SHANGHAI,
June 25,
2024 /PRNewswire/ -- Xiao-I Corporation (NASDAQ:
AIXI) ("Xiao-I" or the "Company"), a leading AI company, announced
today that the Company signed a partnership agreement with a major
government agency (the "Agency") in Hong
Kong to implement advanced AI Chatbot solution (the
"Partnership"). This strategic collaboration aims to transform the
agency's customer service operations, addressing key
challenges such as complex policy explanations, multilingual
communication needs, high service demand, and personalized service
delivery.
The Partnership addresses a critical need for
enhanced customer service capabilities within the Agency. The AI
Chatbot will streamline communication processes, particularly in
explaining complex policies and regulations, managing high service
demand, and providing multilingual support. These improvements are
expected to significantly boost efficiency and service quality.
Xiao-I's AI chatbot will enhance the
Agency's clients' understanding of policies and
regulations, by delivering clear, accurate responses to complex
questions. Its multilingual capabilities will ensure effective
communication across all language barriers. The
chatbot's scalability will allow it to handle a high
volume of inquiries, thereby reducing the pressure on human
customer service representatives and improving response times.
Additionally, the AI Chatbot uses advanced algorithms to offer
personalized responses, catering to the specific needs of different
businesses.
By integrating Xiao-I Corporation's
AI Chatbot, the Agency will enhance service efficiency, provide
24/7 support, and gain valuable insights into client needs. This
solution will reduce operational costs, ensure consistent
communication, and allow human staff to focus on complex issues,
ultimately improving overall customer satisfaction and service
quality. Xiao-I Corporation is excited about the potential of this
Partnership which is expected to set a new standard in the Agency's
customer service, showcasing the transformative power of AI in
public sector operations.
About Xiao-I Corporation
Xiao-I Corporation is a leading cognitive
intelligence enterprise in China
that offers a diverse range of business solutions and services in
artificial intelligence, covering natural language processing,
voice and image recognition, machine learning, and affective
computing. Since its inception in 2001, the Company has developed
an extensive portfolio of cognitive intelligence technologies that
are highly suitable and have been applied to a wide variety of
business cases. Xiao-I powers its cognitive intelligence products
and services with its cutting-edge, proprietary AI technologies to
enable and promote industrial digitization, intelligent upgrading,
and transformation. For more information, please visit:
www.xiaoi.com.
Forward-Looking Statements
This press release contains forward-looking
statements as defined by the Private Securities Litigation Reform
Act of 1995. Forward-looking statements include statements
concerning plans, objectives, goals, strategies, future events or
performance, and underlying assumptions and other statements that
are other than statements of historical facts. When the Company
uses words such as "may," "will," "intend," "should," "believe,"
"expect," "anticipate," "project," "estimate" or similar
expressions that do not relate solely to historical matters, it is
making forward-looking statements. Forward-looking statements are
not guarantees of future performance and involve risks and
uncertainties that may cause the actual results to differ
materially from the Company's expectations discussed in the
forward-looking statements. These statements are subject to
uncertainties and risks including, but not limited to, the
following: the Company's ability to achieve its goals and
strategies, the Company's future business development and plans for
future business development, including its financial conditions and
results of operations, product and service demand and acceptance,
reputation and brand, the impact of competition and pricing,
changes in technology, government regulations, fluctuations in
general economic and business conditions in China, and assumptions underlying or related
to any of the foregoing and other risks contained in reports filed
by the Company with the U.S. Securities and Exchange Commission
("SEC"). For these reasons, among others, investors are cautioned
not to place undue reliance upon any forward-looking statements in
this press release. Additional factors are discussed in the
Company's filings with the SEC, including under the section
entitled "Risk Factors" in its annual report on Form 20-F filed
with the SEC on April 30, 2024, as
well as its current reports on Form 6-K and other filings, all of
which are available for review at www.sec.gov. The Company
undertakes no obligation to publicly revise these forward-looking
statements to reflect events or circumstances that arise after the
date hereof.
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SOURCE Xiao-I Corporation