Regulation, climate events spur companies’
environmental efforts, raising demand for services to improve
performance, reporting, ISG Provider Lens™ report says
Many enterprises in Brazil are directing technology investments
toward environmental sustainability and partnering with service
providers to identify and mitigate potential effects of climate
change, according to a new research report published today by
Information Services Group (ISG) (Nasdaq: III), a leading global
technology research and advisory firm.
The 2024 ISG Provider Lens™ Sustainability and ESG report for
Brazil finds that the adoption of environmental, social and
governance (ESG) sustainability practices has advanced in the last
year, though some companies still have not taken meaningful action.
Climate change is in the spotlight after recent severe storms and
forest fires, and organizations are becoming more aware of possible
cost increases and supply chain disruptions triggered by such
events.
“Brazilian companies with sustainability commitments are
recognizing that long-term initiatives must have business benefits
that outweigh the costs,” said Bob Krohn, ISG partner and industry
lead for manufacturing in the Americas. “With the help of service
providers, they are developing strategies that can be measured on
the basis of rigorous methodologies.”
Many companies have poured resources into renewable energy
systems, energy efficiency, electric mobility and sustainable
building technologies, the report says. However, effectively
integrating these practices into their operating models requires
major investments in research, infrastructure and training.
Enterprises are working closely with service providers that offer
the tools to make a smooth transition to sustainable practices.
Though service providers in Brazil are launching new
sustainability offerings more slowly this year, the use of advanced
technologies to increase sustainability and meet ESG demands has
intensified, the report says. Providers are using AI and ML to help
clients improve the collection, validation, standardization and
analysis of data, while generative AI is being applied to the
design of more sustainable products. Automation has increased
efficiency, and IoT has revolutionized the management of water and
energy.
Sustainability initiatives and requirements are driving up
demand for data platforms to gain insight into ESG performance, ISG
says. Organizations are adopting AI and advanced analytics to
improve data transparency and traceability. Starting in 2027, the
national government’s Resolution 193 will require companies to
assess their social and environmental risks and how those may
affect their finances. This is expected to expand the market for
ESG data platforms and services in Brazil.
The market for operational technology associated with
sustainability is also growing, the report says. More enterprises
are using automation to reduce waste and emissions from their
infrastructure and deploying IoT systems for real-time data
collection and asset management. Some companies have adopted
digital twins and blockchain to record and control emissions.
“A growing number of Brazilian enterprises are seeking strategic
partners to help them embed sustainable practices in their
operations,” said Jan Erik Aase, partner and global leader, ISG
Provider Lens Research. “Service providers are crucial to planning
these initiatives and monitoring and reporting ESG
performance.”
The report also examines other sustainability and ESG trends in
Brazil, including slower corporate progress on social
sustainability and a growing commitment to the principles of the
circular economy.
For more insights into the sustainability and ESG challenges
facing Brazilian enterprises, plus ISG’s advice for addressing
them, see the ISG Provider Lens™ Focal Points briefing here.
The 2024 ISG Provider Lens™ Sustainability and ESG report for
Brazil evaluates the capabilities of 66 providers across four
quadrants: Strategy and Enablement Services, OT and
Industry-specific Solutions and Services, IT Solutions and Services
and Data Platforms and Managed Services.
The report names Accenture, Capgemini, IBM and Wipro as Leaders
in all four quadrants. It names TCS as a Leader in three quadrants.
Deloitte, EY, Microsoft, NTT DATA, PwC and Schneider Electric are
named as Leaders in two quadrants each. Agrotools, AWS, BCG, DEEP
ESG, EcoVadis, ERM, KPMG, Kyndryl, SAP, Stefanini, TIVIT and
WayCarbon are named as Leaders in one quadrant each.
In addition, Cognizant, Schneider Electric and TIVIT are named
as Rising Stars — companies with a “promising portfolio” and “high
future potential” by ISG’s definition — in one quadrant each.
In the area of customer experience, PwC is named the global ISG
CX Star Performer for 2024 among Sustainability and ESG service
providers. PwC earned the highest customer satisfaction scores in
ISG's Voice of the Customer survey, which is part of the ISG Star
of Excellence™ program, the premier quality recognition for the
technology and business services industry.
The 2024 ISG Provider Lens™ Sustainability and ESG report for
Brazil is available to subscribers or for one-time purchase on this
webpage.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only
service provider evaluation of its kind to combine empirical,
data-driven research and market analysis with the real-world
experience and observations of ISG's global advisory team.
Enterprises will find a wealth of detailed data and market analysis
to help guide their selection of appropriate sourcing partners,
while ISG advisors use the reports to validate their own market
knowledge and make recommendations to ISG's enterprise clients. The
research currently covers providers offering their services
globally, across Europe, as well as in the U.S., Canada, Mexico,
Brazil, the U.K., France, Benelux, Germany, Switzerland, the
Nordics, Australia and Singapore/Malaysia, with additional markets
to be added in the future. For more information about ISG Provider
Lens research, please visit this webpage.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading
global technology research and advisory firm. A trusted business
partner to more than 900 clients, including more than 75 of the
world’s top 100 enterprises, ISG is committed to helping
corporations, public sector organizations, and service and
technology providers achieve operational excellence and faster
growth. The firm specializes in digital transformation services,
including AI, cloud and data analytics; sourcing advisory; managed
governance and risk services; network carrier services; strategy
and operations design; change management; market intelligence and
technology research and analysis. Founded in 2006, and based in
Stamford, Conn., ISG employs more than 1,600 digital-ready
professionals operating in more than 20 countries—a global team
known for its innovative thinking, market influence, deep industry
and technology expertise, and world-class research and analytical
capabilities based on the industry’s most comprehensive marketplace
data. For more information, visit www.isg-one.com.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20250206134374/en/
Press Contacts:
Will Thoretz, ISG +1 203 517 3119 will.thoretz@isg-one.com
Thábata Mondoni, Mondoni Press for ISG Mobile: +55 11 98671 5652
thabata@mondonipress.com.br
Information Services (NASDAQ:III)
Gráfico Histórico do Ativo
De Jan 2025 até Fev 2025
Information Services (NASDAQ:III)
Gráfico Histórico do Ativo
De Fev 2024 até Fev 2025
