Extensive, long-term framework agreement with eight-figure
total volume
BOSTON and MÖGLINGEN, Germany, March 30,
2022 /PRNewswire/ -- The Federal Republic of
Germany has commissioned BWI GmbH
to modernize and reliably and economically operate the German
Federal Armed Forces' entire non-military information and
communications technology. In conjunction with the LI-12 project,
USU emerged successful from a pan-European invitation to tender to
create an IT service management (ITSM) platform with the most
economical bid. The contract is initially for a term of seven years
with an option for extension, and has a total volume worth an
eight-figure euro amount. USU is thereby consolidating its leading
position on the European ITSM market and as a strategic partner to
the public sector.
The aim of the project is to create a harmonized IT service
management framework for the German Federal Armed Forces and BWI on
a shared ITSM platform, thereby ensuring a sustainable and
future-proof ITSM solution. This also includes general processes,
transparency, maintenance capability and a focus on the de facto
industry standard ITIL. The USU IT Service Management
solution will be used, replacing several legacy systems as
part of the complex and major project. This will gradually also be
rolled out to around 20 other German Federal Armed Forces IT
organizations. One of the key requirements is the operation of a
"separate ITSM system" with processes that function
autonomously.
"We are delighted to have received the contract and the trust of
BWI, with whom USU – as a digital transformation partner – will
implement one of Europe's largest
ITSM projects," said Bernhard
Oberschmidt, CEO of USU Software AG.
This press release is available
at http://www.usu.com.
USU Software AG
As a leading provider of software and services for IT and
customer service management, USU enables companies to master the
demands of today's digital world. Global organizations use our
solutions to cut costs, become more agile and reduce risks - with
smarter services, simpler workflows, and better collaboration. With
more than 40 years of experience and locations worldwide, the USU
team brings customers into the future.
In addition to USU GmbH, which was founded in 1977, the
subsidiaries USU Technologies GmbH, USU Solutions GmbH, USU
Solutions Inc., USU GK, and USU SAS also belong to USU Software AG
(ISIN DE 000A0BVU28), which is
listed in the Prime Standard of the German Stock Exchange.
Contact
USU Software AG
Dr. Thomas Gerick
Corporate Communications Manager
Email: thomas.gerick@usu.com
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SOURCE USU Software AG
