WebSideStory and Verizon Wireless to Co-Present Webinar on How to Increase Customer Satisfaction and Lower Online Support Costs
10 Abril 2006 - 9:00AM
PR Newswire (US)
SAN DIEGO, April 10 /PRNewswire-FirstCall/ -- WebSideStory, Inc.
(NASDAQ:WSSI), a leading provider of on-demand digital marketing
and customer analysis applications, today announced that it will
co-present a webinar with Verizon Wireless, a leader in the
wireless industry, on how to increase customer satisfaction and
reduce online support costs using on-demand site search and web
content management. The free webinar will be held tomorrow, April
11, at 2 p.m. EDT. Who: WebSideStory & Verizon Wireless What: A
free webinar entitled "Web Self Service in the 21st Century: How
Verizon Wireless Satisfies Customers Online and Reduces Support
Costs." Sponsored by KMWorld magazine. When: Tues., April 11, 2006,
at 2 p.m. EDT Where: To register, go to
http://www.kmworld.com/webinars/register.aspx?eventid=140 Details:
Verizon Wireless is a leader in the wireless industry. The company
is committed to innovation, delivering both the first high speed
data network and the first downloadable applications over the air
onto phones. Verizon Wireless is also committed to delivering the
highest levels of customer support. In 2005, Verizon Wireless
launched an initiative to deliver best-of-breed, on-line support
for their Wireless Data products to their customer base using
on-demand site search and web content management. Steve Kusmer,
Senior Vice President and General Manager, WebSideStory Search
& Content Solutions; and Lisanne Wirth, Manager, E-Business,
Verizon Wireless, will co-present. Andy Moore, publisher of
KMWorld, will moderate. What participants will learn: * Why Verizon
Wireless believes web self-service is strategic to their
organization * The overall business and IT objectives for the
project and the approach taken to achieve success * Key lessons
learned during the planning, implementation and rollout phases of
the project * The results that Verizon Wireless has achieved with
this project * Future plans for enhancements and improvements to
the on-line support site * How WebSideStory's hosted solutions are
leveraged by Verizon Wireless to support its web self-service
initiatives About WebSideStory, Inc. Founded in 1996, WebSideStory,
Inc. (NASDAQ:WSSI) is a leading provider of on-demand digital
marketing and customer analysis applications that improve online
marketing, sales and business operations. Its Active Marketing
Suite(TM) consists of web analytics, site search, web content
management, call center analytics and messaging analytics and,
later this year, keyword bid management. WebSideStory is
headquartered in San Diego, California, and has European
headquarters in Amsterdam, The Netherlands. For more information,
contact WebSideStory. Voice: 858.546.0040. Fax: 858.546.0480.
Address: 10182 Telesis Court, 6th Floor, San Diego, CA 92121. Web
site: http://www.websidestory.com/. HBX and Active Marketing Suite
are trademarks and WebSideStory is a registered trademark of
WebSideStory. Other trademarks belong to their respective owners.
Forward-Looking Statements Statements in this press release that
are not a description of historical facts are forward-looking
statements. You should not regard any forward-looking statement as
a representation by WebSideStory that any of its plans will be
achieved. Actual results may differ materially from those set forth
in this release due to the risks and uncertainties inherent in
WebSideStory's business including, without limitation:
WebSideStory's reliance on its web analytics services for the
majority of its revenue; blocking or erasing of cookies or
limitations on our ability to use cookies; WebSideStory's limited
experience with digital marketing applications beyond web
analytics; the risks associated with integrating the operations and
products of Avivo Corporation and Visual Sciences, LLC with those
of WebSideStory; privacy concerns and laws or other domestic or
foreign regulations that may subject WebSideStory to litigation or
limit our ability to collect and use Internet user information;
WebSideStory's ability to defend itself against claims of patent
infringement alleged by NetRatings, Inc.; WebSideStory's ongoing
ability to protect its own intellectual property rights and to
avoid violating the intellectual property rights of third parties;
the highly competitive markets in which we operate that could make
it difficult for WebSideStory to acquire and retain customers; the
risk that WebSideStory's customers fail to renew their agreements;
WebSideStory's recent achievement of profitability and the risk
that it may not maintain its profitability; the risk that
WebSideStory's services may become obsolete in a market with
rapidly changing technology and industry standards; and other risks
described in WebSideStory's Securities and Exchange Commission
filings, including WebSideStory's annual report on Form 10-K for
the year ended December 31, 2005. Do not place undue reliance on
these forward-looking statements which speak only as of the date of
this news release. All forward-looking statements are qualified in
their entirety by this cautionary statement, and WebSideStory
undertakes no obligation to revise or update this news release to
reflect events or circumstances after the date of this news
release. DATASOURCE: WebSideStory, Inc. CONTACT: Erik Bratt of
WebSideStory, Inc., +1-858-546-0040, ext. 365, Web site:
http://www.websidestory.com/
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