FNIS Fidelity National Information Solutions (MM)

Source Technologies and TouchPoint Solutions Expand Partnership for New Branch Banking Technology CHARLOTTE, N.C., Nov. 12 /PRNewswire/ -- Source Technologies, a leading provider of solutions for secure payments and self-service systems, today announced that it has integrated its new Concourse(TM) assisted self-service solution with the TouchPoint suite from TouchPoint Solutions. TouchPoint Solutions, a division of Fidelity Information Services, is a recognized best- of-breed provider of multi-channel customer interaction management solutions to the banking industry. Concourse supports a variety of teller-assisted transaction types for maximum operational efficiency at the teller line. For example, the new product supports deposits and withdrawals using cash recycling technology, check read/imaging for Check-21 readiness and MICR counter document preparation. The assisted self-service device talks to the Concourse server, which drives all devices and peripherals. The integration work achieved means that Source Technologies' Concourse server is fully integrated with TouchPoint Enterprise Services(TM), the architecture at the heart of the TouchPoint suite that communicates with the bank's host system. When a customer is using the self-service device, information such as account type, balance and recent transactions can be easily and seamlessly accessed. TouchPoint then routes information back to the branch server for cashbox balancing, electronic journal of activity, 2pm business day cutoff, and other functions. In a typical minimal deployment, the Concourse system brings together up to four assist stations with one teller monitoring station so that as many as four customers can be serviced by the system concurrently. The system has the ability to share one or more printers, recyclers and other peripherals. Integration with TouchPoint translates to a rapid deployment through Concourse. "Integrating Concourse with TouchPoint to bring a total solution to the branch is a big step in the right direction," said Miles Busby, CEO of Source Technologies. "We are currently piloting this with a large financial institution in the southeast, and we predict the results will speak for themselves. The benefits that Concourse provides are very compelling -- we can save the bank both time and money through better FTE ratios, cash management and customer service. The ability to access customer information seamlessly through TouchPoint Enterprise Services expands our prospective customer base." The two companies also have a long history of working together to bring forms management to financial institutions. Source Technologies' FormsPartner(R) is an easy-to-use, server-based electronic forms software solution that accepts data from TouchPoint, merges it with the appropriate form and then outputs the completed form to printers and other devices. "The combined solution of TouchPoint and FormsPartner has enabled one northeast bank to centrally control forms design, management and distribution, thereby eliminating the need for costly preprinted forms," said Jim Szyperski, president of TouchPoint Solutions. "The expansion of our partnership to teller assist is another important milestone." Source Technologies will launch Concourse(TM) at the Bank Administration Institute's Retail Delivery Conference and Expo in New Orleans, November 17 - 21, 2003. The product will be demonstrated at Source Technologies' booth #1017. As the fulfillment partner for large deployments, maintenance and consulting services, IBM will also be demonstrating the product at booth #1907. About Source Technologies Source Technologies creates innovative, flexible solutions to give companies the power to control transactions, disbursements, and other secure business processes through dynamic hardware and software solutions and self- service terminals. With an increasing focus on automation through self- service, Source Technologies provides end-to-end solutions and system integration services in various industries, including financial services. We have enjoyed a successful customer track record because we build strength and value into every solution we offer. For further information, contact Suzi Schweiger at (800) 922-8501, via e-mail at , or visit the company's web site at http://www.sourcetech.com/. About Fidelity National Financial Fidelity National Financial, Inc., number 326 in the Fortune 500, is a provider of products, services and solutions to the real estate and financial services industries. The company had total revenue of $3.4 billion and earned nearly $400 million in the first six months of 2003, with cash flow from operations of more than $600 million for that same period. FNF is the largest U.S. title insurance company and also performs other real estate-related services such as escrow; default management; mortgage loan fulfillment; exchange intermediary services; and homeowners, flood and home warranty insurance. FNF is also one of the world's largest providers of information- based technology solutions and processing services to the mortgage and financial services industries through its subsidiary, Fidelity Information Services, Inc. Fidelity Information Services processes nearly 50 percent of all U.S. residential mortgages, with balances exceeding $2.5 trillion, has processing and technology relationships with 48 of the top 50 U.S. banks, and has clients in more than 50 countries that rely on Fidelity's processing and outsourcing products and services. Including mortgages, more than 34 percent of the total dollar volume of all outstanding U.S. consumer loans is processed on Fidelity Information Services software applications. Fidelity National Information Solutions Inc. (NASDAQ:FNIS), a majority-owned, publicly traded subsidiary of FNF, provides data and valuations, technology solutions and services for the real estate and mortgage industries. More information about the FNF family of companies can be found at http://www.fnf.com/, http://www.fidelityinfoservices.com/ and http://www.fnis.com/. About TouchPoint Solutions TouchPoint Solutions, a division of Fidelity Information Services, was formed as a result of Fidelity's recent acquisition of WebTone Technologies, a provider of best-of-breed customer interaction management solutions. The TouchPoint suite was designed to help financial institutions enhance sales and service through all delivery channels -- the branch, the contact center, the Internet and through the network of relationship managers. With TouchPoint, organizations can fully understand customers, respond quickly to their needs, identify and act upon cross-sell opportunities and profitably grow relationships. For additional information, contact: Suzi Schweiger, 704-969-7573 Marketing Manager Source Technologies Kevin Lash, 404-442-4254 VP, Marketing and Alliances TouchPoint Solutions DATASOURCE: Source Technologies; TouchPoint Solutions CONTACT: Suzi Schweiger, Marketing Manager of Source Technologies, +1-704-969-7573, or , or Kevin Lash, VP, Marketing and Alliances of TouchPoint Solutions, +1-404-442-4254, or Web site: http://www.fidelityinfoservices.com/ Web site: http://www.fnis.com/ Web site: http://www.fnf.com/ Web site: http://www.sourcetech.com/

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