Company simplifies, streamlines end-to-end app
development with new GenOS AI Workbench and GenStudio, GenRuntime,
GenUX tools
Intuit Inc. (Nasdaq: INTU), the global financial technology
platform that makes Intuit TurboTax, Credit Karma, QuickBooks, and
Mailchimp, announced major enhancements to its proprietary
Generative AI Operating System (GenOS) that’s accelerating
development velocity at scale across the company’s products and
services to solve its customers’ most important financial problems
and drive durable growth. Intuit’s GenOS now includes GenOS AI
Workbench, a dedicated development environment for end-to-end
application development, and enhancements to GenStudio, GenRuntime,
and GenUX components.
Introduced in June 2023, Intuit’s GenOS empowers technologists
to responsibly design, build, and deploy breakthrough generative AI
(GenAI) experiences with unparalleled speed, fueling innovation for
its approximately 100 million consumer and small business
customers.
Since then, the company has continued to invest in GenOS to
streamline end-to-end application development, with built-in
governance and safety guardrails, and to enable rapid
experimentation. It provides a comprehensive suite of tools with an
extensible catalog of best-in-class large language models (LLMs),
including commercial, proprietary, and open source base models for
fine-tuning. To jumpstart app development, product teams can become
productive with GenOS in a matter of minutes via self-serve
onboarding tools and guided workflows.
“Intuit's proprietary GenOS is the key to unlocking new
opportunities to fuel consumer and small and mid-market business
success with GenAI,” said Alex Balazs, Executive Vice President and
Chief Technology Officer, Intuit. “Over the past year, we’ve
increased our pace of innovation by enabling product teams to turn
new ideas into live customer experiments in just days, and built
out our GenOS to speed time-to-market for ideas that rise to the
top. We’re proud of the progress we’ve made and fired up about the
‘done for you’ future we’re creating for our customers to power
their prosperity.”
With GenOS, Intuit technologists (software developers, product
managers, data scientists, machine learning engineers, and data
analysts) have experimented with hundreds of GenAI use cases, which
has led to game-changing new experiences delivered into the hands
of customers with Intuit Assist. For example, Intuit’s GenOS
enabled new capabilities with easy-to-understand explanations of
tax calculations, backed by real-time accuracy checks, with Intuit
Assist for TurboTax, boosting confidence for millions of individual
tax filers this tax season.
“Intuit is at the forefront of the industry with this major
release of its GenOS,” said Hamit Hamutcu, Senior Advisor at
Institute for Experiential AI at Northeastern University, and
Column Editor for the Harvard Data Science Review. “It is rare to
see this level of scope and scale in a proprietary generative AI
development environment. The company built a comprehensive set of
tools and practices, far beyond a sandbox for securely
experimenting with the technology. It should be a great accelerator
for Intuit developers in building sophisticated fintech apps and
sets an inspiring example for the industry.”
NEW GenOS AI Workbench and enhanced GenOS components
To streamline end-to-end GenAI-powered application development
and enhance developer experiences, Intuit has introduced a new
foundational component, GenOS AI Workbench, along with enhancements
to existing components, GenStudio, GenRuntime, and GenUX.
- GenOS AI Workbench - A new dedicated development
environment for end-to-end application development, including:
- LLM Leaderboard - A tool for quickly identifying the
best LLMs for specific use cases based on benchmarks tailored to
Intuit domains (consumer tax, personal finance, and small and
mid-market business accounting and marketing). It also offers a
structured method for comparing LLMs, including model cards with
brief descriptions to help technical and non-technical members of
product development teams understand the context, performance, and
applications for which an LLM (commercial, open source, or
proprietary) may be the best match.
- Prompt Management - A tool to help developers create,
iterate, and deploy prompts faster throughout the GenAI development
process. It provides a systematic way to store, version, retrieve,
manage, and templatize prompts so they can be used on demand by
different applications, easing the burden on developers to build
custom integrations.
- Evaluation Service - An automated tool for evaluating
LLM and GenAI application performance (quality, latency, cost)
using a wide range of metrics to help product teams experiment,
develop, optimize, deploy, and monitor user experiences
holistically across the GenAI product life cycle. The service is
integrated into existing workflows—and augmented with manual
testing—so developers with any level of GenAI proficiency can build
delightful customer experiences.
- Prompt Flow Traceability - A tool that enables
developers to pinpoint and address latency bottlenecks and/or gaps
(completeness, accuracy) by observing the flow of information when
a prompt is being decomposed into tasks to produce a response.
- GenStudio - A sandbox for developers to experiment with
LLMs via access to an extensible catalog of best-in-class
commercial, open source, and proprietary LLMs. Over the past year,
Intuit has included Anthropic Claude via AWS Bedrock, Gemini
from Google Cloud, LLaMa from Meta AI, and Mistral from Mistral
AI into GenStudio to supplement its own custom-trained
domain-specific LLMs and OpenAI GPT models via Microsoft Azure. In
today’s rapidly evolving market, Intuit can quickly add new and
updated LLMs to GenStudio in just days.
- GenRuntime - An intelligent layer that accesses the
right data and capabilities with sophisticated components:
GenOrchestrator (planner, executor, memory and knowledge
retrieval), agents, and tools to ground commercial and open source
LLMs in Intuit domain-specific knowledge. Now, GenRuntime includes
new capabilities to enable agentic workflows in the future,
moving beyond basic prompting to autonomous planning, reasoning,
and execution to tackle complex business workflows.
- GenSRF (security, risk and fraud) - Intuit has continued
to enhance GenRuntime with additional built-in guardrails to
guide responsible development with GenSRF, an extensible and
configurable framework that includes embedded safety, privacy, and
security controls.
- GenUX - A user experience (UX) framework with 140+
new UX components, widgets, and patterns that designers and
front-end developers can use to build consistent and intuitive
experiences. The UX library is continuously updated so
developers have the latest UX elements for optimal customer
experiences. It includes built-in LLM connections and end-user
feedback mechanisms. Flexible rendering ensures a seamless
experience across both desktop and mobile devices.
How Intuit is harnessing the power of data and AI for
customers
For more than a decade, Intuit’s robust data and AI capabilities
have been foundational to the company’s success as a fintech
industry leader and technology innovator. Introduced in September
2023, Intuit Assist—the company’s generative AI-powered
assistant—provides personalized, intelligent recommendations that
help customers make smart financial decisions with less work and
complete confidence.
Built with Intuit’s proprietary GenOS, Intuit Assist is embedded
across the company’s platform and products—including Intuit
TurboTax, Credit Karma, QuickBooks, and Mailchimp—putting
next-generation AI in the hands of consumers and small
businesses.
A strong commitment to responsible AI and data
stewardship
Intuit’s AI-driven expert platform and products are built in
keeping with the company’s commitment to data privacy, security,
and responsible AI governance. Intuit safeguards customer data and
protects privacy using industry-leading technology and practices,
and adheres to responsible AI principles that guide how the company
operates and scales its AI-driven expert platform with its
customers' best interests in mind. Intuit is also a member of the
U.S. Artificial Intelligence Safety Institute Consortium,
established by the National Institute of Standards and Technology
(NIST).
About Intuit
Intuit is the global financial technology platform that powers
prosperity for the people and communities we serve. With
approximately 100 million customers worldwide using products such
as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe
that everyone should have the opportunity to prosper. We never stop
working to find new, innovative ways to make that possible. Please
visit us at Intuit.com and find us on social for the latest
information about Intuit and our products and services.
© 2024 Intuit Inc. All rights reserved. Intuit, QuickBooks,
TurboTax, Mailchimp and Credit Karma are registered trademarks of
Intuit Inc. in the U.S. and other countries. GenOS, GenUX,
GenStudio, GenRunTime are trademarks of Intuit Inc. in the U.S. and
other countries.
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version on businesswire.com: https://www.businesswire.com/news/home/20240904745803/en/
Bruce Chan bruce_chan@intuit.com
Intuit (NASDAQ:INTU)
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