- Solution empowers businesses with cutting-edge technology to
streamline operations, elevating worker productivity and provide
frictionless shopping options
CHARLOTTE, N.C., Nov. 28, 2023 /PRNewswire/ -- With peak
shopping season at hand, solutions that enhance the customer
experience and help speed their decisions are increasingly
critical. To optimize retail operations and efficiency, Honeywell
(Nasdaq: HON) today announced the latest release of its powerful
SwiftDecoder™ barcode-decoding software, designed to make shopping
easier and help ensure a seamless retail experience.
Used by companies worldwide to scan millions of barcodes each
day, SwiftDecoder transforms camera-enabled devices into efficient
barcode scanners, offering fast and accurate data capture. For
retailers, it seamlessly integrates the software's augmented
reality plug-ins into both store associate- and customer-facing
applications. This integration boosts productivity by enabling the
scanning of shelf tags and visually overlaying graphics and
information on the screen. This is beneficial for store associates
managing inventory and ensuring price label accuracy, as well as
for customers seeking promotional and nutritional details, helping
to provide a frictionless checkout experience.
"SwiftDecoder is enabling retailers to create innovative
applications that revolutionize the customer journey," said
David Barker, president of Honeywell
Productivity Solutions and Services. "Fast and frictionless
checkouts not only boost customer satisfaction but also improve
operational efficiency, allowing businesses to embrace a
forward-thinking shopping experience. With Honeywell technology,
accurate and real-time product information is delivered to both
associates and customers, leading to higher-quality customer
interactions. This convergence of technology and consumer
empowerment is helping to reshape the retail landscape, promising a
future where frictionless, efficient, and convenient shopping is
the new norm."
As peak shopping season approaches, solutions enhancing the
customer experience and bringing speed to shoppers' decisions will
be critical. With purchasing options like click and collect and
innovative options like "Shop and Go" – where consumers can
complete purchases in-store without interacting with an associate –
the adoption of SwiftDecoder presents an opportunity to create
unique shopping experiences that will keep consumers coming back
for more. Research firm Gartner reported that customer experience
influences 66% of loyalty, surpassing price and brand combined, and
94% of consumers are more likely to make future purchases with a
positive experience.
Reduced wait times at checkout mean that more customers can be
served in a shorter period which, in turn, can increase the store's
overall sales potential. This technology can also facilitate better
inventory management by providing real-time data on product
popularity and availability, helping businesses make more informed
stocking decisions.
SwiftDecoder's advanced image-processing algorithms can be used
in many different devices, including mobile phones, tablets,
computers, wearable scanners, drones, and kiosks for a variety of
retail and logistics applications.
Honeywell is a pioneer in the barcode scanning industry. From
the invention of the most widely used barcode in retail,
manufacturing and healthcare (Code 39), to the invention of the
barcode used to check in passengers for airline flights and rail
travel (Aztec 2D), the company helps organizations create
efficiencies, increase productivity, and enhance customer
satisfaction. The company continues to collaborate with businesses
around the globe to deliver new technologies that help transform
fundamental business processes. For more information on Honeywell's
retail solutions, visit sps.honeywell.com.
Honeywell is an integrated operating company serving a broad
range of industries and geographies around the world. Our business
is aligned with three powerful megatrends – automation, the future
of aviation, and energy transition – underpinned by our Honeywell
Accelerator operating system and Honeywell Connected Enterprise
integrated software platform. As a trusted partner, we help
organizations solve the world's toughest, most complex challenges,
providing actionable solutions and innovations that help make the
world smarter, safer, and more sustainable. For more news and
information on Honeywell, please visit
www.honeywell.com/newsroom.
Contact:
Whitney Ellis
whitney.ellis@honeywell.com
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