Q2 Announces the Andi® Copilot Platform Enhanced with GenAI
16 Outubro 2023 - 10:00AM
Business Wire
Combines the power of Andi’s proprietary
knowledge model and Skills Builder framework with new Generative AI
capabilities to help bankers be more efficient and effective
Q2 Holdings, Inc. (NYSE:QTWO), a leading provider of digital
transformation solutions for banking and lending, today announced
the launch of the Andi® copilot platform, an artificial
intelligence (AI) solution suite purpose-built for bankers,
enhanced with Generative AI (GenAI) language model capabilities.
The Andi copilot platform also combines GenAI with Q2’s proprietary
Skills Builder framework, which enables financial institutions to
teach the AI platform to execute custom coaching, insights, and
workflows to meet their organization’s unique needs.
The Andi copilot platform is an evolution of Q2’s proven
language model-based AI assistant for commercial relationship
managers, which has been in production through Q2’s PrecisionLender
solution and is used by some of the largest banks in the world.
Andi, introduced in 2017 as the first AI copilot designed to
provide in-the-moment, contextual coaching to bankers and client
relationship managers, provides a proven proprietary knowledge
model based on seven years of loan pricing customer interaction
data from more than 150 banks and 29,000 bankers and approximately
$1.6 trillion in active loan balances.
Key benefits of the Andi copilot platform:
- Enables bankers to be more efficient and effective - By
automating time-consuming tasks and providing applicable,
in-the-moment coaching on key banking decisions, Andi empowers
bankers and staff to be more productive and work more effectively
to focus on what is essential, such as serving clients and
prospects. Over time, this will extend to data-driven,
next-best-action experiences programmable by the client using the
Andi Skills Builder framework.
- Bank-ready and bank-tested knowledge model - Unlike
general GenAI or GPT tools, Andi understands the unique
requirements of the banking industry, policy and workflows (a
knowledge model), which is essential for financial institutions. In
addition, Andi can easily be trained with new skills, or for
specific financial institutions’ policies and procedures, through
the Andi Skills Builder tool.
- Powered by Q2’s proprietary data extraction and
classification technology - Enables Andi to read and ingest a
wide range of forms and data inputs, such as handwritten loan
applications – a critical capability to support bankers.
- Secure and compliant - Andi meets the world's largest
banks' high security and compliance standards. All data is
non-attributable and de-identified, and encrypted with TLS
(Transport Layer Security) 1.2+ and 256-bit AES (Advanced
Encryption Standard) protocols.
“AI and new language models have the potential to transform
banking, but they must be connected to a knowledge model that has a
robust set of data, specifications, and instructions that trains
the technology on how to operate within a specific industry,” said
Q2 President Kirk Coleman. “Andi’s proprietary knowledge model
provides a deep, data-driven understanding of bank policies,
procedures, and workflows while understanding regulatory and
compliance requirements.”
“Over 60 percent of surveyed financial institutions report that
they expect to deploy generative AI capabilities within the next
two years,” said Gilles Ubaghs, Datos Insights strategic advisor
for Commercial Banking & Payments. “That number is likely to
rise incredibly quickly as banks and credit unions understand how
AI can better help them across their organizations. Back office and
relationship management roles are a critical starting point here
for empowering staff to operate more effectively and rapidly
benefiting from this transformative technology.”
“Andi was the first copilot purpose-built for financial
institutions, pre-dating the arrival of the GenAI-powered copilots
by nearly a decade,” said Corey Gross, head of Q2's AI Center of
Excellence. “Since then, Andi has empowered bankers to be more
productive and effective. The secret behind Andi's success is its
unique understanding of how banking works, cultivated from millions
of interactions with commercial bankers so that we can deliver the
right advice to the right relationship manager at exactly the right
time. GenAI makes interacting with Andi a more human, more engaging
experience, but without a knowledge model like Andi's to do the
heavy lifting, GPT solutions will fall short of providing
meaningful value to financial institutions.”
The next generation of Andi is scheduled to go into limited
production at the end of Q1 2024. Q2 aims to unlock powerful new
use cases that will address the highest-value areas where bankers
need copilot help. By integrating new GenAI capabilities into the
Andi copilot platform, Q2 will make Andi easier to interact with,
empowering it to understand and do more for bankers. The Andi
copilot platform represents an expansion of Andi from a single
copilot embedded in PrecisionLender, to a platform developing AI
copilot solutions across Q2’s product portfolio, supporting bankers
across their entire application stack.
For more information:
- Visit the website: Q2 Andi Copilot Platform
- Read the blog by Corey Gross: Empowering Bankers With Q2's
Andi Copilot Platform
- Sign up to attend the webinar: How Can AI Deliver Real Value
For Banking? Lessons Learned From Andi, The First AI Copilot For
Bankers on November 8, 2023 at 12:30 pm CST
About Q2 Holdings, Inc.
Q2 is a leading provider of digital banking and lending
solutions to banks, credit unions, alternative finance companies,
and fintechs in the U.S. and internationally. Q2’s comprehensive
solution set allows its customers to better onboard, grow and serve
their consumer, small business and corporate clients. Headquartered
in Austin, Texas, Q2 has offices throughout the world and is
publicly traded on the NYSE under the stock symbol QTWO. To learn
more, please visit Q2.com. Follow us on LinkedIn and X to stay up
to date.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20231016533408/en/
MEDIA CONTACT Carly Baker Q2 Holdings, Inc. +1
210-391-1706 Carly.Baker@q2.com
Q2 (NYSE:QTWO)
Gráfico Histórico do Ativo
De Mai 2024 até Jun 2024
Q2 (NYSE:QTWO)
Gráfico Histórico do Ativo
De Jun 2023 até Jun 2024