UPS Strengthens Network Capabilities and Employee Experience Through Automation
27 Setembro 2023 - 6:00PM
Business Wire
Company continues to lead logistics industry
with innovations that drive network efficiency and create an
enhanced and safer work environment
UPS (NYSE: UPS) has a long history of driving innovations that
propel its business and bring industry-leading solutions to
logistics. Today the company announced ways it is strengthening its
network capabilities and enhancing employee experience through
automation. UPS is leveraging technology to help reduce repetitive
tasks and physical stress while promoting safety for the company’s
employees. The technologies will also improve package flow and
overall efficiency of the UPS network.
“UPS has been a technology company since its founding.
Innovation is in our DNA,” said Carol Tomé, chief executive officer
at UPS. “We continuously look for ways to leverage technology to
improve our employee experience and increase efficiency. This is
how we build a better and bolder UPS that will continue to be
customer-first, people-led and innovation-driven for years to
come.”
The company’s innovation strategy has long included the use of
both digital and automation technologies and this has accelerated
with advancements in AI.
Recently, UPS made several improvements in its operations
targeting specific processes that can be repetitive and physically
demanding such as pick-and-place, loading and unloading, and moving
irregular-sized shipments.
- UPS is using pick-and-place technologies powered by
Dexterity, Fortna and Plus One Robotics to help employees sort
small packages – a role that requires repetitive tasks and can be
inconsistent as it flexes with customer demands. Once implemented,
the technology will make these jobs easier, safer and offer a
better overall experience for UPS employees.
- UPS is using Pickle Robot’s unloading technologies to
ease the challenging job of unloading trailers, making the role
less physically demanding for employees and delivering better
package care and reliability for UPS customers.
- UPS is using autonomous guided vehicles (AGV) powered by
Dane, Geek+, Locus Robotics, Crown and Toyota-Raymond to
simplify demanding jobs. Many of these AGV technologies more safely
and easily move small packages and irregular-sized shipments
through UPS facilities. Irregular shipments don’t fit on conveyor
belts and often can be heavy and difficult to move. These vehicles
exponentially streamline these movements and promote safety.
- UPS is also leveraging digital technologies to ensure the
safety of every delivery around the world by using Delivery
Photo and Delivery Defense to decrease fraud for customers.
The innovations announced today are being used in select UPS
facilities across the U.S. as the company continues to execute its
strategic plan and provide industry-leading service to its
customers with one of the most efficient, globally-integrated
networks in the industry.
Bala Subramanian, executive vice president and chief digital and
technology officer at UPS added, “In providing industry-leading
livelihoods for our people, we are now also using technology,
innovation and automation to provide for their well-being. UPSers
will always be our differentiator even as we optimize our network
through technology.”
Innovation has been a cornerstone of UPS’s business strategy
since its founding in 1907. This year, 57 percent of the packages
processed through the UPS network went through automated facilities
that are powered by the latest sorting, processing and data capture
technologies. The company’s major air facilities are highly
automated with package flow technology, and the company continues
to embrace cutting-edge and transformative technologies that
advance its business and the logistics industry at-large.
Learn more about innovation at UPS here.
About UPS
UPS (NYSE: UPS) is one of the world’s largest companies, with a
2022 revenue of $100.3 billion, and provides a broad range of
integrated logistics solutions for customers in more than 200
countries and territories. Focused on its purpose statement,
“Moving our world forward by delivering what matters,” the
company’s more than 500,000 employees embrace a strategy that is
simply stated and powerfully executed: Customer First. People Led.
Innovation Driven. UPS is committed to reducing its impact on the
environment and supporting the communities we serve around the
world. UPS also takes an unwavering stance in support of diversity,
equity and inclusion. More information can be found at www.ups.com,
about.ups.com andwww.investors.ups.com.
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UPS Media Relations pr@ups.com
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