8x8 CPaaS Named a Leader in Programmable Video Market by Industry Expert
27 Agosto 2024 - 5:00AM
Business Wire
New Report by Telecom and Unified Communication
Industry Expert Tsahi Levent-Levi Positions 8x8 Jitsi as a Service
as a Top Competitor in the Industry
8x8, Inc. (NASDAQ: EGHT), a leading business communications, CX,
and CPaaS platform provider, today announced that a new report by
industry expert Tsahi Levent-Levi and BlogGeek.me named 8x8 Jitsi
as a Service (JaaS) as a leader in the programmable video market.
8x8 JaaS is part of the 8x8 CPaaS portfolio, which helps
enterprises drive business growth by integrating various
communication channels, including SMS, voice, chat apps, and video
to enhance customer experience.
Recognized as one of the six top competitors in the industry,
out of 19, the report highlights 8x8 CPaaS’ various programmable
video integration options – including open source, hosted, and
hybrid – ensuring a suitable solution for any business use case.
Further, 8x8 received the top score for the solution’s ability and
performance, demonstrating 8x8's commitment to their product and
validating its long-term viability.
“8x8 truly exemplifies what every company is trying to
accomplish in the programmable video market,” said Tsahi
Levent-Levi, Founder of BlogGeek.me. “8x8’s commitment to its
customers and providing a reliable solution is illustrated by their
ability to provide every organization with the integration and
deployment options they need to meet their business needs.”
“8x8 Jitsi is a highly popular open source media server,” said
Tsahi Levent-Levi, Founder of BlogGeek.me. “Having 8x8 JaaS offer
it as a managed solution makes it an easy and safe choice for
customers looking for scalability and performance without the
operational headaches. The flexibility of switching back and forth
from open source to a managed commercial solution is a powerful
capability lacking in many of the programmable video solutions on
the market.”
To illustrate the efficacy and reliability of 8x8 JaaS, 8x8
customer Berst, a leader in the video collaboration market,
achieved a 50% reduction in operating costs. With 8x8, Berst
delivered consistent, high-quality video conferencing capabilities
without their IT team spending a significant amount of time
managing the in-house infrastructure.
“Since its inception, 8x8 has been dedicated to making it as
easy as possible for developers to integrate video, with a goal of
enabling integration in minutes. We have worked hard to ensure that
this ease of use does not compromise flexibility and that it allows
our customers to get exactly the experience they want,” said Emil
Ivov, Vice President of Product for Video Platform and Services at
8x8, Inc. “We are proud and happy that this report not only
validates our approach but also demonstrates 8x8 JaaS is a leading
programmable video solution in the industry. ”
The 8x8 cloud contact center and unified communications platform
includes integrated contact center, business phone, team chat,
video meetings, and CPaaS capabilities. The platform is resilient,
secure, and compliant cloud platform that offers the highest levels
of reliability with a financially backed, platform-wide 99.999
percent uptime SLA across an integrated cloud UCaaS and CCaaS
solution.
To learn more about 8x8 CPaaS and video solutions, visit
https://www.8x8.com/products/apis/video.
About 8x8 Inc.
8x8, Inc. (NASDAQ: EGHT) is a leading provider of integrated
contact center, voice communications, video, chat, and SMS
solutions built on one global cloud platform. 8x8 uniquely
eliminates the silos across the entire organization to power the
communications and customer engagement requirements of all
employees globally as they work together to deliver differentiated
customer experiences. For additional information, visit
www.8x8.com, or follow 8x8 on LinkedIn, X and Facebook.
8x8® is a trademark of 8x8, Inc.
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version on businesswire.com: https://www.businesswire.com/news/home/20240827986395/en/
8x8, Inc. Contacts:
Media: PR@8x8.com
Investor Relations: Investor.Relations@8x8.com
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