Smartsheet Recognized as a 2023 Gartner® Peer Insights™ Customers’ Choice for Collaborative Work Management
29 Junho 2023 - 1:18PM
Business Wire
Platform is distinguished by customers as fan
favorite for its enterprise offerings, which enable teams to drive
results faster, securely, and at scale
Smartsheet (NYSE:SMAR), the enterprise platform for work
management, has received the distinction of being a Customers’
Choice in the 2023 Gartner Peer Insights ‘Voice of the Customer’ in
the Collaborative Work Management market. Smartsheet received the
highest rating (4.6 out of 5) and the highest percentage of
customers willing to recommend the platform (98%).* This
recognition, we believe, further elevates Smartsheet above other
competitors, cementing the platform as a clear customer favorite
with high user adoption.
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Gartner Peer Insights Customers' Choice
2023 (Graphic: Business Wire)
The “Voice of the Customer” is a document that synthesizes
Gartner Peer Insights’ reviews into insights for IT decision
makers. Vendors placed in the upper-right quadrant of the “Voice of
the Customer” quadrants are recognized with the Gartner Peer
Insights Customers’ Choice distinction. The recognized vendors meet
or exceed both the market average in Overall Experience and the
market average in User Interest and Adoption.
"Our customers have spoken and they have rated Smartsheet as a
Customers’ Choice for Collaborative Work Management," said Mark
Mader, CEO, Smartsheet. "Enabling our customers to scale, automate,
and derive intelligent insights from their work is at the center of
everything we do. Having the emphatic, vocal support of our
customers as we innovate for them across the dimensions of people,
content, work and GenAI is incredibly energizing to our team."
Smartsheet Gartner Peer Insights Customer
Reviews:
“For our company, Smartsheet has provided tremendous value for
the money. We successfully collapsed 6 tools into 1 and are saving
an average of 200 hours per licensed user. Our labor efficiency is
upward of $xM annually, just by using Smartsheet to automate
processes. The vendor is great to work with, there's a tremendous
community of support "wrapped around" the tool. Smartsheet's key
value is the ability of anyone to make their work-life better by
reducing repetitive work and "showing up" on attractive
dashboards.”
–Senior Manager, PMO Tools and Processes
"Our majority of technical and non-technical divisions use
Smartsheet as one of the key components of our technology stack. We
were able to manage workflow, communications, documents, and other
items centrally and rapidly make them accessible to everyone thanks
to this more dynamic collaborative work manager. Smartsheet also
saved our team time by automating the tedious flow of documents and
data. Smartsheet supported all our business teams in being
organized, communicating efficiently, and tracking objective
progress."
– International Sales and Marketing Director
“Smartsheet has been a wonderful partner, providing a tool that
truly unlocks capabilities within our workforce and maturing our
business processes. They take an interest in the user experience
and ensuring that we have access to information to help maximize
the outcomes we are pursuing.”
– Senior Product Manager
Smartsheet is used by 90% of the Fortune 100. This is the latest
recognition for the company, which includes being recognized on
Fast Company’s prestigious annual list of the World’s Most
Innovative Companies for 2023, ranking in the top ten of the
Enterprise category. In addition, the company was named as a leader
in G2’s 2023 Best Software Awards, ranking in the top five for Best
Products for Enterprise (#5), and Brandfolder by Smartsheet earned
recognition as the Momentum Leader in G2’s Winter 2023 Momentum
Grid Report for Digital Asset Management. Smartsheet has also
recently been honored for its purpose-driven Sponsor X initiative
by many leading industry organizations. Smartsheet was one of the
finalists at the Gartner 2023 Marketing and Communications Awards
for “Excellence in Social Impact.”
*Rating based on 203 total reviews as of 30th April 2023 in the
collaborative work management category.
Disclaimer:
GARTNER is a registered trademark and service mark of Gartner,
Inc. and/or its affiliates in the U.S. and internationally, PEER
INSIGHTS are registered trademarks of Gartner, Inc. and/or its
affiliates and are used herein with permission. All rights
reserved.
Gartner Peer Insights content consists of the opinions of
individual end users based on their own experiences, and should not
be construed as statements of fact, nor do they represent the views
of Gartner or its affiliates. Gartner does not endorse any vendor,
product or service depicted in this content nor makes any
warranties, expressed or implied, with respect to this content,
about its accuracy or completeness, including any warranties of
merchantability or fitness for a particular purpose.
Gartner, Voice of the Customer for Collaborative Work
Management, By Peer Contributors, 28 June 2023
About Smartsheet
Smartsheet (NYSE: SMAR) is the enterprise platform for work
management. By aligning people and technology so organizations can
move faster and drive innovation, Smartsheet enables its millions
of users to achieve more. Visit www.smartsheet.com to learn
more.
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version on businesswire.com: https://www.businesswire.com/news/home/20230629572348/en/
Chrissy Vaughn pr@smartsheet.com
Smartsheet (NYSE:SMAR)
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