Generative AI can fix accessibility issues up
to 10x faster, illustrating tremendous potential for the
responsible use of AI when combined with human expertise
TUCSON, Ariz., June 27, 2023 /PRNewswire/ -- AudioEye,
Inc. (NASDAQ: AEYE), the industry-leading enterprise SaaS
accessibility platform for websites and apps, shared findings
from a collaborative initiative with accessibility experts from the
disability community on the effectiveness and impact of
generative AI on identifying, fixing, and communicating
accessibility issues that typically require expert review. AudioEye
accessibility experts, including those who rely on assistive
technology, found AI could reduce the time required to assess and
correct a complex accessibility issue — such as determining whether
a link is clear and accurate — by up to 10x.
"These results demonstrate strong potential for using generative
AI when paired with the right expertise and guidance," said
Diego De La Cruz, a digital
accessibility expert who conducts testing for AudioEye customers.
"What sets this pilot study apart is the direct involvement of
members of the disability community, who rely on assistive
technologies such as screen readers and keyboard navigation, in
identifying the potential of AI. There is a lot of excitement in
the community about what we learned here and how it can inform and
speed up improvements in the future."
The study, which used a Large Language Model ("LLM"), showed
promising results for using generative AI in addressing one of
accessibility's biggest impediments — a scalable solution for
identifying and fixing complex accessibility issues that typically
require time-consuming human analysis. More specifically:
- AI identified fixes for a complex accessibility issue that were
nearly on par with those generated by human experts (see Link
Purpose below in "Methodology").
- Using AI-generated fixes as a starting point, human
accessibility experts achieved up to a 10x reduction in the time
required to identify a code-based solution and communicate how to
implement the update to a developer.
- The results show potential for human experts to utilize AI
technology to significantly save time and increase the scale at
which they can identify and fix more complex digital accessibility
issues.
"Everyone is talking about AI," said David Moradi, CEO of AudioEye, "but when it
comes to digital accessibility, a thoughtful and fact-based
approach is needed to ensure AI is enhancing and not hindering
digital access for the 1.3 billion people with disabilities around
the globe. But with only 3% of the world's websites currently
considered accessible, we cannot overlook any technology with the
potential to accelerate closing this critical gap. Working directly
with members of the disability community to manage both the
advantages and risks of AI is imperative."
AudioEye will continue working with the disability community to
fully leverage AI's potential to serve the needs of the
accessibility community at scale.
Methodology
The study measured how the outputs of LLMs
compare with what a human expert would produce when asked to (1)
fix inaccessible HTML and (2) write developer-appropriate advice to
fix the issue in the HTML. AudioEye's pilot explored a single
accessibility issue: Link Purpose (WCAG SC 2.4.4 and 2.4.9), a
standard that is designed to ensure that links are clear and
understood by all users. Digital accessibility experts were
anonymously given the results of both human and AI-generated fixes
(20 total) and graded how well each fix addressed the
issue. The results demonstrated up to a 10x reduction in
time for AI to identify and communicate a fix to these issues. AI
responses were graded slightly lower in terms of recommended fix
and HTML accuracy by the human experts.
About AudioEye
AudioEye exists to ensure the digital
future we build is inclusive. By combining the latest AI automation
technology with guidance from certified experts and direct input
from the disability community, AudioEye helps ensure businesses of
all sizes — including over 103,000 customers like Samsung,
Calvin Klein, and Samsonite
— are accessible. Holding 23 US patents, AudioEye helps
companies solve every aspect of digital accessibility with flexible
approaches that best meet their needs — from finding and
removing barriers to navigating legal compliance, to ongoing
training, monitoring and upkeep. Join AudioEye on its mission to
eradicate barriers to digital access.
Media Contact:
RAISE Communications
Cari Sommer
cari@raisecg.com
IR Contact:
Tom Colton
or Luke Johnson
Gateway Investor Relations
AEYE@gatewayir.com
949-574-3860
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SOURCE AudioEye, Inc.