85% of Bosses Recognize an Employee Burnout Crisis, Fear Challenges Retaining Talent in 2024
13 Dezembro 2023 - 10:00AM
Fiverr International Ltd., (NYSE: FVRR), the company that is
changing how the world works together, revealed findings from a
survey assessing the state of worker well-being in the US, and a
lookahead to 2024 recruitment and retention trends. Fiverr
conducted a nationwide survey of 1,000 US employees and freelancers
and 501 US business leaders in partnership with Censuswide. In
addition to prioritizing well-being and flexibility in their work
lives, 74%4 of workers surveyed said they plan to start or continue
freelancing in 2024.
“At the culmination of a challenging year, many workers are
reassessing their relationship with work. Pressures to return to
the office, a 9-5 schedule, stress from management, and a lack of
free time have all contributed to an epidemic of burnout among US
workers,” said Gali Arnon, Fiverr’s Chief Business Officer,
Marketplace. “The renewed prioritization of passion-driven work and
work-life balance is driving more people toward freelancing, a
trend that will likely continue in 2024. The majority of business
leaders recognize that their full-time employees are experiencing
burnout, and are increasingly leaning on external talent.
Freelancers extend company bandwidth, fortify the organization with
new skills, and allow for more flexibility.”
Several key themes that emerged from the data include:
The burnout epidemic reached a new climax in
2023.
- Over half (54%) of workers surveyed said they experienced
burnout or mental health challenges due to work in the past year.
This was even higher in industries such as Finance (58%) and IT
(55%).
- Alongside intense workloads (47%), employees cited toxic
company culture (39%) and pressure from managers (41%) as reasons
for burnout.
- 40% of parents surveyed with dependent children under 18 living
at home said managing childcare responsibilities and work was a
cause of burnout.
Business leaders are aware of rising burnout but often
don’t provide resources to combat it.
- 85%1 of business leaders surveyed are aware of employees in
their organization experiencing burnout.
- Among those who said they are aware of employee burnout, 85%5
said they think it has impacted their ability to retain
talent.
- Meanwhile, 40%6 of employees said that their company either
doesn’t offer benefits for employee mental health/wellbeing or they
are not aware of them.
For employers trying to support and retain full-time
workers, freelance talent is a lifeline.
- 48% of business leaders say they currently work with
freelancers and plan to continue in 2024.
- Nearly all (92%)3 of business leaders surveyed who are
currently or are planning to work with freelancers said they
believe working with freelancers has helped or will help their
full-time employees manage their workload.
- 43% of those planning to or currently working with freelancers
recruit them for technical skills (developers, data scientists,
etc.), followed by AI skills (40%), social media (40%), financial
services (38%) and data analytics (35%).
Improving their well-being is among workers’ top career
priorities for 2024.
- Close to half of workers surveyed (47%) said improving their
mental health/well-being was a priority for their career heading
into 2024.
- Among employees who have some work-life balance or are
struggling, 65%2 said they would consider leaving their employer if
their work-life balance does not improve.
- This was especially high among millennials, 78%2 of whom said
they would consider leaving their current employer.
Burnt out from a 9-5, more workers are pursuing
freelancing as an alternative.
- 74%4 of respondents said they plan to continue or start
freelancing in 2024.
- Among these respondents, 74%7 said freelancing has or will
improve their mental health.
- Flexibility and control are major motivators — 31% of
respondents said having more flexibility in their work
hours/schedule would help improve their well-being, along with
having the ability to work from home more often (26%).
Methodology
The research was conducted by Censuswide, among samples of 1,000
Employees and freelancers in the USA and 501 Business leaders in
the USA (18+). The data was collected between 12.11.2023 -
11.24.2023. Censuswide abides by and employs members of the Market
Research Society and follows the MRS code of conduct which is based
on the ESOMAR principles.
Footnotes
1’Yes, most’ and ‘Yes, some’ responses combined2’Likely’ and
‘Somewhat likely’ responses combined3’Very true and ‘Somewhat true’
responses combined4’I am already freelancing’, ‘Yes, part-time or
as a side-hustle’ and ‘Yes, I plan to freelance full time’
responses combined5’Yes, very much’ and ‘Yes, somewhat’ responses
combined6’No’ and ‘I'm not sure/I'm not aware of them’ responses
combined7‘Improved’ and ‘Dramatically improved’ responses
combined
About FiverrFiverr’s mission is to change how
the world works together. We exist to democratize access to talent
and to provide talent with access to opportunities so anyone can
grow their business, brand, or dreams. From small businesses to
Fortune 500, over 4 million customers worldwide worked with
freelance talent on Fiverr in the past year, ensuring their
workforces remain flexible, adaptive, and agile. With Fiverr
Business Solutions, large companies can find the right talent and
tools, tailored to their needs to help them thrive and grow. On
Fiverr, you can find over 700 skills, ranging from programming to
3D design, digital marketing to content creation, from video
animation to architecture.
Don’t get left behind - come be a part of the future of work by
visiting fiverr.com, read our blog, and follow us on Twitter,
Instagram, and Facebook.
Media Contact: Molly Nolanpress@fiverr.com
A photo accompanying this announcement is available at
https://www.globenewswire.com/NewsRoom/AttachmentNg/13d5b40e-5529-45f3-97f9-3e7f5b7efd87.
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