IRVING, Texas, March 26, 2020 /PRNewswire/ -- TXU Energy
today announced it is committing $450,000 to support Texans facing unprecedented
challenges from the coronavirus pandemic.
"During this time of deep uncertainty, TXU Energy is not only
focused on keeping the lights on for millions of Texans, we are
also linking arms with non-profits statewide to address critical
needs in our communities," said Scott
Hudson, president of TXU Energy. "This company has
longstanding partnerships with social service agencies across
Texas, and we are proud to stand
with them as they face this invisible enemy head-on."
The $450,000 donation will
directly assist communities and individuals to meet their most
pressing needs, including support for food banks and food pantries,
bill-payment assistance, critical needs, and more.
- $200,000 will go to the United
Way of Metropolitan Dallas' Coronavirus Response and Recovery Fund.
The United Way is working with community partners and school
districts to address the urgent needs of North Texans and begin
planning for long-term recovery.
- $250,000 will go to 34 TXU Energy
AidSM partners and other non-profits, many of which have
been hit hard with a sharp increase in demand and dwindling
supplies. Among them, The Gulf Coast Community Services Association
and Baker Ripley, in Houston, as
well as The North Texas Food Bank and Tarrant Area Food Bank.
"As a longtime partner of the United Way, TXU Energy has always
shown a commitment of caring in the communities it serves," said
Jennifer Sampson, president and CEO
of United Way of Metropolitan Dallas. "This gift – and TXU Energy's
strong leadership – will enable us to address immediate and
long-term needs resulting from COVID-19 and provide critical
support to our most vulnerable populations. We are grateful for
this generous commitment – and for your confidence. We know this is
an uncertain time, but we'll get through it together. We always
have."
In addition to the donations, TXU Energy previously announced
that it is providing additional bill-payment assistance to
customers in need through its TXU Energy Aid program, one of
the largest of its kind in the country. These funds are provided by
donations from employees, customers, and the company, and are
distributed by existing TXU Energy Aid partner agencies. For
over 35 years, this program has helped Texas families going through hard times keep
their homes powered and safe. For information on which social
service agency provides assistance in their area, customers can go
to 211texas.org and type "bill payment" in the search box.
Also, as previously announced, TXU Energy is assisting customers
who may incur economic hardship related to the coronavirus by:
- Waiving late fees
- Extending payment due dates with no down payment required
- Reducing down payments and deferring balances over five equal
installments
If a customer is unable to pay their bill, we're here to help.
To take advantage of this assistance, TXU Energy customers should
call 1-800-242-9113.
About TXU Energy
More Texans trust TXU Energy to power
their homes and businesses than any other electricity provider.
We're passionate about creating experiences and solutions tailored
to fit the needs of our customers, including electricity plans,
online tools to help save, renewable energy options and more. TXU
Energy is also committed to cultivating a dynamic and enjoyable
workplace where all our people can succeed. Visit txu.com for
more. TXU Energy is a subsidiary of Vistra Energy (NYSE:
VST). REP #10004
Media
Jenny Lyon
214-875-8004
MediaHotline@txu.com
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SOURCE TXU Energy