Startek Wins Silver Stevie® Award in the 2023 American Business Awards®
02 Maio 2023 - 9:00AM
Business Wire
Customer Experience Management Leader Recognized for Delivering
Measurable Benefits for Agents and Customers
Startek® (NYSE: SRT), a global customer experience (CX)
solutions provider, has been honored with a Silver Stevie® Award in
the 21st Annual American Business Awards®. The Startek Agent AI
solution was recognized in the Corporate Learning/Workforce
Development Solution category.
Startek Agent AI is a modular platform designed to deliver
measurable benefits for both agents and customers. Made up of three
connected solutions, Startek AI Coach, Startek Gamification and
Startek Knowledge Management, Startek Agent AI uses artificial
intelligence and machine learning to provide agents with real-time
guidance and insights, enhancing the employee experience (EX) and
enabling them to provide personalized customer experiences that
deliver a superior CX.
"Startek brings brands across the globe closer to their
customers through memorable, personalized experiences. Being
recognized with a Silver Stevie Award underscores our commitment to
championing new technologies and approaches through the application
of innovative solutions that meet defined customer needs,” said
Abhinandan Jain, Chief Growth Officer, Startek. “Congratulations to
all the Startek team members who worked to bring this Startek Agent
AI to life.”
The American Business Awards are the U.S.A.’s premier business
awards program. All organizations operating in the U.S.A. are
eligible to submit nominations – public and private, for-profit and
non-profit, large and small. Nicknamed the Stevies for the Greek
word meaning “crowned,” the awards will be presented to winners at
a gala ceremony at the Marriott Marquis Hotel in New York on
Tuesday, June 13.
“It is very gratifying for us to be able to recognize the
achievements of such a wide variety of organizations, teams, and
individuals in the 21st ABAs, and we look forward to bringing them
together in New York on June 13 to celebrate with them,” said
Maggie Miller, president of the Stevie Awards.
In March, the Startek track record of effectively combining
people, technology and data to deliver results for leading brands,
was recognized when the company was presented with a Silver Stevie®
Award in the Contact Center of the Year category and a Bronze
Stevie® Award in the Best Use of Technology in Customer Service
category in the 17th Annual Stevie Awards for Sales & Customer
Service.
About Startek®
For more than 35 years, Startek has delivered customer
experience (CX) excellence for the world’s leading brands. Spread
across 12 countries, our 38,000 associates create memorable,
personalized experiences in both voice and non-voice channels. Our
clients span from fortune 500s to fast-growing startups in a
diverse range of industries including cable, media and telecom;
travel and hospitality; retail and e-commerce and banking and
financial services.
By creating closer connections, Startek delivers value for our
clients, opportunity for our people and sustainable growth for our
shareholders.
To learn more visit www.startek.com and follow us on
LinkedIn@Startek.
About the Stevie Awards
Stevie Awards are conferred in eight programs: the Asia-Pacific
Stevie Awards, the German Stevie Awards, the Middle East &
North Africa Stevie Awards, The American Business Awards®, The
International Business Awards®, the Stevie Awards for Women in
Business, the Stevie Awards for Great Employers, and the Stevie
Awards for Sales & Customer Service. Stevie Awards competitions
receive more than 12,000 entries each year from organizations in
more than 70 nations. Honoring organizations of all types and sizes
and the people behind them, the Stevies recognize outstanding
performances in the workplace worldwide. Learn more about the
Stevie Awards at http://www.StevieAwards.com.
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Media relations Neha Iyer Startek
neha.iyer@startek.com
Investor relations Cody Cree Gateway Group, Inc. +1
949-574-3860 SRT@gatewayir.com
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