Morningside House Nursing Home Selects Optimum Lightpath to Replace its Existing Five Service Providers for Big Savings, Reliabl
29 Junho 2009 - 9:30AM
PR Newswire (US)
150-Year-Old Mainstay Consolidates Telecommunications, Simplifies
Processes and Reduces Costs with Improved Reliability, Quality of
Service and Customer Care JERICHO, N.Y., June 29 /PRNewswire/ --
Optimum Lightpath(SM), a market leader in Ethernet-based
communication solutions for New York metropolitan area businesses,
today announced that Bronx-based Morningside House, a subsidiary of
Aging in America, selected Optimum Lightpath as its
telecommunications provider. By consolidating its
telecommunications services with Optimum Lightpath, Morningside
House saves nearly $28,000 per year by utilizing the company's
innovative voice, data and Internet services. Morningside House
replaced its T1s and 1.5-Mbps Internet access provided by five
different telecommunications carriers, including Verizon and
AT&T, with Optimum Lightpath's 50 Mb metro Ethernet service and
20 Mbps Internet and Voice service. The nursing home was able to
consolidate its telecommunications needs with Optimum Lightpath
because of its metro Ethernet-based network, better quality of
service, and local, human touch. This deployment enables
Morningside to add more bandwidth to support immediate
accessibility to its mission-critical clinical database, hosted
payroll and pharmacy applications as well as its billing system -
all for one predictable monthly cost. "Before deploying Optimum
Lightpath's service, we had serious concerns about reliability,
customer service, billing and price across our five selected
providers. Our monthly communications costs were shocking and still
we experienced consistent outages where each service provider would
blame the other, keeping me on the phone for hours at a time," said
John Mastronardi, Assistant Administrator for Aging in America.
"When we brought in Optimum Lightpath, we increased data and
Internet performance by as much as 50%, for $2,300.00 less per
month - it was phenomenal. Our customer satisfaction really went
through the roof. With Optimum Lightpath, I get a live person on
the phone and any issues are resolved in minutes." "We are
delighted to add Morningside House to our growing team of smart
healthcare facilities in the New York Metropolitan area," said Dave
Pistacchio, President of Optimum Lightpath. "As our smart
healthcare facilities continue to deploy fiber-to-their-business
and more efficient voice, data, Internet and video technologies,
they join the area's most sophisticated businesses, and the Optimum
Lightpath smart community." Optimum Lightpath has selected
Morningside House Nursing Home for its Customer Spotlight of the
Month for June 2009. About Optimum Lightpath Optimum Lightpath, a
division of Cablevision Systems Corporation (NYSE: CVC), is an
industry leader in providing advanced Ethernet-based data,
Internet, voice, video transport solutions and managed services to
businesses across the New York metropolitan area. Optimum
Lightpath's Network is a highly reliable, resilient, and scalable
fiber-to-the-business-premises network extending more than 3,700
route miles connecting more than 3,300 buildings. Exclusively
focused on meeting customer needs in the world's largest business
market for 20 years, Optimum Lightpath has been continually
recognized for its high level of customer service. For 11 straight
years, the New York State Public Service Commission has given
Optimum Lightpath its Commendation of Excellence. Optimum Lightpath
has received many industry awards for innovation and leadership.
For more information, visit http://www.optimumlightpath.com/. Media
Contacts: Jennifer Abelson Charlstie Laytin Abelson Group for
Optimum Lightpath Cablevision 917-445-4454 516-803-2357 DATASOURCE:
Optimum Lightpath CONTACT: Jennifer Abelson of Abelson Group for
Optimum Lightpath, +1-917-445-4454, , or Charlstie Laytin of
Cablevision, +1-516-803-2357, Web Site:
http://www.optimumlightpath.com/
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