Scott Parnell Improves Customer Experience, Productivity and Delivery Sustainability with Descartes’ Electronic Proof of Delivery
18 Junho 2024 - 7:45AM
Descartes Systems Group (Nasdaq:DSGX) (TSX:DSG), the global leader
in uniting logistics-intensive businesses in commerce, announced
that U.K.-based merchant Scott Parnell has improved customer
experience, operational efficiency and delivery sustainability by
using Descartes’ electronic proof of delivery (ePOD) software to
distribute supplies and materials to construction, rail and
infrastructure sectors on a national scale. Implementing Descartes’
ePOD has contributed to a significant reduction in paper usage and
productivity gains equal to two full-time employees.
“Providing our customers with reliable and efficient service has
formed the backbone of our successful growth since 2012,” said
Rachael Adamson, Director – South-East, Scott Parnell. “Introducing
Descartes’ ePOD has translated into substantial daily savings of
16.5 staff hours as a result of more efficient customer delivery
and invoice processes, allowing us to devote more time and
attention to other initiatives that deliver greater value for our
customers. The solution confirms that goods have been delivered,
efficiently completes delivery notes, and emails the proof of
delivery and invoice to the customer. Additionally, by replacing
paper invoices with digital ones when delivering products, we will
save on average 600 – 1000 pieces of paper each day, contributing
towards our own Environmental, Social and Governance (ESG) goals
and customer requirements.”
Part of Descartes’ routing, mobile and telematics solution
suite, ePOD captures customer and delivery information with
supporting images and signatures via a mobile app. Since
information is transmitted in real-time, invoicing errors are
minimised. With at-stop data gathering, the solution streamlines
business processes by eliminating the need for paper and printing,
which reduces costs and supports environmental objectives.
Furthermore, ePOD integrates with ERP systems, such as Hansa which
is used by Scott Parnell, allowing organisations to achieve more
accurate inventory management and invoicing. Finally, the system
contributes towards health and safety initiatives, as it provides
essential information about delivery sites, such as the need for
drivers to wear protective equipment (e.g., high-visibility vest)
upon delivery.
“It’s been rewarding to see how Scott Parnell has made strides
in its customer experience and operations by implementing
Descartes’ ePOD software,” said Gary Taylor, VP Sales, EMEA,
Descartes. “Our ePOD solution eliminates paper delivery notes and
invoicing to minimise paperwork associated with last mile delivery.
By digitising this process, Scott Parnell has achieved accurate
proof of delivery, invoicing and inventory management, and has
freed up time for its team to focus on other business
priorities.”
Learn more about Descartes’ Routing, Mobile and Telematics
Solutions.
About Scott Parnell
Scott Parnell is an independent merchant made up of two
specialist businesses, Rouden Pipetek, supplying Drainage and
Pipework into the Construction, Civil and agriculture sectors and
Scott Parnell, supplying products into the Civil, rail, geotechnics
and water management industry supplied through local and national
contractors. Scott Parnell was built to be different – an
independent partner to help customers make informed choices and
find the right products from across the entire market. Today,
we’re home to specialist divisions staffed with hand-selected
experts from across the industry. Each depot is a hub of hands-on
knowledge, supporting customers to be more cost effective, adopting
innovative new products and services, and taking the carbon out of
construction. All of this built on our commitment to being a
partner you can trust with an equitable culture and a committed
carbon reduction strategy. Find more at scottparnell.com and
rouden.co.uk.
About Descartes
Descartes (Nasdaq:DSGX) (TSX:DSG) is the global leader in
providing on-demand, software-as-a-service solutions focused on
improving the productivity, security and sustainability of
logistics-intensive businesses. Customers use our modular,
software-as-a-service solutions to route, track and help improve
the safety, performance and compliance of delivery resources; plan,
allocate and execute shipments; rate, audit and pay transportation
invoices; access global trade data; file customs and security
documents for imports and exports; and complete numerous other
logistics processes by participating in the world’s largest,
collaborative multimodal logistics community. Our headquarters are
in Waterloo, Ontario, Canada and we have offices and partners
around the world. Learn more at www.descartes.com, and connect
with us on LinkedIn and Twitter.
Global Media Contact Cara StrohackTel: +1(800)
419-8495 ext. 202025cstrohack@descartes.com
Cautionary Statement Regarding Forward-Looking
Statements
This release contains forward-looking information within the
meaning of applicable securities laws (“forward-looking
statements”) that relate to Descartes’ routing, mobile and
telematics solution offerings and potential benefits derived
therefrom; and other matters. Such forward-looking statements
involve known and unknown risks, uncertainties, assumptions and
other factors that may cause the actual results, performance or
achievements to differ materially from the anticipated results,
performance or achievements or developments expressed or implied by
such forward-looking statements. Such factors include, but are not
limited to, the factors and assumptions discussed in the section
entitled, “Certain Factors That May Affect Future Results” in
documents filed with the Securities and Exchange Commission, the
Ontario Securities Commission and other securities commissions
across Canada including Descartes’ most recently filed management’s
discussion and analysis. If any such risks actually occur, they
could materially adversely affect our business, financial condition
or results of operations. In that case, the trading price of our
common shares could decline, perhaps materially. Readers are
cautioned not to place undue reliance upon any such forward-looking
statements, which speak only as of the date made. Forward-looking
statements are provided for the purposes of providing information
about management’s current expectations and plans relating to the
future. Readers are cautioned that such information may not be
appropriate for other purposes. We do not undertake or accept any
obligation or undertaking to release publicly any updates or
revisions to any forward-looking statements to reflect any change
in our expectations or any change in events, conditions or
circumstances on which any such statement is based, except as
required by law.
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