LuxUrban Hotels Announces Pilot Program to Deploy Amazon Alexa Voice Experience in Select Hotels
16 Novembro 2023 - 11:19AM
Business Wire
LuxUrban Hotels Inc. (“LuxUrban” or the “Company”) (Nasdaq:
LUXH), which utilizes an asset-light business model to lease
entire hotels on a long-term basis and rent out hotel rooms in
these properties in key major metropolitan cities, today announced
that it has launched a pilot program to incorporate a
state-of-the-art, bespoke Amazon Alexa Voice Experience (“Amazon
Alexa”) in three of its hotels: The Lafayette by LuxUrban,
Trademark Collection® by Wyndham in New Orleans, The Blakely by
LuxUrban, Trademark Collection® by Wyndham in New York City, and O
Hotel by LuxUrban, Trademark Collection® by Wyndham in Los
Angeles.
The deployment of Amazon Alexa at these three hotels is designed
to elevate the guest experience by providing quick, tailored, and
seamless access to property services and amenities, enhance
property efficiencies, and increase ancillary revenue
opportunities. The pilot program is set to commence in the first
quarter of 2024 with an expectation that it would be rolled out
across the Company’s portfolio of hotels in 2024.
By using an Amazon Echo Show 8 device available in their rooms,
guests can receive answers to commonly asked questions regarding
the property and locale, order food, call the front desk, request
housekeeping, make reservations, and more. The program includes a
customized Chatbot experience that will launch on the Company’s
website, as well as social media channels focused specifically on
pre-and post-stay with the goal of increasing direct bookings and
eliciting positive reviews. The program is designed to enhance
efficiencies in areas such as housekeeping and maintenance by
immediately routing these requests to the appropriate staff.
Comprehensive reporting provides valuable insights on performance
metrics, common requests, feature use, response times, and more
which can be used to drive continuous property and enterprise-wide
improvement initiatives.
“We believe that the availability of Amazon Alexa will help make
the guest experience more enjoyable while further differentiating
our properties,” said Brian Ferdinand, Chairman and Co-Chief
Executive Officer. “We also believe that the installation of this
in-room technology will allow us capture high margin ancillary
revenue opportunities at the properties at which it is
available.”
LuxUrban Hotels Inc.
LuxUrban Hotels Inc. utilizes an asset-light business model to
lease entire hotels on a long-term basis and rent out hotel rooms
in the properties it leases to business and vacation travelers
through the Company’s online portal and third-party sales and
distribution channels. The Company currently manages a portfolio of
hotel rooms in New York, Washington D.C., Miami Beach, New Orleans,
and Los Angeles. As of November 8, 2023 the Company had 2,032 hotel
rooms under lease, including properties not yet available for rent,
and seeks to rapidly build its portfolio on favorable economics
through the acquisition of additional accommodations that were
dislocated or are underutilized as a result of the pandemic and
current economic conditions. In late 2021, the Company commenced
the process of winding down its legacy business of leasing and
re-leasing multifamily residential units, as it pivoted toward its
new strategy of leasing hotels. This transition has been
substantially completed.
Forward Looking
Statements
This press release contains certain “forward-looking statements”
within the meaning of the Private Securities Litigation Reform Act
of 1995 (set forth in Section 27A of the Securities Act of 1933, as
amended, and Section 21E of the Securities Exchange Act of 1934, as
amended). The statements contained in this release that are not
purely historical are forward-looking statements. Forward-looking
statements include, but are not limited to, statements regarding
expectations, hopes, beliefs, intentions or strategies regarding
the future. In addition, any statements that refer to projections,
forecasts or other characterizations of future events or
circumstances, including any underlying assumptions, are
forward-looking statements. Generally, the words “anticipates,”
“believes,” “continues,” “could,” “estimates,” “expects,”
“intends,” “may,” “might,” “plans,” “possible,” “potential,”
“predicts,” “projects,” “should,” “would” and similar expressions
may identify forward-looking statements, but the absence of these
words does not mean that a statement is not forward-looking.
Forward-looking statements in this release may include, for
example, statements with respect to the success of the Amazon Alexa
program and the expected benefits, the Company’s collaboration with
Wyndham Hotels & Resorts, scheduled property openings, expected
closing of noted lease transactions, the Company’s ability to
continue closing on additional leases for properties in the
Company’s pipeline, as well the Company’s anticipated ability to
commercialize efficiently and profitably the properties it leases
and will lease in the future. The forward-looking statements
contained in this release are based on current expectations and
beliefs concerning future developments and their potential effect
on the Company. There can be no assurance that future developments
will be those that have been anticipated. These forward-looking
statements are subject to a number of risks, uncertainties (some of
which are beyond our control) or other assumptions that may cause
actual results of performance to be materially different from those
expressed or implied by these forward-looking statements, including
those set forth under the caption “Risk Factors” in our public
filings with the SEC, including in Item 1A of our Annual Report on
Form 10-K for the year ended December 31, 2022, and any updates to
those factors as set forth in subsequent Quarterly Reports on Form
10-Q or other public filings with the SEC. The forward-looking
information and forward-looking statements contained in this press
release are made as of the date of this press release, and the
Company does not undertake to update any forward-looking
information and/or forward-looking statements that are contained or
referenced herein, except in accordance with applicable securities
laws.
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version on businesswire.com: https://www.businesswire.com/news/home/20231116903645/en/
Shanoop Kothari President, Co-Chief Executive Officer &
Chief Financial Officer LuxUrban Hotels Inc.
shanoop@luxurbanhotels.com
Devin Sullivan Managing Director The Equity Group Inc.
dsullivan@equityny.com
Conor Rodriguez, Analyst crodriguez@equityny.com
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