77% of Employers Plan to Increase Investment in Virtual Health Care, says Teladoc Health’s 2023 Virtual Care Transformation Index
18 Setembro 2023 - 9:00AM
In new research released today by Teladoc Health (NYSE: TDOC), the
global leader in whole-person virtual care, U.S. employers with
2,500 or more employees reported a 21% increase in the
implementation of additional virtual care offerings over the past
18 months, with 77% stating they plan to increase their investment
in virtual care over the next three years.
The findings are part of the company’s second annual Virtual
Care Transformation Index, a survey of more than 300 human resource
decision makers that highlights the perception, adoption and
advancement of whole-person virtual healthcare in benefits
programs.
“For employers, the stakes are high when it comes to making sure
quality healthcare is always within reach,” said Kelly Bliss,
Teladoc Health US Group Health President. “When we first initiated
this study, employers were only starting to realize the value and
potential of a whole-person virtual care strategy. Amidst continued
workforce pressures and economic uncertainty, employers expect to
build integrated, high value benefits strategies that fit the
diverse needs of their entire population. The study found notable
growth in the percentage of employers offering a broader suite of
virtual care services and reinforced employers’ desire to manage a
minimal number of vendors who can offer comprehensive services.
Compared to last year, today’s employers are expected to build
innovative, high-value benefits strategies within the context of
even more challenging market trends.”
- Employers are elevating the role of virtual care delivery in
benefits programs: The number of employers fully integrating
virtual care services into their benefits program increased
40% over the past 18 months. Additionally,
nearly 1 in 2 employers report that virtual care is
becoming ‘central’ to their benefits strategy.
- Employers are equitably meeting the health needs of an entire
workforce: Diversity, equity and inclusion strategies are a top
priority for employers in their benefit plan design and
communication. Out of the many ways employers measure the
success of their virtual care programs, respondents report
“equitably meeting the needs of the entire population” is
their number one measure of success and value when
it comes to virtual care.
- Employers are leaning on virtual care to improve diabetes care
and weight management: Rising employee demand for access to GLP-1s
is driving employers to seek benefits programs that manage
clinically appropriate prescribing and employee lifestyle support;
83% of respondents agreed that virtual care programs can
help address these concerns through an integrated
program.
- Employers continue to invest in mental health services:
Employers reported mental health and primary care services are the
most prevalent virtual services in their benefits strategies and
40% of employers plan to expand their virtual mental health
services over the next three years. Nearly 3 in 4 plan to
focus that expansion on enhanced mental health services for
adolescents, children, and caregivers.
- Employers are embracing vendor integration and a seamless,
whole-person approach to care: Nearly 90% of employers said
an integrated whole-person virtual care strategy was “very” or
“extremely” important. Today, 55% of employers have
implemented and achieved a whole-person virtual care program, a 20%
lift over 2021.
The data from the Virtual Care Transformation Index comes from a
survey of more than 326 human resource decision-makers at large and
mid-size companies with more than 2,500 employees and will be
discussed in greater detail during a webinar on September 19, 2023,
with Kelly Bliss and Dr. Alexander Alonzo, SHRM Chief Knowledge
Officer. The survey was conducted on behalf of Teladoc Health in
June 2023 by TRC Market Research. Additional details are available
here.
About Teladoc HealthTeladoc Health empowers all
people everywhere to live their healthiest lives by transforming
the healthcare experience. As the world leader in whole-person
virtual care, Teladoc Health uses proprietary health signals and
personalized interactions to drive better health outcomes across
the full continuum of care, at every stage in a person’s health
journey. Teladoc Health leverages more than two decades of
expertise and data-driven insights to meet the growing virtual care
needs of consumers and healthcare professionals. For more
information, please visit www.teladochealth.com
Source: Teladoc Health, Inc. – General
Contact Carolyn
Edwards PR@teladochealth.com+1 321-795-1952
Teladoc Health (NYSE:TDOC)
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