Selling on Lightspeed Scanner gives sales
associates the power to close sales on the move; improving the
customer experience and eliminating the friction of in-store line
up's
MONTREAL, Jan. 14,
2025 /PRNewswire/ - Lightspeed Commerce Inc.
(NYSE: LSPD) (TSX: LSPD) ("Lightspeed"), the one-stop
commerce platform empowering merchants to provide the best
omnichannel experiences, introduces a new game-changing feature for
retailers designed to eliminate the frustration of long lines and
interrupted shopping experiences by enabling sales associates to
complete purchases where the customer is. Selling on Lightspeed
Scanner – available on iPhone, is the latest Lightspeed innovation
helping retailers create a more customized, frictionless experience
for their customers.
With 39% of shoppers citing great customer service as the
top reason they're willing to spend more–according to Lightspeed's
State of Retail 2024 Report—this enhancement
addresses two common pain points in retail: long wait times and
inefficient service.
"This launch marks a pivotal moment for retailers," said
Dax Dasilva, CEO of Lightspeed. "By
closing the sale directly with the customer—no lines, no
disruptions—retailers are meeting shoppers' needs for speed and
personalization, all while creating moments of delight that turn
transactions into lasting relationships."
Research shows that 42% of shoppers would be open to VIP
shopping experiences such as skipping lines and personalized
shopping recommendations. By empowering sales associates to serve
customers end-to-end, Lightspeed helps retailers overcome
challenges, ensuring that the shopping experience is fast,
flexible, personalized and frictionless.
The new Lightspeed Scanner feature transforms traditional
in-store shopping by allowing retailers to:
- Queue busting: Streamline the shopping experience by
letting customers check out where they are, avoiding the
frustration of queuing at registers.
- Maximize associate impact: Equip sales teams with the
tools to offer personalized consultations, check inventory, and
process transactions without leaving the customer's side.
- Sell seamlessly in any environment: Extend seamless
service to diverse selling environments like pop-ups, events, or
large retail spaces, offering flexibility and convenience.
"The new selling function on Lightspeed Scanner for X-Series
with Tap to Pay has given our team peace of mind," says
Cody Coleman, Owner of Do It
Yourself Pest and Weed.
It provides a backup that is ready when the unexpected occurs,
without the added cost of additional hardware. Plus, we now have
the flexibility to quickly add an additional register when it gets
busy in the store."
Lightspeed has consistently demonstrated its commitment to
transforming the retail experience through innovation. With each
new product launch, Lightspeed empowers retailers with tools
designed for modern challenges. Recent advancements, like Retail
Insights, improved inventory management through real-time tracking,
and the enhanced Homebase integration offering a seamless
solution for employee and time management, showcase Lightspeed's
drive to push boundaries.
Lightspeed is not just adapting to the future of retail but
contributing to its design, ensuring customers can stay ahead in a
dynamic market.
Retailers eager to enhance their operations and reimagine their
in-store experience can visit this page for more
information.
About Lightspeed
Powering the businesses that are the backbone of the global
economy, Lightspeed's one-stop commerce platform helps merchants
innovate to simplify, scale, and provide exceptional omnichannel
customer experiences. Our cloud commerce solution transforms and
unifies online and physical operations, multichannel sales,
expansion to new locations, global payments, financial solutions,
and connection to supplier networks.
Founded in Montréal, Canada in
2005, Lightspeed is dual-listed on the New York Stock Exchange and
Toronto Stock Exchange (NYSE: LSPD) (TSX: LSPD). With teams across
North America, Europe, and Asia
Pacific, the company serves retail, hospitality, and golf
businesses in over 100 countries.
Follow us on social media: LinkedIn, Facebook, Instagram,
YouTube, and X.
Forward-Looking Statements
This news release may include forward-looking information and
forward-looking statements within the meaning of applicable
securities laws ("forward-looking statements"), including
information regarding Lightspeed's partnerships, product offerings
and planned product roadmap. Forward-looking statements are
statements that are predictive in nature, depend upon or refer to
future events or conditions and are identified by words such as
"will", "expects", "anticipates", "intends", "plans", "believes",
"estimates" or similar expressions concerning matters that are not
historical facts. Such statements are based on current expectations
of Lightspeed's management and inherently involve numerous risks
and uncertainties, known and unknown, including economic factors. A
number of risks, uncertainties and other factors may cause actual
results to differ materially from the forward-looking statements
contained in this news release, including, among other factors,
those risk factors identified in our most recent Management's
Discussion and Analysis of Financial Condition and Results of
Operations, under "Risk Factors" in our most recent Annual
Information Form, and in our other filings with the Canadian
securities regulatory authorities and the U.S. Securities and
Exchange Commission, all of which are available under our profiles
on SEDAR+ at www.sedarplus.com and on EDGAR at www.sec.gov. Readers
are cautioned to consider these and other factors carefully when
making decisions with respect to Lightspeed's subordinate voting
shares and not to place undue reliance on forward-looking
statements. Forward-looking statements contained in this news
release are not guarantees of future performance and, while
forward-looking statements are based on certain assumptions that
Lightspeed considers reasonable, actual events and results could
differ materially from those expressed or implied by
forward-looking statements made by Lightspeed. Except as may be
expressly required by applicable law, Lightspeed does not undertake
any obligation to update publicly or revise any such
forward-looking statements, whether as a result of new information,
future events or otherwise.
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SOURCE Lightspeed Commerce Inc.