New Urban Institute Report Outlines How Project DASH and Home Delivery Connect People Experiencing Food Insecurity with Charitable Food
12 Setembro 2023 - 10:30AM
Business Wire
Charitable food is a crucial tool to help fight food insecurity,
but access is challenging for many people: families with unreliable
access to transportation, people with disabilities, or seniors for
whom spending hours in line poses serious health risks. In 2018,
DoorDash (NYSE: DASH) launched Project DASH to help break down
barriers to access, empowering food banks, food pantries, and other
social impact organizations to use DoorDash logistics to power the
delivery of charitable food and other essential items. Since its
launch, Project DASH has powered over 5 million deliveries of more
than an estimated 80 million meals across the U.S. and Canada.
Today, the Urban Institute released its report, Connecting
People with Charitable Food through New Home Delivery Partnerships,
which studies the effectiveness of Project DASH home delivery
partnerships. The report, supported by DoorDash, analyzed data from
Project DASH partners and clients that receive home delivery, and
found that home delivery has helped alleviate organizational
capacity challenges in implementing home delivery, reduced stigma
and enhanced convenience for clients by connecting hard-to-reach
populations with charitable food, and expanded the communities
anti-hunger organizations served. Importantly, the report finds
that home delivery of charitable food, which expanded over the
course of the pandemic, is a permanent part of the food access
ecosystem and one which needs sustainable funding solutions. This
report comes as the country recognizes Hunger Action Month, which
provides an opportunity to collaborate on new ways to combat food
insecurity.
Some of the report’s key findings include:
- 80 percent of surveyed anti-hunger organizations stated that a
motivating factor in seeking a DoorDash partnership was the ability
to reach new people in need.
- More than 90 percent of surveyed anti-hunger organizations
reported that partnering with DoorDash allowed them to build
capacity for services they otherwise would not be able to offer.
- About three-quarters of surveyed anti-hunger organizations
reported that they could reach new populations and over half named
reduced staff time and reduced transportation costs as key
capacity-expanding benefits of the Project DASH partnership.
- Home delivery removed food access barriers by helping the
majority (97.8 percent) of surveyed clients save money and by
providing charitable food to over three-quarters of clients who
faced chronic health conditions and mobility challenges and filled
food access gaps, with less than half of surveyed clients receiving
charitable food before Project DASH.
- Surveyed clients identified multiple ways that home delivery
had supported them in taking care of themselves or their families.
- The vast majority of surveyed clients cited home delivery’s
value in taking care of their own health (88.8 percent), while 28
percent said it helped them as they were caring for someone else
who was sick.
- More than three in four surveyed clients cited trouble
traveling to food bank sites because of chronic health conditions
or mobility limitations.
- More than two-thirds of surveyed clients cited a lack of
adequate transportation and lack of accessibility of the food
site.
- More than half of surveyed clients cited a lack of available
support from family and friends to get to a food site.
- 82 percent of anti-hunger organizations reported that they plan
to continue offering home delivery to clients in the future,
although funding is crucial to ensuring the sustainability of home
delivery (96.6 percent).
“Without DoorDash’s involvement [our partner agencies] were able
to handle maybe 10 clients [for home delivery], and now all four of
those agencies have said that they’re feeling really good with
serving 40 clients that they each have.” – Project DASH partner
interviewee
“I can’t drive anymore because of my disability, so the fact
that I found out that I did not have to ask someone to go to the
food bank, that I could have it delivered, that was, like, very
good news for me.” – A surveyed client who receives home
delivery
Project DASH’s impact on broadening food access is powered by
the work of our partners in their communities. We’re proud that
Project DASH has enabled our food bank partners to reach more
people experiencing hunger in a way that emphasizes client dignity
and convenience. For organizations that want to expand access via
home delivery through Project DASH, you can contact us at
projectdash@doordash.com. As part of our mission to empower local
economies, DoorDash will continue to help broaden food access via
home delivery and we’re grateful for the work of our partners who
are leading the fight to end food insecurity in their
communities.
About DoorDash
DoorDash (NYSE: DASH) is a technology company that
connects consumers with their favorite local businesses in more
than 25 countries across the globe. Founded in 2013, DoorDash
builds products and services to help businesses innovate, grow, and
reach more customers. DoorDash is building infrastructure for local
commerce, enabling merchants to thrive in the convenience economy,
giving consumers access to more of their communities, and providing
work that empowers. With DoorDash, there is a neighborhood of good
in every order.
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Keith Fernandez keith.fernandez@doordash.com
DoorDash (NYSE:DASH)
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