MARKHAM, ON, Oct. 5, 2022 /PRNewswire/ -- Telexis
Solutions (a division
of Enghouse Transportation) and Transdev (one of the largest mobility
companies in the Netherlands) have been rolling out
contactless payments for the services operated by Connexxion in
several regions of the
Netherlands. One of Transdev's subsidiaries, Connexxion, has
introduced this new payment method on all its vehicles in the
Amstelland-Meerland and Haarlem-IJmond regions.
Telexis Solutions is making travel simpler and more accessible for Transdev's customers.
Transdev's customers
can now check in and out of
vehicles using their contactless debit card, credit
card or mobile phone, through Telexis's new seamless automated fare
collection solution.
This will be available to more than a million
customers in the northern Netherlands.
Mark Thoma, Transdev's Commercial Manager, comments:
"Our automated fare collection solution makes it easier for
customers to use public transport without the need to purchase a
separate OV-chipkaart or ticket. Instead, customers can jump on and
off vehicles as and when they need to. The customer's convenience
is the prime focus of the new payment solution."
Easy payment is an essential pre-requisite for an efficient
integrated transport system. The new fare collection solution is
expected to increase the number of the occasional
Connexxion customers in the Amstelland-Meerland and Haarlem-IJmond regions,
as well as simplifying access for regular
travellers. Foreign visitors are also likely
to find the new fare system easier to use.
"Our successful partnership with Enghouse
Transportation has enabled us to implement
Europay, Mastercard and Visa (EMV)
payments in our sixth region,"
continues Transdev's Mark
Thoma. "We are proud to be the front-runner in the national
roll-out, which Enghouse's technology has made happen."
As a result of this implementation, customers have now a broader
range of choices for paying for their travel fares. They can pay by
contactless cards from ABN AMRO, ASN
Bank, bunq, ING, Rabobank, RegioBank, SNS and ICS, as well as
mobile phones and
smartwatches paired to the corresponding debit/credit cards. Contactless payments from
Maestro, VPAY, Mastercard and Visa cards are also accepted. For the
customer's convenience, the existing OV-chipkaart and barcode
payment methods will still be available.
Customers simply tap their contactless debit/credit card, mobile
phone or smartwatch at the payment acceptance terminal (validator),
with no need to enter any PIN code, and
pay the same fare for the journey
as that for the OV-chipkaart pay-as-you-go service. The
total fare for all rides during the day is debited from the
customer's bank account the following day. In the case of
insufficient funds for paying the fare, access to the
services will be denied until
the customer has settled the travel debt.
The corresponding payments
are shown on the customer's bank statements, just like any other payment.
To ensure the customer's privacy, the details of the
journey are not revealed on the bank statement. Customers who wish
to check their detailed travel history can do so online.
Toofan Otaredian, Managing Director at Enghouse Transportation, concludes:
"We are delighted to be among the pioneers in delivering EMV open-loop payments, both
in the global market and within the Dutch transit vertical."
About Enghouse Transportation
Enghouse
Transportation is an innovative provider of electronic ticketing
technologies that allow transport operators to reduce costs while
improving the customer experience. With a customer-focused
approach, Enghouse Transportation delivers automated fare
collections, sales and service, along with back-office solutions that are customized to the
needs of each client.
Formed in 1999, Enghouse Transportation is a specialist unit of
Enghouse Systems Limited of Markham,
Ontario, Canada.
About Transdev Nederland
Transdev Nederland is one of the biggest
mobility companies in the Netherlands. It is part
of a large international organization with operations on five
continents. With a workforce of over 80,000, it transports millions
of people every day.
In the Netherlands, the company
is known as Transdev. It operates under well-known brand names such
as Connexxion, Hermes, Breng, Witte
Kruis and Connexxion Taxi Services. From buses, trains and
taxis to ambulances and autonomous shuttles,
Transdev's vehicles can be found throughout the
country. An increasing part of this fleet consists
of Zero Emission (ZE) vehicles, which will ultimately become
Transdev's fully emission-free bus and taxi fleet.
Contact - Ana Stanca, Enghouse
Transportation, +40 (31) 630-2905,
ana.stanca@enghouse.com
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