AI-led innovations create market changing
technology for organizations of all sizes
WATERLOO, ON, Aug. 24,
2023 /CNW/ -- OpenText™ (NASDAQ: OTEX),
(TSX: OTEX), today announced an expansion of its partnership with
Google Cloud to deliver AI-powered integrations that will help
organizations unlock the power of their data on Google Cloud to
their competitive advantage. The co-innovation of OpenText's
information management solutions and Google Cloud's AI capabilities
will accelerate how organizations of all sizes surface insights
quickly, boost productivity and transform customer experiences.
"Information is the cornerstone of every business decision, and
AI is the beacon illuminating the path to intelligent action.
Today, we stand at the crossroads of a remarkable synergy – the
fusion of AI and information – a combination that empowers
businesses to work smarter and to chart a new course of growth,"
said Muhi Majzoub, Chief Product Officer, OpenText. "Our
collaboration with Google Cloud spans the most cutting edge of
co-innovation areas. We are in a great position to help customers
begin their AI journey leveraging OpenText Business Clouds,
customer trusted data, and Google Cloud technologies. Our
partnership with Google Cloud will allow us to apply our advanced
technologies and information expertise to high impact industries of
healthcare, financial services, climate, governments, and
more."
"Generative AI has the potential to transform industries,
helping businesses get more value from data and enabling their
workforces to collaborate more effectively," said Kevin Ichhpurani,
Corporate Vice President, Global Partner Ecosystem & Channels,
Google Cloud. "OpenText's expanded capabilities will accelerate
customers on their cloud journeys, with services that migrate
critical workloads to our infrastructure and set them up to
successfully adopt our data analytics and AI technologies."
New advancements being introduced today include:
- New generative AI applications: co-innovations of new use
cases utilizing Vertex AI spanning R&D, application delivery,
business support, sales & marketing and more.
- OpenText Core for Google Workspace: integrated
collaboration, content management and Google Cloud's Vertex
AI-powered insights for seamless digital employee
experience.
- Accelerating the cloud migration journey for customers on
mainframe infrastructure utilizing solutions such as Google Cloud
Dual Run.
OpenText transforming enterprise processes with Google Cloud
generative AI
Generative AI can help large enterprises transform common and
complex business practices to create significant value for their
businesses. OpenText recently launched opentext.ai and is using
Google Cloud Vertex AI and the Palm2 large language model (LLM) to
solve for these use cases:
- Transform Customer and Employee Support Experience:
automate level 1 customer service and business support for any
corporate function (IT, HR, Procurement, etc.) by utilizing
conversational assistants.
- Accelerate Omni-Channel Communications at Scale: advance
how marketing, support, and service organizations can communicate
with customers at scale with personalized, auto generated content
using private data.
- Deliver Software Applications Effectively: develop
software applications with speed by applying LLMs to gain
predictive product delivery insights, identify risks and gaps, and
generate next generation test cases with AI-generated test cases to
deliver high quality software applications at unparalleled velocity
and speed.
- Simplify Sales Enablement: accelerate onboarding of new
sales representatives by utilizing conversational assistant powered
by LLM to find, retrieve, and generate the relevant product
training.
"Our partnership across Google Cloud and our OpenText
Application Delivery Management (ADM) team has led to the best
industry thinkers working towards using generative AI to bring
forth industry disruptive technologies for faster, smarter, and
lower risk software delivery," said Tal
Levi Joseph, Vice President, Products and Engineering,
OpenText. "OpenText ADM is announcing an early access version of
our new generative AI capabilities on the ValueEdge platform, which
will be generally available in the fall with our Cloud Editions
23.4 release. The opportunities of where we can co-innovate with
Google Cloud to deliver codeless quality to engineers is
significant."
OpenText launching intelligent workspace for
enterprises with Google Workspace
Last month, OpenText announced the general availability of Core
for Google Workspace, the OpenText Content solution that is
combined with Google Cloud's suite of collaboration tools. Google
Workspace customers will now be able to explore their vast
repositories managed by OpenText's content management platform.
With the solution, employees will be able to easily access, manage,
and edit documentation across repositories and applications for any
business process (i.e., hire-to-retire for HR, procure-to-pay for
Finance, design-to-market for R&D).
With Google Cloud Vertex AI, future AI capabilities of OpenText
Aviator on the Content Cloud are in development. Example use cases
include the ability to use conversational search via a chat
assistant to engage, find, and retrieve needed answers and
documents across multiple languages. Furthermore, the power of LLMs
and generative AI are going to advance how quickly employees can
access and understand documentation. These AI-led advancements have
to potential to improve productivity and the employee experience
significantly.
OpenText is teaming up with Tata Consultancy Services (TCS), a
preferred partner, to help customers implement their Google
Workspace and Core Content solution tailored to their specific
needs. TCS is a Google Cloud Premier Partner with deep expertise in
helping clients digitally transform employee experiences using
Google Workspace. With the expanded partnership covering OpenText
content services, it will enable smoother information flows through
seamless integration of collaboration and workspace tools, helping
clients manage their end-to-end processes better, driving up
workforce productivity.
Learn more here about the Google Workspace and Core Content
solution.
OpenText and Google Cloud continuing to advance customer
migration to the Cloud
Customers continue to choose Google Cloud as their
infrastructure. Over the last two years, OpenText has partnered
with Google Cloud to offer public cloud, private cloud, and cloud
API services onto Google Cloud. This means, any customer utilizing
Google Cloud can take advantage of industry-leading information
management solutions from OpenText ranging from content
management to data warehouse analytics easily through the Google
Marketplace.
Moreover, Google Cloud and OpenText have partnered on helping
customers modernize off the mainframe with Google Cloud's Dual Run
solution. Organizations evaluating their mainframe investments are
balancing operational costs with the talent needed to move critical
custom applications to the cloud. With OpenText Application
Modernization solutions embedded in Google Cloud Dual Run,
customers can mitigate risks involved in mainframe migrations and
accelerate their migration to the cloud.
OpenText at Google Next '23
Attendees at Google Cloud
Next '23 can learn more about today's announcement and OpenText and
Google Cloud's full suite of integrations by visiting Booth
#125.
About OpenText
OpenText, The Information Company™,
enables organizations to gain insight through market leading
information management solutions, powered by OpenText Cloud
Editions. For more information about OpenText (NASDAQ: OTEX, TSX:
OTEX) visit opentext.com
Connect with us:
OpenText CEO Mark Barrenechea's blog
Twitter | LinkedIn
Certain statements in this press release may contain words
considered forward-looking statements or information under
applicable securities laws. These statements are based on
OpenText's current expectations, estimates, forecasts and
projections about the operating environment, economies and markets
in which the company operates. These statements are subject to
important assumptions, risks and uncertainties that are difficult
to predict, and the actual outcome may be materially different.
OpenText's assumptions, although considered reasonable by the
company at the date of this press release, may prove to be
inaccurate and consequently its actual results could differ
materially from the expectations set out herein. For additional
information with respect to risks and other factors which could
occur, see OpenText's Annual Report on Form 10-K, Quarterly Reports
on Form 10-Q and other securities filings with the SEC and other
securities regulators. Readers are cautioned not to place undue
reliance upon any such forward-looking statements, which speak only
as of the date made. Unless otherwise required by applicable
securities laws, OpenText disclaims any intention or obligations to
update or revise any forward-looking statements, whether as a
result of new information, future events or
otherwise. Further, readers should note that we may announce
information using our website, press releases, securities law
filings, public conference calls, webcasts and the social media
channels identified on the Investors section of our website
(https://investors.opentext.com). Such social media channels may
include the Company's or our CEO's blog, Twitter account or
LinkedIn account. The information posted through such channels may
be material. Accordingly, readers should monitor such channels in
addition to our other forms of communication.
Copyright © 2023 OpenText. All Rights Reserved. Trademarks owned
by OpenText. One or more patents may cover this product(s). For
more information, please visit
https://www.opentext.com/patents.
OTEX-G
View original content to download
multimedia:https://www.prnewswire.com/news-releases/opentext-expands-partnership-with-google-cloud-to-deliver-next-generation-information-management-301909207.html
SOURCE Open Text Corporation