IRVING, Texas, Nov. 2, 2017 /PRNewswire/ -- TXU Energy, the
leader in innovation among retail electric providers in
Texas, announces two new ways
customers can personalize their Amazon Alexa experience. The
company has launched two separate Alexa skills – one for account
information, and another to control the TXU iThermostat.
"Our innovation begins with our customers," said Scott Hudson, president of TXU Energy. "We
strive to provide convenient, helpful, and meaningful opportunities
for customers to engage with us, whether it's with a customer
service agent on the phone, through our website, on our smartphone
app, or, now, with an Alexa-enabled device."
Customers will find it easier than ever to manage their TXU
Energy account by enabling the TXU Energy skill. They can get their
account balance, make a payment, and more. Alexa can even provide
the 24/7 phone number to TXU Energy's friendly customer service
team.
The TXU iThermostat skill can help to make customers' homes
smarter and change their iThermostat's settings anytime, from
anywhere. After enabling the skill, customers can ask Alexa to
adjust their TXU iThermostat without having to get off the couch or
out of bed.
"This is just the latest example of TXU Energy's focus on its
customers," said Hudson. "We listen to what they need and create
products and services designed to fit their lifestyle and energy
use."
The two Alexa skills are the latest in a series of innovative
product announcements from the company. From products that give
customers 24/7 access to their account like TXU Energy MyAccount
and the smartphone app to those that help you adjust your
temperature and energy usage like the iThermostat app, TXU Energy
is focused on bringing that innovation to its customers.
About TXU Energy
More Texans trust TXU Energy to power
their homes and businesses than any other electricity provider.
We're passionate about creating experiences and solutions tailored
to fit the needs of our customers, including electricity plans,
online tools to help save, renewable energy options and more.
Ranked as the No. 9 Top Place to Work by The Dallas Morning
News, TXU Energy is also committed to creating a dynamic and
fun workplace where all our people can succeed. Visit txu.com for
more. TXU Energy is a subsidiary of Vistra Energy (NYSE:
VST). REP #10004
Media
Meranda Cohn
214-875-8004
MediaHotline@txu.com
www.twitter.com/txuenergy
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SOURCE TXU Energy