VIRGINIA BEACH, Va.,
April 20, 2022 /PRNewswire/ --
LoanCare, a subsidiary of Fidelity National Financial (NYSE: FNF)
and a top national mortgage subservicer, announced the company has
been recognized by Fannie Mae as a 2021 Servicer Total Achievement
and Rewards™ (STAR™) Performer.
"To have our team's hard work recognized by
Fannie Mae in this way is an honor and confirmation of our
dedication to the customers we serve."
Awarded to the top performing servicers, the Fannie Mae STAR
Program is based on a continuous improvement model designed to
promote servicing knowledge and performance excellence.
LoanCare is proud to receive the 2021 Fannie Mae STAR Performer
in the General Servicing category for the sixth year and honored to
gain recognition in Timeline Management. The award serves to
acknowledge the commitment by LoanCare to advance the mortgage
servicing experience through the intersection of people, process,
data and technology innovation.
"Being able to support our customers with service beyond
expectations is at the heart of what we do at LoanCare," said
Mike Blair, Executive Vice President
and LoanCare COO. "We take our performance seriously and look
forward to continuing to deliver a best-in-class servicing
experience. To have our team's hard work recognized by Fannie Mae
in this way is an honor and confirmation of our dedication to the
customers we serve."
Fannie Mae STAR Program participants are measured on the basis
of their performance across three categories: General Servicing,
Solution Delivery, and Timeline Management. Each servicer's
performance metrics are compared against the performance of other
Fannie Mae loans with similar credit characteristics.
About LoanCare
LoanCare is a top national provider in
full service, component, and interim mortgage loan subservicing.
Focused on optimizing asset performance while delivering
personalized support and convenience, LoanCare tailored solutions
deliver extraordinary results. Headquartered in Virginia Beach, Virginia, LoanCare subservices
loans in all 50 states and is part of Fidelity National Finance
(NYSE: FNF), a leading provider of title insurance and transaction
services to the real estate and mortgage industries. For more
information, visit www.loancare.com.
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SOURCE LoanCare