- His appointment as Chief Financial Officer will drive
forward the company's financial strategy following its financial
restructuring
SÃO PAULO, Oct. 26,
2023 /PRNewswire/ -- Atento S.A. ("Atento" or
the "Company"), one of the world's largest providers of customer
relationship management and business process outsourcing (CRM/BPO)
services and an industry leader in Latin
America, has announced the appointment of Álvaro Badiola
Guerra as its new Chief Financial Officer (CFO), effective
October 30, 2023. In his
capacity as a member of the Company's Executive Committee, Badiola
will help further develop the company's financial strategy and
enhance its market value.
During his 30-year career, Badiola has held key finance roles,
contributing to the success of companies such as BBVA, Telefónica,
CEPSA, and Haya Real Estate. He has consistently achieved
remarkable results, driving the transformation and enhancing the
competitiveness of these companies. Badiola has also served
as a board member for prominent organizations such as OCASO, CEPSA,
and Medgaz. His experience in the Latin American market,
where he has held various management positions with companies such
as Telefónica, span the regions of Peru and Brazil.
With this new appointment, Badiola will focus on strengthening
the company's financial strategy, as well as implementing the
post-restructuring business plan, for which it has secured
commitment for 100% of its exit financing in early October, thereby
guaranteeing additional liquidity for Atento to make future
investments in the business.
Sergio Passos, who has served as
CFO since June 2022, played a pivotal
role in the company's financial transformation and in the debt
restructuring negotiations and implementation. He will
continue to work at Atento for a period of transition and
support.
"I would like to extend my deepest gratitude to Sergio Passos for his unwavering dedication and
service to Atento during his time with the company. He has
been an invaluable team member and colleague, during this crucial
period of change during which he has contributed significantly to
our success. At the same time, I have every confidence that
Álvaro Badiola will usher in a new era of strengthening the
business, increasing investments and driving positive results for
the company.", said Dimitrius
Oliveira, CEO of Atento.
About Atento
Atento is the largest provider of
customer relationship management and business process outsourcing
("CRM BPO") services in Latin
America and one of the leading providers worldwide. Atento
is also one of the leading providers of nearshoring CRM BPO
services for companies operating in the
United States. Since 1999, the Company has developed its
business model in 17 countries, employing approximately 120,000
people. Atento has more than 400 clients, offering a wide range of
CRM BPO services through multiple channels. Atento's clients are
mostly leading multinational companies in telecommunications,
banking and financial services, healthcare, retail, and public
administration sectors. In recent years the company has been
recognized for its excellence by several industry analysts across
different regions, including Everest (named as a "star performer"
in 2021), Gartner (recognized as leader for Customer Service BPO in
Magic Quadrant since 2021), Frost & Sullivan (named as a leader
in CX Outsourcing in Latin America
for 2022), or Forbes (selected as one of the top 100 best companies
to work in 2023 in Spain). For
more information visit www.atento.com.
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SOURCE Atento S.A.