Q2 Partners with Mastercard® to Bring Debit and Prepaid Card Programs to Helix Customers
20 Outubro 2023 - 11:00AM
Business Wire
Available to fintechs, brands and financial
institutions utilizing Helix’s cloud-native core
Q2 Holdings, Inc. (NYSE: QTWO), a leading provider of digital
transformation solutions for banking and lending, today announced a
strategic partnership with Mastercard, allowing fintechs, brands
and financial institutions that use Helix’s cloud-native core to
issue Mastercard debit and prepaid cards to their account
holders.
According to the BAI Banking Outlook, 44 percent of respondents
said the customer experience they deliver is merely average; the
partnership between Helix and Mastercard aims to enhance the
holistic customer experience.
The partnership with Q2 and Mastercard will also integrate
Mastercom, Mastercard’s dispute resolution service, to Q2’s
existing dispute intake capabilities, Centrix, to deliver an
efficient solution to manage disputes, helping financial
institutions mitigate chargebacks.
“Today’s consumers expect personalization and optionality when
it comes to their financial services products,” said Ahon Sarkar,
general manager of Helix by Q2. “This partnership will allow
existing Mastercard clients to access the innovation Helix and Q2
have to offer, allowing them to build truly personalized banking
products that differentiate their presence in the market and
integrate seamlessly with their other offerings.”
This partnership will also allow financial institutions who
utilize the recently announced Q2 Fabric solution to issue
Mastercard branded debit cards. Q2 Fabric empowers banks and credit
unions to launch their own digital brands to grow deposits, make
their retail portfolios more profitable, adapt to changing customer
expectations, and navigate how to better distribute their services
across other partners. It combines digital banking with a
lightweight cloud-based core (Helix), along with a pre-integrated
fintech ecosystem, to accelerate the delivery of purpose-built
digital solutions, such as high-yield savings accounts and demand
deposit accounts.
“We’re thrilled to partner with Q2 to bring the power of
Mastercard’s innovation and trust to Helix customers,” said Hunter
Woolley, EVP, North American Business Development at Mastercard.
“We’ve spent decades building and evolving payment technology
products and services designed to make transacting seamless, safe
and secure. Through this partnership, we can help new partners
bring those same solutions and standards to their own
customers.”
ABOUT Q2 HOLDINGS
Q2 is a leading provider of digital banking and lending
solutions to banks, credit unions, alternative finance companies,
and fintechs in the U.S. and internationally. Q2’s comprehensive
solution set allows its customers to better onboard, grow and serve
their consumer, small business and corporate clients. Headquartered
in Austin, Texas, Q2 has offices throughout the world and is
publicly traded on the NYSE under the stock symbol QTWO. To learn
more, please visit Q2.com. Follow us on LinkedIn and X to stay
up-to-date.
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version on businesswire.com: https://www.businesswire.com/news/home/20231020130840/en/
Maria Gari 315-657-0041 maria.gari@q2.com
Q2 (NYSE:QTWO)
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