edX plugin launches in ChatGPT plugin store
to give users access to content and course discovery
edX Xpert delivers AI-powered learning and
customer support within the edX platform
LANHAM,
Md., May 12, 2023 /PRNewswire/ -- edX, a
leading global online learning platform from 2U, Inc. (Nasdaq:
TWOU), today announced the debut of two AI-powered innovations: the
new edX plugin for ChatGPT and edX Xpert, an AI-powered learning
assistant on the edX platform. Both tools leverage the technology
of AI research and deployment company OpenAI to deliver real-time
academic support and course discovery to help learners achieve
their goals.
"The incredible capabilities of generative AI will only amplify
the value edX delivers to learners worldwide. By leveraging the
intelligence and adaptability of OpenAI's ChatGPT, we are creating
more personalized and engaging experiences that further enable
learners to achieve great academic and career outcomes," said 2U
Co-Founder and CEO Christopher "Chip" Paucek. "Our announcements
today are just the first of many innovations edX is developing to
harness the power and potential of generative AI, from new platform
capabilities to cutting-edge new educational programs on AI-related
topics."
The edX ChatGPT plugin is part of the initial wave of plugins
available for ChatGPT Plus users. It enables users to seamlessly
discover educational programs across edX's library of 4,200
courses, as well as access in-depth learning resources on select
advanced topics — beginning with Circuits and Electronics. As users
engage with ChatGPT on topics that interest them, the plugin will
instantaneously provide course recommendations, content, videos,
and quizzes, with direct links to
access edX.org courses.
Also debuting today is edX Xpert, an AI-powered learning
assistant embedded in the edX platform. Xpert leverages the ChatGPT
API to provide learners with real-time, personalized academic and
customer support as they engage in online coursework from leading
universities and institutions worldwide. These new capabilities
will enhance edX's industry-leading student support services, which
are designed to drive best-in-class outcomes for learners engaged
in online academic programs on the edX platform, from free courses
to technical boot camps to full degrees.
The Xpert learning assistant is trained to provide friendly and
intelligent conversational support across a range of learner needs.
Working alongside edX's career coaches, student success managers,
tutors, and 24/7 live technical support specialists, Xpert will
provide learners with an added layer of real-time, interactive
guidance to support great student outcomes. It is powered by the
incredible breadth and depth of information available across
thousands of educational offerings in edX's content portfolio and
millions of learner interactions from edX's learner support
offerings.
Xpert is currently in pilot, with additional learners gaining
access throughout 2023. New features will be released in stages,
including:
- Academic Assistance: Xpert will offer learners
personalized assistance with coursework and assignments. Learners
can ask Xpert to break down complex concepts from course material,
answer follow up questions, recommend additional modules, and quiz
learners to help check their comprehension.
- Course Discovery: As a guide and partner, Xpert will
help connect learners with the right learning for their career
goals and educational background. Factoring a learner's prior
experience and knowledge with their desired program length, Xpert
will help to match learners with best-fit program options to learn
the skills to meet every professional moment.
- Customer Service: Xpert's customer service functionality
will provide clear advice and step-by-step solutions
instantaneously to help eliminate any technical barriers to
learning encountered while on the platform.
- Course Content Summaries: Xpert will be able to generate
brief, helpful summaries of video lectures and text material within
courses. This allows learners to quickly identify relevant content
for learning, reviewing, or reinforcing concepts, helping to
maximize the time they spend learning on the platform. Currently,
this feature is available in the program built from the first-ever
MOOC on edX – MITx's Circuits and Electronics – with plans to roll
out across the wider portfolio.
"We're seeing a huge spike in interest from learners in AI,"
said Anant Agarwal, Chief Platform
Officer of 2U, Founder of edX and MIT Professor. "It is clear that
leveraging AI to build cutting-edge capabilities that provide a
more personalized experience for learners will be highly impactful
in maximizing learning on the edX platform. These latest
developments build on edX's leadership in delivering quality
student support and driving impactful outcomes and we look forward
to continuing to unlock the potential of AI to transform the way we
work and learn."
edX continues to build on OpenAI's ChatGPT API to drive
additional opportunities to help learners everywhere access the
education and support they need to fuel their ambition and achieve
their goals.
About edX
edX is the global online learning
platform that exists to help learners everywhere unlock their
potential. edX was founded by Harvard and MIT
in 2012 to make the world's best education available to
everyone. Today, as a 2U, Inc. company (Nasdaq:
TWOU), edX connects 76 million people worldwide
with the skills, knowledge and support to achieve their goals.
Together with the world's leading universities and
companies, edX offers thousands of free and open
courses, professional certificates, boot camps, credit-bearing
micro credentials, and undergraduate and graduate degrees. Discover
purpose-built online programs in technology, business, healthcare,
science, education, social work, sustainability, and more at
edX.org.
Media Contact:
Kate Welk, 2U, Inc.
media@2u.com
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SOURCE 2U, Inc.