Worldpay from FIS Helps British Brand HMV Expand and Innovate with New, Enhanced Omni-Channel Solution
20 Dezembro 2023 - 5:00AM
Business Wire
Key facts
- Music and entertainment retailer HMV is utilizing Worldpay from
FIS’ enhanced omni-channel solution to aid European expansion.
- Worldpay Omnichannel has been created through a partnership
between Worldpay and FreedomPay.
- Executing an omni-channel retail strategy is now key for
merchants, with research finding that half of all consumers used
three or more channels to shop in the last 12 months.
Worldpay from FIS, the merchant solutions business of global
financial technology leader FIS® (NYSE: FIS), is expanding its
relationship with music and entertainment retailer HMV to support
the iconic British entertainment retailer with its European
expansion through an enhanced omni-channel strategy.
Worldpay Omnichannel will give HMV greater flexibility and
choice when it comes to improving their omni-channel strategy,
across 34 geographic markets. Developed in partnership with
FreedomPay, the solution brings together Worldpay’s leading Global
eCommerce capabilities with FreedomPay’s commerce platform.
Through a single integration, Worldpay Omnichannel allows
merchants to operate across borders and Point of Sale (POS)
providers, supporting both major and local card schemes, alongside
local payment methods. The solution covers many of consumer’s
preferred payment methods and enables merchants to deliver a more
consistent omnichannel experience across the retail landscape.
The solution will allow for synchronization and tokenization
across multiple channels, enabling merchants to operate more
efficiently, as well as innovate to better meet shoppers’
expectations and changing payment habits. The solution also enables
access to multiple POS providers allowing merchants to maintain
their preferred relationships with partner ecosystems, while
supporting simpler and faster implementation through a single
integration.
Worldpay Omnichannel is now live in HMV’s Dublin and Antwerp
stores and will be rolled out across Europe in the coming
months.
Pete Wickes, General Manager, Worldpay Enterprise, EMEA at FIS
said: “We’re pleased to extend our relationship with HMV to provide
them with the next generation of omni-channel solutions and support
their expansion across Europe. Our enhanced capabilities will help
HMV future-proof their business and accelerate growth. We will
connect HMV fully with their shoppers across the digital and
physical worlds, enriching their purchasing journey across multiple
channels.”
Darren Houghton, Head of IT at HMV said: “We needed a solution
that would enable us to provide our customers with a seamless
journey across multiple channels, as well as bring us into new
markets simply and efficiently. Worldpay is a trusted partner that
understands our business. Our new capabilities will speed our
ability to innovate and better help our customers as we expand
across Europe.”
“Together Worldpay and FreedomPay are transforming payments
across the globe, bringing more functionality and innovation to
enterprise businesses and their customers”, said Chris Kronenthal,
President at FreedomPay. “By coupling FreedomPay’s data-driven,
secure commerce technology platform and Worldpay’s leading Global
eCommerce platform, we can provide merchants with enhanced
omni-channel experiences for them and their shoppers.”
The Next Level Retail Report
This new solution comes at the right time for HMV, with new
research demonstrating why merchants need to prioritize their
omni-channel strategy as shopping habits continue to converge
across channels. The Next Level Retail Report, a joint research
project between Worldpay and FreedomPay, found that over the past
12 months:
- 50 percent of consumers have used more than three shopping
channels to purchase something, rising to 60 percent of
millennials.
- Use of marketplaces (77 percent) is now on par with physical
shopping (78 percent).
- 69 percent of consumers want to shop in checkout-free stores,
including 59 percent of those aged 59+.
About the Data
For the full report visit The Next Level Retail Report
About FIS
FIS is a leading provider of technology solutions for financial
institutions and businesses of all sizes and across any industry
globally. We enable the movement of commerce by unlocking the
financial technology that powers the world’s economy. Our employees
are dedicated to advancing the way the world pays, banks and
invests through our trusted innovation, system performance and
flexible architecture. We help our clients use technology in
innovative ways to solve business-critical challenges and deliver
superior experiences for their customers. Headquartered in
Jacksonville, Florida, FIS is a member of the Fortune 500® and the
Standard & Poor’s 500® Index. To learn more, visit
www.fisglobal.com. Follow FIS on Facebook, LinkedIn and Twitter
(@FISGlobal).
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version on businesswire.com: https://www.businesswire.com/news/home/20231220779577/en/
For More Information Kim Snider, 904.438.6278 Senior Vice
President FIS Global Marketing and Communications
kim.snider@fisglobal.com
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