MetLife Auto & Home(R) Enhances Identity Protection Services to Provide Customers with Assistance for Marital Status Changes
06 Agosto 2009 - 9:15AM
PR Newswire (US)
WARWICK, R.I., Aug. 6 /PRNewswire-USNewswire/ -- MetLife Auto &
Home has announced that it is enhancing its Identity Protection
Services, to include assistance for marital status changes, such as
marriage, separation, or divorce. The enhancement also extends
assistance to civil union partners, domestic partners, and
reciprocal beneficiaries who are insured on the policy. The
assistance is offered as part of the company's Identity Protection
Services provided to renters, condominium, homeowners, and
automobile customers in most states, and is offered to customers at
no additional cost, in states where approved by regulators.
"Marriage is a time of great happiness and excitement, but it's
also a period when consumers are particularly vulnerable to
identity theft," said Bob Lundgren, vice president of product
marketing at MetLife Auto & Home. "During this time, name and
address changes are common, and the consolidation of credit and
other accounts take place. Similar changes occur during a
separation or divorce. We're proud to offer this enhanced service
to customers, which provides a proactive solution designed to help
protect against identity theft." Through this service, customers
planning ceremonies can contact MetLife Auto & Home to conduct
an identity check-up, reviewing the credit files of the customer
for fraudulent activity, and taking action to correct any problems
that may be identified, including placing fraud alerts as a
safeguard for unauthorized activity. A similar process can be
requested in the event of separation, divorce, or dissolution. The
addition is the latest in a suite of Identity Protection Services
at every life stage that MetLife Auto & Home offers, which help
consumers take proactive action during periods when they are most
susceptible to becoming victims of identity theft. Assistance is
also offered for medical identity theft, child risk identity
services, military identity theft, relocation and notification
assistance, estate identity services, identity travel services, and
disaster recovery services. Identity Protection Services have been
a popular enhancement for MetLife Auto & Home, which was the
first national insurer to provide Identify Protection Services with
its automobile, renters, condominium, and standard homeowners
policies in states where approved. The service is available in most
states -- excluding auto policies in New Hampshire and auto and
home policies in North Carolina. The assistance differs from "ID
theft insurance" coverage, which typically focuses on ID theft
reimbursement of expenses and losses arising from identity theft,
and can be sold for $35 - $45 or more annually. MetLife Auto &
Home's service helps customers regain their identities, and comes
at no additional cost. The services are provided by IdentityTheft
911(TM), one of the nation's foremost providers of identity-theft
crisis resolution, defense, and education services. To initiate a
request for assistance, MetLife Auto & Home customers call the
company's toll-free number. The company will transfer the customer
directly to IdentityTheft 911, where a representative will be
assigned to the case. For more information about preventing
identity theft, including tips and a downloadable checklist to
avoid being victimized, visit http://www.metlife.com/identitytheft.
The MetLife Auto & Home companies, subsidiaries of MetLife,
Inc. (NYSE: MET), are collectively one of the nation's leading
personal lines property and casualty insurance providers, insuring
over 3.8 million autos and homes. Their affiliate, MetLife , is a
leading provider of insurance and financial services with
operations throughout the U.S. and Latin America, Europe, and
Asia's Pacific regions. For more information, please visit
http://www.metlife.com/. MetLife Auto & Home is a brand of
Metropolitan Property and Casualty Insurance Company and its
affiliates, Warwick, RI. Contact: David Hammarstrom (401) 827-2273
Ted Mitchell (401) 827-3236 DATASOURCE: MetLife Auto & Home
CONTACT: David Hammarstrom, +1-401-827-2273, , or Ted Mitchell,
+1-401-827-3236, , both for MetLife Auto & Home Web Site:
http://www.metlife.com/identitytheft
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