The partnership combines patient and nurse
experience data with clinical information to help organizations
benchmark their nursing outcomes
PROVO,
Utah and SEATTLE,
Oct. 9,
2023 /PRNewswire/ -- Qualtrics, the leader and
creator of the experience management category, today announced a
new partnership with Oculi Data, LLC to offer national benchmarking
and reporting of metrics that are impacted by nursing care,
nurse-sensitive metrics. With patient and nurse satisfaction data
from Qualtrics, and clinical data from Oculi Data, healthcare
organizations will be able to compare key nursing-related metrics,
build a culture of nursing excellence, and support their Magnet
Journey®.
"Comparing unit-level outcomes with those of other facilities
across the nation makes sense, and especially if an organization
chooses to pursue the prestigious ANCC Magnet® designation," said
Oculi Data Founder and CEO Teresa
Anderson, EdD, MSN, RN, NE-BC. "Improvement without context
can be deceiving and result in decreased patient safety and
satisfaction, as well as disappointed and disengaged staff."
"The application and review process to achieve Magnet® status is
rigorous, lengthy and demanding - and for good reason," said
Qualtrics Chief Nursing Officer Denise
Venditti, DNP, MHA, RN, FACHE, CPXP. "This innovative
partnership with Oculi Data is important because it allows us to
round out our Magnet solutions - we already offer patient
experience and nurse satisfaction, and now we have the last piece
of the triad with nurse sensitive indicator benchmarking data for
organizations seeking nursing excellence."
The Magnet Recognition Program® was created by the American
Nurses Credentialing Center (ANCC), and is considered by many to be
the gold standard of nursing excellence, and only about 10% of
hospitals in the U.S. achieve this designation. The demonstrated
outcomes common across Magnet® locations include improved patient
experience, higher nurse satisfaction and retention, and enhanced
health outcomes overall.
Both Qualtrics and Oculi Data are built on next-generation
technology that continuously adapts with the healthcare industry's
needs and trends. Based on feedback from frontline nurses and nurse
leaders, the platforms include intuitive user-centric dashboards
that provide an automatic selection of the best and most
appropriate national benchmarks, as well as ANCC® compliant graphs.
These capabilities create efficiency in the Magnet® application
process and ultimately the provision of a safe, optimal patient and
nurse experience.
About MAGNET®
MAGNET®, Magnet Recognition Program®,
ANCC®, Magnet® and the Magnet Journey® are registered trademarks of
the American Nurses Credential Center. The products and services of
Qualtrics and Oculi Data are neither sponsored nor endorsed by
ANCC.
About Oculi Data
Oculi Data was founded in 2020
at the request of healthcare facilities looking for a streamlined
and affordable option for nurse sensitive quality outcome
comparison and data entry. Privately owned, Oculi concentrates on
service and shares decisions with users. By partnering with a
leading patient experience and nursing engagement vendor, Oculi
Data completes the triad to meet nursing excellence big data
requirements. Oculi Data combines trusted nursing knowledge with
next generation thinking, supported by cutting edge, user-friendly
technology. The Oculi database offers statistically significant
options for facilities to compare nurse sensitive indicator (NSI)
data outcomes to similar facilities and units. Simple data entry,
based on a 'fewest clicks methodology,' requires little training
and saves staff time.
About Qualtrics XM for Healthcare
Qualtrics helps
healthcare and life sciences organizations design experiences that
improve satisfaction, loyalty and trust. Qualtrics helps
organizations deliver a seamless and compassionate healthcare
experience by optimizing the moments that matter most to patients,
employees and communities. Qualtrics delivers the most
comprehensive platform for strategic experience management, helping
healthcare organizations listen to patients and employees on their
terms, uncover what matters most and act quickly to create
meaningful impact. In doing so, experience data can be paired with
quality, operational and financial data to articulate real value.
The AI-powered solutions help leaders understand the key drivers of
patient and employee behavior, predict what they want and automate
actions that make it faster, easier and more efficient to
personalize experiences at scale. Qualtrics is a CMS-approved
vendor for a variety of CAHPS programs, HITRUST-certified and
FEDRAMP-compliant, so organizations can confidently collect and
analyze data knowing sensitive information is secure. To learn
more, please visit qualtrics.com/healthcare.
About Qualtrics
Qualtrics, the leader and creator of
the experience management category, is a cloud-native software
provider that helps organizations quickly identify and resolve
points of friction across all digital and human touchpoints in
their business – so they can retain their best customers and
employees, protect their revenue, and drive profitability. More
than 18,750 organizations around the world use Qualtrics's advanced
AI to listen, understand, and take action. Qualtrics uses its vast
universe of experience data to form the largest database of human
sentiment in the world. Qualtrics is co-headquartered in
Provo, Utah and Seattle, and operates out of 28 offices
globally. To learn more, please visit qualtrics.com.
Contact:
Tyler Petersen
Press@qualtrics.com
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SOURCE Qualtrics, LLC