Five9 Appoints Ajay Awatramani as Chief Product Officer to Drive Innovation and Growth
31 Outubro 2024 - 10:00AM
Business Wire
Awatramani to lead product vision and strategy
in new role as Five9 continues AI innovation in CX
Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform,
today announced the appointment of Ajay Awatramani as Chief Product
Officer (CPO). With over 25 years of product experience and a
proven track record of driving software innovation, Awatramani will
lead Five9’s product strategy and product vision as the company
continues to enhance its AI and CX offerings.
"We are thrilled to welcome Ajay to Five9 as Chief Product
Officer as we accelerate our next phase of innovation and growth,”
said Mike Burkland, Chairman and CEO, Five9. “Ajay’s extensive
experience and visionary approach to AI and customer experience
will be instrumental as we continue to innovate and to deliver
exceptional value to our customers. We remain committed to
advancing our strategic vision for AI-elevated CX.”
Awatramani joins Five9 after serving as Chief Product Officer of
AI-powered workforce agility platform Cornerstone OnDemand, where
he successfully led product strategy and development. Prior to
that, Awatramani was Head of Product and GTM – B2B at Adobe, and
Vice President, Global Product Management at Marketo. In addition,
he has built his career in a variety of product and technical
leadership roles in Enterprise SaaS companies, including Oracle and
Siebel Systems. Most recently, Awatramani was an Entrepreneur in
Residence at Storm Ventures advising on investments in Artificial
Intelligence.
“This is a pivotal moment in AI and customer experience, where
consumers are demanding more personalized and effortless
interactions. I’m excited to lead Five9’s product organization at
this stage in the company’s growth,” said Ajay Awatramani, CPO,
Five9. “I look forward to partnering with our EVP of product
management, Callan Schebella, as we continue to develop AI that not
only meets the needs of our customers but also sets new standards
for CX.”
In this new role, Awatramani will oversee all aspects of product
vision and strategy. This includes the design and implementation of
new features and enhancements that align with Five9’s ambition to
become the orchestration engine for every interaction across the
entire customer journey.
Five9 recently announced Five9 AI Knowledge as the newest
addition to the Five9 Genius AI Suite and the four-step Five9
Genius AI process, a strategic approach to deliver business value
with AI.
About Five9
The Five9 Intelligent CX Platform, powered by Five9 Genius AI,
provides a comprehensive suite of solutions to power AI-elevated
customer experiences that deliver better business outcomes and
Bring Joy to CX™. Our unified cloud-native offering enables
hyper-personalized customer experiences and more empowered
employees, making every customer interaction more connected,
effortless, and personal. Trusted by 2,500+ customers and 1,400+
partners globally, Five9 brings together the power of AI, our
platform, and our people to drive AI-elevated CX.
For more information, visit www.five9.com.
Engage with us @Five9, LinkedIn, Facebook, Blog
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version on businesswire.com: https://www.businesswire.com/news/home/20241031226591/en/
Hannah Blackington, Corporate Communications Director, Five9
Press@five9.com
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