Coveo (TSX: CVO) the leading provider of enterprise AI
platforms that enable individualized, connected, and trusted
digital experiences at scale with Semantic search, AI
recommendations, and GenAI answering, today announced that Coveo
has been recognized as a Leader in the 2023 IDC MarketScape:
Worldwide General-Purpose Knowledge Discovery Software 2023 Vendor
Assessment (doc #US49988523, October 2023).
"Over the past three to five years, IDC has been observing a
fundamental shift as machine learning – and deep learning–driven
advances in AI have made their way into most commercial search
systems," said Hayley Sutherland, research manager, Knowledge
Discovery and Conversational AI at IDC. "Advances in AI have
resulted in significant improvements that are providing many
organizations with competitive advantage. Any business that has not
yet upgraded to AI-powered search and knowledge discovery risks
falling behind."The IDC MarketScape highlights several Coveo
capabilities and calls out strengths, including:
- “Prepackaged solutions: Coveo provides strong
prepackaged solutions for a wide variety of general-purpose search
needs, with other features such as security certifications and
integrations with horizontal applications to meet more specific
needs.”
- “Ease of content source
integration/management: Coveo provides strong content
source management capabilities, and the company's customers rated
it highly for this as well as for overall ease and speed of
integration with a variety of data sources.”
"We believe that experience is today’s competitive front line,
and the future is business-to-person," said Louis Tetu, CEO and
Chairman at Coveo. "To achieve an AI-experience advantage at scale,
enterprises need to have a spinal and composable ability to deliver
Semantic search and generative answering experiences throughout
every digital interaction. We're honored to be recognized by the
IDC MarketScape. We feel this recognition validates our decade of
AI experience and our novel approach to generative answering that
helps enterprises securely augment digital experiences for their
customers and employees."
The Coveo PlatformTM and Coveo’s robust suite of AI and GenAI
models power individualized, trusted, and connected experiences
across every interaction to delight customers and employees and
drive superior business results. Coveo's long-time dedication to
search and LLM technology ensures that its latest innovations can
be easily implemented across large implementations – with quick
time to value. With Semantic search, AI recommendations, and GenAI
answering, Coveo transforms the total experience from CX to EX
across commerce, service, website, and workplace use cases. Coveo
recently announced more than 15 new advancements to the Coveo
platform, creating a scalable, intuitive and technology-agnostic
solution. Advancements future-proof the Coveo composable AI search
and generative experience platform, ensuring its relevance and
efficacy for enterprises.To learn more about Coveo’s unique
approach to Generative AI and how Coveo can fit into your search
and knowledge discovery strategy, read the IDC MarketScape
excerpt.
Want to learn more about Coveo? Join our keynote at KMWorld, “KM
Augmented: GenAI + 10 AI Models You Need to Know”, Thursday
November 9, 2023 at 12:15pm ET. Or visit us at booth
#201.About IDC MarketScape: IDC MarketScape vendor
assessment model is designed to provide an overview of the
competitive fitness of ICT (information and communications
technology) suppliers in a given market. The research methodology
utilizes a rigorous scoring methodology based on both qualitative
and quantitative criteria that results in a single graphical
illustration of each vendor’s position within a given market. IDC
MarketScape provides a clear framework in which the product and
service offerings, capabilities and strategies, and current and
future market success factors of IT and telecommunications vendors
can be meaningfully compared. The framework also provides
technology buyers with a 360-degree assessment of the strengths and
weaknesses of current and prospective vendors.About
CoveoCoveo powers the digital experiences of the world’s
most innovative brands serving millions of people and billions of
interactions across every digital experience. After a decade of
enriching our market-leading platform with forward-thinking global
enterprises, we know what it takes to gain a trusted AI-experience
advantage.We strongly believe that the future is
business-to-person, that experience is today’s competitive front
line, a make or break for every business.For enterprises to achieve
this AI-experience advantage at scale, it is imperative to have an
Enterprise Spinal and composable ability to deliver AI semantic
search and generative experiences at each customer and employee
interaction.Our single SaaS AI platform and robust suite of AI
& GenAI models are designed to transform the total experience
from CX to EX across websites, ecommerce, service, and workplace.
Powering individualized, trusted, and connected experiences across
every interaction to delight customers and augment employees, and
drive superior business outcomes. Our platform is certified ISO
27001, HIPAA compliant, SOC2 compliant, and 99.999% SLA resilient.
We are a Salesforce Summit ISV Partner, an SAPⓇ Endorsed App, and
an Adobe Gold Partner.Coveo is a trademark of Coveo Solutions,
Inc.Stay up to date on the latest Coveo news and content by
subscribing to the Coveo blog, and following Coveo on
LinkedIn, Twitter, and YouTube.Forward-Looking
InformationThis press release contains “forward-looking
information” and “forward-looking statements” within the meaning of
applicable securities laws (collectively, “forward-looking
information”). This forward-looking information is identified by
the use of terms and phrases such as “may”, “would”, “should”,
”could”, “might”, “will”, “achieve”, “occur”, “expect”, “intend”,
“estimate”, “anticipate”, “plan”, “foresee”, “believe”, “continue”,
“target”, “opportunity”, “strategy”, “scheduled”, “outlook”,
“forecast”, “projection”, or “prospect”, the negative of these
terms and similar terminology, including references to assumptions,
although not all forward-looking information contains these terms
and phrases. In addition, any statements that refer to
expectations, intentions, projections, or other characterizations
of future events or circumstances contain forward-looking
information. Statements containing forward-looking information are
not historical facts but instead represent management’s
expectations, estimates, and projections regarding future events or
circumstances.Forward-looking information is necessarily based on a
number of opinions, estimates, and assumptions that we considered
appropriate and reasonable as of the date such statements are made.
Although the forward-looking information contained herein is based
upon what we believe are reasonable assumptions, actual results may
vary from the forward-looking information contained herein. Certain
assumptions made in preparing the forward-looking information
contained in herein include, without limitation: our ability to
capitalize on growth opportunities and implement our growth
strategy; our ability to attract new customers, both domestically
and internationally; the success of our efforts to expand our
product portfolio and market reach; our ability to maintain
successful strategic relationships with partners and other third
parties; our future capital requirements; the available liquidity
under our revolving credit facility; the accuracy of our estimates
of market opportunity and growth forecasts; our success in
identifying and evaluating, as well as financing and integrating,
any acquisitions, partnerships, or joint ventures; our ability to
execute on our expansion plans; and the future impact of the
COVID-19 pandemic. Moreover, forward-looking information is subject
to known and unknown risks, uncertainties, and other factors, many
of which are beyond our control, that may cause the actual results,
level of activity, performance, or achievements to be materially
different from those expressed or implied by such forward-looking
information, including but not limited to macro-economic
uncertainties and the risk factors described under “Risk Factors”
in the Company’s most recently filed Annual Information Form
available under our profile on SEDAR at www.sedar.com. There can be
no assurance that such forward-looking information will prove to be
accurate, as actual results and future events could differ
materially from those anticipated in such information. Accordingly,
prospective investors should not place undue reliance on
forward-looking information, which speaks only as of the date
made.Moreover, we operate in a very competitive and rapidly
changing environment. Although we have attempted to identify
important risk factors that could cause actual results to differ
materially from those contained in forward-looking information,
there may be other risk factors not presently known to us or that
we presently believe are not material that could also cause actual
results or future events to differ materially from those expressed
in such forward-looking information. You should not rely on this
forward-looking information, as actual outcomes and results may
differ materially from those contemplated by this forward-looking
information as a result of such risks and uncertainties. Additional
information will also be set forth in other public filings that we
make available under our profile on SEDAR at www.sedar.com from
time to time. The forward-looking information provided in this
press release relates only to events or information as of the date
hereof, and are expressly qualified in their entirety by this
cautionary statement. Except as required by law, we do not assume
any obligation to update or revise any forward-looking information,
whether as a result of new information, future events, or
otherwise, after the date on which the statements are made or to
reflect the occurrence of unanticipated events.
Highwire PRCoveomedia@coveo.com+1 418-263-1111
Coveo Solutions (TSX:CVO)
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