes no
obligation to revise or update them. Such statements are not
guarantees of future performance. Important factors that may cause
actual results to differ materially and adversely from those
expressed in forward-looking statements include changes in business
or other market conditions; the difficulty of keeping expense
growth at modest levels while increasing revenues; and other risks
detailed from time to time in the company’s Securities and Exchange
Commission filings, including but not limited to the most recently
filed Quarterly Report on Form 10-Q and Annual Report on Form
10-K.
Media Relations Contact:Jennifer ZimmermaneXp
World Holdings, Inc.mediarelations@expworldholdings.com
Investor Relations Contact:Denise Garcia,
Managing PartnerHayflower
Partnersinvestors@expworldholdings.com
A photo accompanying this announcement is available at
https://www.globenewswire.com/NewsRoom/AttachmentNg/e5349a28-5180-4109-b8d5-974c61661205
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